Meeting Management Case Study: Training Requirements at Adept Owl

This case study examines the meeting conduction process at Adept Owl Games, an Australian manufacturer of dice and card games, with the goal of improving operational performance and profitability. It details the planning, conduction, and evaluation phases of a specific meeting focused on identifying training requirements for employees across all departments. The study includes meeting requirements, agendas, minutes, action plans, and participant evaluations using open-ended and close-ended surveys. The reflection process provides a detailed description of the meeting, highlighting key discussion points such as training types, training process flow, methods for identifying specific employee requirements, and performance appraisal techniques. The ultimate aim of the training is to enhance employee performance, improve job satisfaction, and increase the company's overall revenue.

Running head: MANAGING MEETING
Managing Meeting for Adept Owl Games Company
Name of the Student:
Name of the University:
Author note:

1MANAGING MEETING
Table of Content
Introduction:....................................................................................................................................2
Assessment 1: Planning and Preparing for Meeting........................................................................3
Topic of the meeting....................................................................................................................3
Organization structure:................................................................................................................3
Participants of the Meeting..........................................................................................................4
Action plan.................................................................................................................................11
Assessment 2: Meeting Conduction..............................................................................................13
Meeting Participant evaluation form.........................................................................................13
Minute taker evaluation form....................................................................................................24
Assessment 3: Reflection...............................................................................................................29
Conclusion:....................................................................................................................................31

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Introduction:
The Adept Owl Games Company is an Australian manufacturer
company of dice and cards of games and other indoor board games for child,
teens, adults and indoor game enthusiast. This case study has enlightened
about a specific meeting conduction process of the company in order to
improve their operational performance and profitability. The detail
description of the meeting was described along with the three crucial stages
namely, planning of the meeting, conduction of the meeting, evaluation and
reflection of the whole procedure. There are basically three assessments in
this case study explaining the basing three phase of the meeting conduction
and decision making procedure. Both require different documentations of the
overall meeting process of the company including the meeting requirements,
meeting agenda, minutes of meeting and the action plans and then meeting
participation evaluation. The open ended and close ended survey is
conducted among the participants of the meeting in evaluation process. In
reflection process, the detail description of the meeting has been described.

3MANAGING MEETING
Assessment 1: Planning and Preparing for Meeting
Topic of the meeting
The topic of the meeting to be conducted is “Training requirements for the employees of
all department of the Adapt Owl Company.” The topic is chosen by the management of the
mentioned company, after reviewing the current productivity and quality of performance of the
employees. According to the managers of the Adapt Owls Company, training is required for all
the departments of the company. The target of the organization is to enhance the performance of
the employees with the help of appropriate training session and thus enhance the overall revenue
of the company. Along with that, effective training will also help the company to retain more
numbers of employees and enhance their job satisfaction. Firstly, the training requirements as
well as the benefits of conducting a training session must be conveyed to all of the managers of
the company. This is to ensure that all the managers are well informed about the specific
requirements of the employees so that they can develop strategies for training according to the
detected requirements of each employee.
Organization structure:
CEO
Operational Manager Admin manager Administration Team
Jack Macqarie
Tim Davies Jayne Dashiell Consumer relationship
Manager
Consumer Help
Peter Macquaire
Production development
Manager
Production team

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Gareth Sing
Logistics Manager Supply management
officer
Ruth Crabbe Distribution Officer
Store Management Officer
Marketing and Sales
Manager
Marketing team
Jonathan Redmond Sales Team
Finance Manager Accounts and Finance
Team
Frank Goudie
HRM Manager Human resource team
Mr. Bae Ahn-Bartle
Participants of the Meeting
 CEO: Tim Davies
 Operational Manager: Jayne Dashiell
 Manager HR: Mr. Bae Ahn-Bartle
 Production Manager: Gareth Sing
 Finance Manager: Frank Goudie

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 Marketing and Sales Manager: Jonathan Redmond
 Admin Manager: Jack Macqarie
 General Logistics Manager: Ruth Crabbe
 Consumer Relationship Manger: Peter Macquaire
Meeting Requirement Form
Meeting Requirement Form
Chairperson Mr. Tim Davies (CEO)
Department Human Resource Department, Finance Department, Marketing Department,
finance Department, Administration Department, Production Department,
Customer Service Department
Meeting Name “Training requirements for all departments of the Adapt Owl Organization”.
Meeting details
Date: 6/1/2013 May 22, 2017. Time 10.00 AM
Location XYZ Hall Budget 6000 Dollars
Meeting format
Purpose To convey the cruciality of training session in all departments to all the
department heads.
Agenda Training Session

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Participants
Mr. Tim Davis
Mr. Jayne Dashiell
Mr. Ruth Crabbe
Mr. Gareth Singh
Mr. Jack Macquaire
Mr. Jonathan Redmond
Mr. Frank Goudie
Mr. Bae Ahn-Bartle
Mr. Peter Macquaire
Internal
Mr. Tim Davis
Mr. Jayne Dashiell
Mr. Ruth Crabbe
Mr. Gareth Singh
Mr. Jack Macquaire
Mr. Jonathan Redmond
Mr. Frank Goudie
Mr. Bae Ahn-Bartle
Mr. Peter Macquaire
External
None
Speakers five speakers in all sides of the training Hall and
Seating arrangements 20 seats required
Video or teleconference
requirements
One projector, One Laptop, One laser pointer, internet connection in the hall
Supporting material
Pre reading Performance score of each of the employees, Case Studies

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Meeting documentation
Equipment requirements Sound system, projector, microphone, laptop and pointer
Hospitality requirements
Catering requirements 10 Hot Dogs, 5 Veg Cheese Sandwich, refreshments and Drinks
Accommodation
requirements
15 Revolving Chairs, Air Conditioned Hall, One projector, One Laptop, One
laser pointer, internet connection in the hall
Other requirements
Special needs for
attendees
Water bottles, tea
Other organizational
requirements for
conducting meeting
All the participants need to arrive 15 minutes before the starting time of the
meeting. No participants will be allowed to enter the meeting room after 15
minutes of the starting time of the meeting. Punctuality as well as
professionalism is the other two crucial requirements, which must e shown by
the employees during the meeting.
Applicable conventions
for conducting meetings
Not Applicable
Legal and ethical
requirements for
conducting meetings
All participants need to comply with all the labor as well as ethical laws at the
time of the meeting. Heavy penalty will be induced on participants in case of
teasing or quarrelling with any member of the meeting.
Other specific All the participants are requested to bring their own pen and writing pad along

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requirements with them.
Meeting Agenda
Subject: Training requirements for all departments
of the Adapt Owl Organization
Date: 6/1/2018
Location: XYZ Hall Time: 10.00 AM
Chairperson: Mr Tim Davis (CEO)
Attendees: Mr. Tim Davis, Mr. Jayne Dashiell, Mr. Ruth Crabbe, Mr. Gareth
Singh, Mr. Jack Macquaire, Mr. Jonathan Redmond, Mr. Frank Goudie, Mr. Bae
Ahn-Bartle, Mr. Peter Macquaire
Topic Decision or result
required
Owner Time
Training
Introduction
Provision of
understanding as
well as training to
the departmental
manager of the
organization.
Mr. Tim Davis
(CEO)
5 minutes

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Explaining the
training Session
In order to
provide detailed
understanding of
training system
Mr. Tim Davis
(CEO)
10 minutes
Training
requirements in
the organization
departments
To inform the
managers of the
entire
department
about specific
requirements of
the employees.
Mr. Bae Ahn-
Bartle (HR
Manager)
30 minutes
Advantages of
training
Enhancing the
overall revenue
of the company
by enhancing the
efficiency of the
employees
Mr. Tim Davis
(CEO)
10 minutes
Conclusion and
recommendations
Summing up all
meeting reasons
and benefits of
training
Mr. Tim Davis
(CEO)
5 minutes

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Minutes of Meeting
Subject: Training
requirements for all
departments of the
Adapt Owl
Organization
Date: 6/1/2018.
Facilitator
:
Bae Ahn-Bartle Time: 10.00am
Location: XYZ Hall
Attendees: Mr. Tim Davis, Mr. Jayne Dashiell, Mr. Ruth Crabbe,
Mr. Gareth Singh, Mr. Jack Macquaire, Mr. Jonathan
Redmond, Mr. Frank Goudie, Mr. Bae Ahn-Bartle, Mr.
Peter Macquaire
Key points discussed
No. Topic Highlights

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1 Introducing training Training types
2 Training process flow Discussion about overall
training process
3 Training requirement
analysis
How to find out the
specific requirements of
each of the employees
4 Appraise performance Methods of appraising
the performance of the
employees.
Action plan
No. Action Required By whom By when
1 Accessing Training requirements Tim Davis 10th June 2018
2 Providing training and gathering
feedback from employees
Tim Davis 12th June 2018
3 Analyze employee performance after
training
Tim Davis 14th June 2018