EBM 503 - McDonalds Corporate Culture and Leadership Analysis Report

This report provides an in-depth analysis of McDonald's corporate culture, examining its values, beliefs, and standards. It explores the company's business processes across departments like operations, marketing, and finance, highlighting their role in achieving organizational goals. The report identifies key leadership styles, including transformational, strategic, and coaching approaches, exemplified by leaders such as Steve Easterbrook, Lucy Brady, and David Fairhurst. It also discusses potential changes to enhance customer service, such as redesigning kitchen operations and addressing perceptions of unhealthy food. The report concludes by emphasizing the company's commitment to employee learning, core values, and effective leadership in driving success. The analysis also incorporates references to academic sources to support the claims made about McDonald's.