BM6100-40: Analysis of McDonald's HRM Practices in Ilford Branch

This report presents an analysis of Human Resource Management (HRM) practices at McDonald's, specifically focusing on the Ilford branch. The study explores the significance of employee motivation within the hospitality industry, examining various motivational practices and their effectiveness. The research investigates the impact of motivated employees on the profitability of hospitality-based companies, supported by a literature review and survey data. The findings indicate that effective HRM is crucial for motivating employees, contributing to higher employee commitment and customer satisfaction. The report concludes with a discussion of the results and provides recommendations for improving HRM practices within the organization, emphasizing the role of motivation in addressing challenges and achieving organizational goals. The research also reflects on the importance of motivation in the personal and professional development of individuals.

Human resource management is considered as a strategic and
coherent approach for the proper assistance if an organisation's
most important assets like men-force or resources. Employees
are the key assets, who are collectively or individually
contributes their significant efforts in attainment of
organisational desirable aims or objectives. Human resource
is referring as one of the most essential aspect of an
organization or its operations. Potential activities carried out
within an organization are controlled, assistant and held by the
contribution of human resources. It performs vast role in the
development of organization or its operations beneficially.
From the above mentioned research it has been concluded that
employee motivation plays a vital role in career growth of a
company. Motivation is a driven force which brings out the fruitful
outcome and also ensure achievement of goal in an effective and
effective way. Employee motivation is the essential factor which
adds up to performance of the whole organisation. There are various
motivational practices which can be done by the human resource
department which includes- motivating employees through negative
motivation, rewarding employees for the work done, guiding
employees in the right manner, maintaining a healthy work related
environment in the organisation, proper future planning, etc.
effectively. Motivated employees will always be ready to work with
Hospitality industry is one of the fastest growing industry all
over the world. The industry faces a lot of challenges as the
competition in this industry is very high. Rapid changes take
place in this industry. For facing such challenges, the
employees of any organisation plays a very important role.
Employees in the hospitality industry needs to be motivated in
an appropriate manner so that they are able to face such
challenges in an effective way and can help the organisation
to overcome the problems in a best possible manner.
According to A.Kulkarni and V. Umashankar, the survival of
the organisation in hospitality industry is very much
necessary. To do so some strategies like increase in
incentives, monetary and non-monetary benefits are given, to
attract, retain employees and motivate them. motivation refers
to reason which influence or attract an individual to perform a
Theme 4: There are various importance of motivating
workers within hospitality industry.
High Employee commitment
Reduce Absenteeism
0
1
2
3
4
5
6
7
8
9
7
6
9
8
Frequency
Interpretation: According to the description of the given
report it has been concluded that 9 out of 30 respondent says
that motivating workers will help in reducing absenteeism in
the hospitality industry. 8 respondents believe that motivating
workers will help in satisfying the customers in a better
manner. 7 respondents say that motivated workers will lead
to high employee commitment and the remaining 6
respondents are in favour of the statement.
Theme 2: Appropriate HRM is effective for motivating
employees within an organisation.
Agree Disagree
0
5
10
15
20
25
30 28
2
Frequency
Interpretation: According to the description of the above
given report it has been determined that 28 out of 30
respondents says that human resource management is very
much effective for motivating employees in the organisation.
Research Project
(Title: Analysis of Mc Donald's HRM practice: A case study in Ilford Branch)
Introduction
Literature Review
Results Discussion and Conclusion
Reflection
The research into consideration is based on the analysis of the motivational
practices of Human resource management within Ilford Branch of
McDonald's. This study is effective for me in developing my knowledge
regarding motivation which helps me in attaining my future goals regarding
my personal as well as professional aspects. The idea about motivation is
effective in conducting operations within an organisation by providing
higher satisfaction to their employees.
References
DeCenzo, D. A., Robbins, S. P. and Verhulst, S. L., 2016. Fundamentals of
Human Resource Management, Binder Ready Version. John Wiley & Sons.
Wood, S., 2016. High-involvement management. In Encyclopedia of Human
Resource Management. Edward Elgar Publishing Limited.
Cascio, W. F., 2015. Managing human resources. McGraw-Hill.