Business Report: Case Study Analysis, Reflection, and Recommendations

This report provides a comprehensive analysis of a business case study centered around Mc-Graw-Hill, an international educational materials publisher. The assignment begins with an introduction to the business environment and Mc-Graw-Hill's vision, mission, and goals. Part 1 delves into a detailed case study, summarizing the company's operations and services, and then applies theoretical models to depict the influence of the external environment, including SWOT, PESTEL, and Porter's Five Forces analyses. It identifies key issues faced by the business manager and offers strategic recommendations. Part 2 focuses on personal reflection, examining the student's learning experiences and skill development in areas such as communication, numeracy, ICT, and problem-solving, as well as how Kolb's learning style applies to their learning process. The report concludes by synthesizing the findings and personal insights gained from the assignment.

INDIVIDUAL REPORT AND REFLECTION

Table of Contents
INTRODUCTION...........................................................................................................................3
PART 1............................................................................................................................................3
Introduction and summary of business case study.................................................................3
Apply theory and model to depict the influence of external environment.............................4
Identify issues faced by the manager of business...................................................................6
Recommendation....................................................................................................................7
Conclusion.......................................................................................................................................7
REFRENCES...................................................................................................................................8
PART 2............................................................................................................................................9
Personal reflection on the basis of learning experience.........................................................9
CONCLUSION..............................................................................................................................11

INTRODUCTION
Business environment signifies sum total of individual person that helps in achieving goal
and objective in timely manner. It assists in increasing level of performance which will be
helpful in sustainable development. There is different micro as well as macro environment such
as customer, subordinates, supplier that helps in performing functions and activities of
organisation that increasing level of performance at workplace. This assignment is carried upon
Mc-Graw-Hill. It is the international organisation which signifies different activities that helps in
increasing involvement in publication related to educational materials. This company was
situated in New York. This assignment discusses different topics like increasing understanding
model which impose direct impact external atmosphere of organisation. Moreover there is the
personal reflection that provides support in improving personal skill which is covered in
assignment (Gunaratne, Cleghorn and Jackson, 2016).
Vision: The vision of organisation is to achieve leading position around the world.
Mission The mission of company includes important information that helps market and
individual person in gaining favourable outcomes at workplace.
Goal: In addition to this, the goal of organisation is to satisfy needs in respect of capital,
business data and information, education and also training.
PART 1
Introduction and summary of business case study
Mc-Graw-Hill is the international organisation which signifies different activities that
helps in increasing involvement in publication related to educational materials. This company
was situated in New York. They provide different types of products and services such as TV unit
as well as business week operations. The mission of company includes important information
that helps market and individual person in gaining favourable outcomes at workplace. In addition
to this, the goal of organisation is to satisfy needs in respect of capital, business data and
information, education and also training. It includes responsibilities towards functions and
operation of organisation and enhances social, environmental in communities.

Apply theory and model to depict the influence of external environment
SWOT analysis is a framework which is used for analysing strengths, opportunities,
threats as well as weaknesses of organisation which imposes direct impact on performance level
of organisation. The organisation focuses on grabbing opportunity and reducing threat in order to
increase profit margin in future period of time. Therefore, the swot analysis which is adopted by
chosen organisation that is going to be mentioned below:
Strengths
 The strength of Mc-Graw-Hill
organisation is to have worked great
background related to printing as well
as publications in the year of 1888
which increases brand image and
reputation of company in front of
customer at Marketplace.
 This is determined as a leading
education organisation which is
emphasized on digital earnings as well
as educational service around the world
which is determined as strength for
organisation.
 Furthermore, the organisation offers
excellent books to its user around the
world that help in increasing and
retaining customers for a longer period
of time during particular phase of time
period.
Weaknesses
 The weakness of Mc-Graw-Hill
Company is that they only concentrate
on educational sector which is the main
weakness of the organisation.
 Furthermore, they are more dependent
on US market which decreases sales of
company in future period of time.
 Apart from this, due to charges high
price which is determined as a hurdle or
weakness for developing countries that
is the main weakness of organisation
(Wachob and Pesci, 2017).
Opportunities
 The main advantage of Mc-Graw-Hill
organisation is to have a commercial as
well as business printing during
Threat
 They also offer subsidies in developing
country like Pearson
 The threat of chosen organisation is to

particular phase of time period.
 They can focus is an expanding their
functions and operation of organisation
in Europe and also in Asia.
 They also offer subsidies in developing
country like Pearson.
enhance in online data, e-book as well
as other information that is weakness
for company and decreases sales in
future period of time.
 Due to increase global competition, it
decreases profit margin as well as sales
of organisation during particular phase
of time period.
 There are various competitor form of
this company named as Pearson PLC,
Reed Elsevier group PLC which is
determined as a main competitor of the
company that decreases sales of
company in future period of time.
PESTEL analysis of Mc-Graw-Hill
PESTEL analysis is used for analysing external environment which impose direct impact
on operation and functions of organisation that is given below:
Political factor there are various rules and regulation is implemented by government in
order to operate its organisation. Therefore, due to political stability of organisation helps in
operating business in an appropriate manner during particular phase of time period (Hammand
Firmin, 2016).
Economic factor The chosen organisation providing products and services as per needs
and wants of its customers that helps in increasing profit margin in future period of time.
Social factor there are different factors which includes taste and preferences, fashion as
well as many more. Therefore, the organisation focuses on providing the product according to
need of its user in order to satisfy them.
Technological factor the organisation implements advanced technology in order to
provide appropriate quality books to its user around the world.

Environmental factor the organisation protect the environment and provide eco-friendly
products such as books that help in building brand image of company in front of customer at
Marketplace.
Legal factor the organisation following rules and regulation that is necessary for
operations of business organisation that help in increasing sales of company in future period of
time.
Porter five force model
This model provides strategic direction that is helpful in taking decision in future period
of time. The organisation adopts this model that is given below:
Bargaining power of buyers it is necessary for organisation to provide innovative goods
and services to its user at discounted price for retaining them for a longer period of time.
Bargaining power of supplier MC Graw Hill is determined as a biggest organisation
and they provide superior quality goods and services to its user and maintain superior
relationship with them that is helpful in future period of time.
Competitive rivalry there is various competitive firms who provide similar kind of
product to its customers. Therefore, it is necessary for organisation to make appropriate strategy
that helps in achieving competitive edge over rivalries at Marketplace.
Threat of substitute product there are various competitive firm who provide similar
kind of goods and services to its user that is determined as a threat of substitute for organisation.
Threat of new entrants the small company who start their business in this sector but this
organisation operate their business at larger level so that it is not possible for them to operate
their business at that level Lavena, 2016).
Identify issues faced by the manager of business
Competitive pressure due to increase in competition level, it is important for
organisation to use a latest technology and innovation. It is also important to have a necessary
capital because due to increasing competition level, it is necessary to offer innovative type of
books to its user for satisfying their need.
Operate in dynamic environment it is necessary for organisation to consider the external
as well as internal condition that imposes directs impact on performance of company. Therefore,
the organisation focuses on providing goods such as books to its user according to their need
(Smith, Alkozei and Killgore, 2017).

Recommendation
There are various solutions which can be recommended to company that is given below:
 There are different type of issues or problems which is faced by the company but they
focus is on adopting latest technology in order to provide innovative type of books to its
user that help in achieving competitive advantage over rivalries at Marketplace.
 It is necessary for organisation to maintain strategy for providing innovative books to its
user that imposes positive impact on performance of company.
Conclusion
On the basis of above information, it has been analysed that business environment
signifies sum total of individual person that helps in achieving goal and objective in timely
manner. It assists in increasing level of performance which will be helpful in sustainable
development. There is different micro as well as macro environment such as customer,
subordinates, supplier that helps in performing functions and activities of organisation that
increasing level of performance at workplace.

REFRENCES
Book and Journal
Gunaratne, K., Cleghorn, M.C. and Jackson, T.D., 2016. The surgeon cost report card: a novel
cost-performance feedback tool. JAMA surgery, 151(1), pp.79-80.
Hamm, J.A. and Firmin, R.L., 2016. Disorganization and individual psychotherapy for
schizophrenia: a case report of metacognitive reflection and insight therapy. Journal of
Contemporary Psychotherapy, 46(4), pp.227-234.
Lavena, C.F., 2016. Whistle-blowing: Individual and organizational determinants of the decision
to report wrongdoing in the federal government. The American Review of Public
Administration, 46(1), pp.113-136.
Smith, R., Alkozei, A. and Killgore, W.D., 2017. Contributions of self-report and performance-
based individual differences measures of social cognitive ability to large-scale neural network
functioning. Brain imaging and behavior, 11(3), pp.685-697.
Wachob, D. and Pesci, L.J., 2017. Brief report: knowledge and confidence of emergency medical
service personnel involving treatment of an individual with autism spectrum disorder. Journal of
autism and developmental disorders, 47(3), pp.887-891.

PART 2
Personal reflection on the basis of learning experience
Communication skill: Communication is very important that help in sharing all the
necessary information for increasing understanding during particular phase of time period. At the
time of learning, I am focusing on increasing skill related to written and oral communication that
is important part of communication. In addition to this, there are various activities such as
presentation as well as group discussion that helps me performing my work by using oral
communication. This suggests me to perform my work in an appropriate manner during
particular phase of time period. In addition to this, I am focusing on oral communication and
giving more preference to oral communication in comparison to written communication and
there are various kind of information which is shared by using email, notice and many more. I
am focusing on practicing on grammar part such as article and writing report and appropriate use
or adoption of punctuation marks. There are various individual person who helps in performing
work that help in increasing skill like mentors, friends as well as preparing assignment that
existed me in achieving feedback.
Numeracy by using qualitative information and data that help in making whole
presentation in an appropriate manner and it is easily understood by its reader. There are
different types of programs used for achieving favourable outcome in future period of time. In
addition to this, there are various practices that helped me in developing skill and add important
content in overall communication as well as process related to discussion.
ICT it is necessary to implement innovative technology for bringing changes during
particular phase of time period. For retaining in competitive environment, it is necessary to
develop my ICT skill that help in learning application related to MS Office and gaining
knowledge related to different subject. Therefore, the leader provides me guidance related to
increase ICT skills that assists in practicing in future period of time.
Problem solving Kolb’s learning style that determines four level which signifies the
learning style that assist me in improving and resolving problem that is given below:
Concrete experience For resolving any type of problem, it is necessary to make
appropriate discussion to resolve problem in an appropriate manner. I determine my experience
which is achieved in my personal life during particular phase of time period.

Reflective observation there are different method that is necessary to use in order to deal
with different kind of problem and I am focusing on most appropriate method that help in
increasing my experience level and understanding related to different situation and each of these
assists in considering most appropriate alternative.
Abstract conceptualization on the basis of experience I am focusing on dealing with
innovative ideas in every situation. Therefore, the individual person focuses on learning from
experience and assists in resolving problem and handles the situation in an appropriate manner.
Active experimentation includes the application related to generating idea that helps me
in resolving problem and execute innovative method
Working with other this is determined as a team building model that involves five
stages and level of team building that assists me in appropriate administration of team that is
going to be mentioned below:
Forming, in this stage I meet with a member of team in order to achieve objective in
timely manner. Herein, I as well as other member of team not clarified regarding their role as
well as responsibility towards them. Therefore, it depends upon the leader who provides us
guidance regarding achieving goals as well as objective in timely manner.
Storming in second level, the other member of team emphasised on resolving internal
conflicts and grievances that help in achieving favourable outcome in future period of time. It is
determined as a challenging condition for me to implement appropriate decisions taken by low
level of coordination as well as mutual understanding. In this stage, it help me in increasing the
understanding level that assist me in resolving different kind of problems related to interpersonal
relationship and perform different work in an appropriate manner.
Norming in this stage, I and member of team make appropriate decisions related to task
that help in achieving goal in timely manner. In addition to this, the team discussed with each
other that help in increasing understanding level in future period of time.
Performing due to enhancing feeling related to cooperation with one another that help in
achieving success in future period of time. By providing contribution related to assigning task on
basis of capability and competence of member of team. This is determined as a transition stage in
which efforts is made for fulfilling purpose related to project.
Adjourning this is determined as a level where the focus is on completing the project
and team get separated after attaining their objective. In this stage, I was quite emotional because

I am focusing on maintaining proper connection with member of team which is helpful in my
career progression and development.
CONCLUSION
On the basis of above given assignment, it is assessed that individual person required to
improve skill on regular basis and executing different task in an appropriate manner. There are
various skill that help me such as communication skill, problem solving skill that help me in
increasing experience level by using regular practice during particular phase of time period.
Moreover there is the personal reflection that provides support in improving personal skill which
is covered in assignment.