Data Skills Portfolio: Medical Centre Survey Analysis Report

This data skills portfolio presents an analysis of survey data from three medical centres: Kirkwood, Broadleaf, and Sycamore. The portfolio includes a bar chart illustrating the practices surveyed, identifies the best and worst services, and presents a pie chart showing problems generating complaints. It highlights key issues such as hygiene, repeat prescriptions, and diagnostic facilities. The analysis also identifies the three main problems generating complaints at each centre, such as staff attitude, appointment availability, and misdiagnosis. Sycamore Medical Centre is identified as the best-performing centre. The portfolio concludes with recommendations for owners and discusses limitations in data volume. The analysis utilizes charts, comparisons, and recommendations to provide a comprehensive overview of the medical centres' performance and areas for improvement, based on customer feedback.