Process Improvement Project: McDonalds' Quality Analysis

This project focuses on improving the quality of food at McDonald's, addressing the issue of declining customer satisfaction. The project identifies the problem and proposes solutions using methodologies such as Six Sigma to reduce defects and improve quality, and Just in Time to minimize waste. The analysis extends to how these changes will impact key business functions, including procurement, finance, and marketing, and outlines a plan to monitor the project's success. A communication plan is also developed to ensure all stakeholders are informed. The project highlights the importance of a well-structured improvement plan and its role in minimizing costs, reducing errors, and enhancing the overall efficiency of the fast-food chain. The project also includes references to academic sources that support the proposed strategies and methodologies. The goal is to improve the quality of food, and regain customer trust.