This report offers a comprehensive analysis of McDonald's operational management, examining key strategies and decisions within the fast-food giant. The report delves into the core aspects of operational management, including the integration of goods and services, customer service objectives, and resource utilization. It provides a critical analysis of McDonald's make/buy decisions, exploring how they influence productivity and performance. Furthermore, the report examines the company's technological strategies, highlighting how technology adoption has improved production processes and provided competitive advantages. The analysis covers various operational strategies, such as global market adaptation, time and quality management, and flexibility in operations. The report also includes a discussion on the working model of a McDonald's restaurant, supply chain management, and the impact of these strategies on the company's success.