BUS4003: Analyzing and Meeting the Needs of Ola Adeyemi - A Case Study

This case study focuses on Ola Adeyemi, a 30-year-old male with Down syndrome, and the development of a care plan to meet his needs and promote independence. The assignment utilizes the APIE model (Assessment, Planning, Implementation, Evaluation) to structure the care plan. The assessment phase involves gathering qualitative and quantitative data to identify Ola's needs, strengths, and goals, with emphasis on improving communication skills and self-care abilities. The planning phase focuses on person-centered care, including speech therapy and education to enhance language skills and social engagement. Implementation involves building a therapeutic relationship with Ola and applying a social model of disability to remove obstacles to his independence. The evaluation phase aims to measure the success of the care plan and interventions, emphasizing empathy, problem-solving, and communication skills to improve Ola's well-being. The ultimate goal is to empower Ola to live a more independent and fulfilling life.

Meeting the Needs of
Service Users

Contents
INTRODUCTION......................................................................................................................3
MAIN BODY.............................................................................................................................3
ASSESSMENT:....................................................................................................................4
IMPLEMENTATION:.........................................................................................................6
EVALUATION:....................................................................................................................6
REFLECTION:....................................................................................................................8
CONCLUSION..........................................................................................................................9
REFERENCES.........................................................................................................................10
APPENDIX..............................................................................................................................11

INTRODUCTION
Demand coverage is an essential concept that falls under the Nursing Act and that
deliberately moves away from the notion of providing services or resources. Recognizing that
the requirements can be met in different forms and that what can meet one person’s
requirements may not meet another person’s requirements in the same condition. In health
and social care, the social worker plays a special role helping patients and their families cope
with their illness or illness and disability. The primary goal of a health and social worker is to
prevent and reduce the various negative social as well as psychosocial consequences of the
disease. It also aims to empower and instruct sick people to use their resources (Adams, R
and et.al., 2017). This report contains a case study of a person named Ola Adeyemi, a 30-
year-old male with Down syndrome, a genetic disorder. Down syndrome disorder is caused
by a trisomy of 21 chromosomes, rather than the usual two copies, comprising the three
copies of chromosome number 21. Ola Adeyemi. This particular care plan is based on
realizing Ola's goal of becoming independent and developing in his life.
MAIN BODY
In the given case study by Ola Adeyemi, it was found that Ola Adeyemi has a disorder
called Down's Syndrome and lives with his parents in Wembley. Because Ola Adeyemi relies
on his parents for some of his daily activities such as getting dressed. Ola never engages in
social activities like cooking food, public transportation or work, although he only attended
school until the age of 18. Due to his condition, his parents suffer from various problems such
as mental health problems and physical ailments (Ahn, J.A. and Seo, S., 2018). This is
because a person born with this disability must have lifelong intellectual disability as well as
a delay in their developmental process. Because it is a genetic chromosomal disorder that
causes disabilities, including learning in a person. In some cases, this disorder also carries an
increased risk of confronting various psychological problems such as behaviour fluctuations,
anxiety, depression and many more. It can also lead to heart problems in a person over time,
such as memory loss, dementia, and coping with such problems (Bhandoria, G. P and et. al.,
2021). They need other people's support to carry out their daily activities and then become
dependent on others for their activities.
To access the Ola Adeyemi Care Plan, a social worker can use the APIE Model
Framework to create a care plan so that the care provider can easily meet basic needs that will
help them improve and become independent. The APIE framework can help the social care

provider deliver high quality care to the patient. This framework can take a practical
approach and attempt to address those difficulties that are generally patient-related. In
general, this framework is believed to be an effective scheme for enabling wellbeing to assess
clinical performance (Bodenhagen, L and et.al., 2019).
APIE MODEL
In applying this framework, needs must be assessed, which should depend on the
qualitative and quantitative data. There should be observation of data that should be
quantitative, such as the patient's physiological condition, and routine examinations, such as
body temperature, heart rate, blood pressure, should also be required. There is also a need to
identify the patient's needs, which should depend on concerns, expectations, or dates for
further needs to be met (Damen, and et.al., 2021). This model provides the information where
it stands to assess the problem, plan a response, implement a plan, and score a response. This
model is used especially in nursing practices. Through this model there is a discussion about
Ola's needs that will be discussed further.
ASSESSMENT:
This is the element that will help identify the problem that should be directed towards
the solution and that can provide me with a solution. By evaluating the medical history, it can
help assess the health needs of Olas that should be met for better health. In this step there is a
need to collect data that should be captured and evaluated by another method, such as: B.
Gathering information such as weight, height, pulse, temperature and blood pressure.
Qualitative data also needs to be collected, including social background, mental health,
marital status and other factors (How, B and et. al., 2019). There are several ways to collect
data such as personal interaction, interview techniques, measurements, observations, based on
medical history and others. The patient must ensure that the assessment or interpretation is
correct. In doing so, it was found that there is a need to improve her communication skills,
which should be effective and can help Ola communicate effectively and share his views. By
identifying strengths, likes, aspirations, and personal goals, the assessment helps identify the
level of care needs and the level of care that can be provided by a person to improve health.
There is a need to provide education and learning for self-care and self-care. This can be
effective and can contribute to a better assessment of health improvement. The assessment
must assess the needs of Olas based on strengths, aspirations, preferences, and personal goals
(Kabadayi, S and et.al., 2019). There is a need for an assessment that can be effective in
determining Olas' personal needs for better health improvement. It is also important to learn

how to use public transport in addition to eating a healthy diet. The social worker should also
enable Ola to find employment that can be effective and enable learning about society and
others.
PLANNING:
This is the second step required for better and more effective care planning. A patient must be
considered, which includes lifestyle, economics, values and personal preferences that
influence individual goals. There is a need to record the patient's response to any treatment
plan provided to Olas and to allow for needs assessment. After interpreting the review, it is
necessary to come up with a plan that should be effective for the client and discuss their
preferences with the client. This should also be accountable and evidence-based to ensure
care and treatment. It has been evaluated that there is a need for person-centred care that can
be effective for Ola and meet his needs (Opoku, M. P and et. al., 2019). Participation within a
person is required, which is related to the patient's choice and consent to the intervention.
There is a need for a person-centred care plan and social model of disability that can
contribute to better outcomes. It is necessary to plan a goal that includes improving language
or motor skills. There is also a need to raise and improve Olas self-care awareness.
Speech Therapy - There is a need to plan speech therapy that is effective and can
provide better and more effective understanding that can lead a person to improve their
ability to think effectively rather than express themselves. There is a need to provide care and
support to achieve better language improvement. This is effective in improving the language
program and can enable one to express oneself better (Rigney, G and et. al., 2018). Social
workers need to make sure that this therapy is working effectively and that it can provide
better improvement in language and speech. The care provider should also ensure that no
harm is done to the person while improving their language.
Providing Education and Learning - This is more effective for Ola. This can help
them learn about their own care. This can also enable Ola to work effectively and engage
with society. This is effective and helps individuals build better relationships with others in
society. This can have a greater impact on the individual and, by providing education and
learning, can help Ola focus on diet and better health himself. Many types of education that
are very effective and better able to help Ola improve his knowledge and learning. It can also
help you acquire better and effective skills to perform various tasks, such as: B. traveling on
public transport and others.

IMPLEMENTATION:
It is the next stage in the whole process that is effective and critical to improving health
after the planning step. The plan needs to be implemented more effectively. This can have a
huge impact on the planning process. In doing so, the social worker must effectively
implement what is associated with the care plan. The social worker can implement a plan and
put it into practice that will enable him to attend to every step of implementing the plan with
changes in Ola's health. In order to implement such plans, the social worker needs to develop
a therapeutic relationship with the patient so that the patient can effectively communicate
with the caregiver about his or her needs as well as the choice of care (Sakhon, S. and Edgin,
J., 2020). The therapeutic relationship is based solely on trust and respect. At this step, the
provider should also offer patient-centred care as this approach can enable Ola to carefully
manage both his health and quality of life, thereby carefully improving his physical and
social health and satisfaction.
There are some components to this approach, such as allowing social workers to treat
their patients with respect and dignity. In the process, patients often lose their independence
and the patient-centred approach to care enables patients to maintain their dignity by
complying with their wishes (as in the case of Ola). It also offers personalized help and
support as this care enables patients to maintain their freedom and also allows patients to
meet their personal needs. In this implementation step, the disability approach of the social
model is also important for Ola and the social worker should support him as it helps him to
recognize the obstacles that make his life difficult. By removing these obstacles, he creates
equality and offers Ola to become more independent, to control his life (Scalioni, F and et.
al., 2018). The government has developed a new strategy for patients' learning disabilities.
The social worker should implement strategies that involve valuing people in order to
improve patient care. This strategy has its rationale which is right, freedom, your choices and
involvement. This approach can be used by the social worker in the case of Ola Adeyemi. As
this can help Ola improve his wellbeing and skills.
EVALUATION:
The evaluation is the final step of the APIE framework and care plan. The evaluation
process is based on three types: goal-oriented, process-oriented and ultimately results-
oriented. The main purpose of this step is to understand and determine the performance of the
social care provider as it eliminates the unnecessary and additional care planning (Shields, N
and et. al., 2018). At this step or phase, the social worker will figure out how to measure the

success of patient care goals and interventions. Their actions include the patient's condition,
which can be improved, stabilized, and deteriorated. It is quite necessary to set a definable
goal so that a social worker can easily understand the patient's care plan. In addition, the
social worker needs various skills that can help improve the patient outcome, such as
empathy, problem-solving skills, motivation, communication skills, self-awareness
(Sundstrom, B. and Levenshus, A.B., 2017). The social care provider should understand the
patient's needs and feelings as well as the situations the patient is facing. Through
communication skills, the social worker can communicate effectively with Ola to meet his
needs. It is very important for caregivers to understand how their patient is feeling. These
effective skills can build strong relationships between patients and care providers that can
lead to managing medical conditions and improving their health behaviours.
Skills such as problem solving can help advance patient problem solving, which
includes both outcomes and dealing with the problems that arise in patient care. It consists in
knowing or understanding a situation, identifying the cause, considering the situation and
finally choosing the best possible outcome to deal with a particular disease. Motivation plays
an important role in patient care as it is necessary to motivate your patients so that they can
build their self-confidence and increase their wellbeing (Tukker, A. and Tischner, U. eds.,
2017). In the case of Ola Adeyemi, this writing ability is important as it can help him make
his relationship more enjoyable, improve his behaviour, and also make him independent.
Self-awareness includes the awareness of one's own so that an individual can manage their
emotions, align their own behaviour according to their values and make them understandable
to others. People who are very self-aware can easily interpret their emotions, actions, thought
processes, etc. In the case of Ola Adeyemi, a social worker can adapt this skill so that she can
motivate him so that he can easily interpret his feelings or emotions in front of the care giver
as well.
Benefits or funding assistance:
Patient care services or financial assistance provide several resources to enhance their
wellbeing. The social worker should provide Ola with sufficient information or knowledge
about the free government services for disabled patients. It is necessary for him as he can get
help at the right time so that he can improve his skills and become independent (Weaver, P
and et.al., 2017). This financial aid can help him save his money on other works or personal

works. By receiving these benefits or support, his family can now meet their needs, and this
funding can even help save their parents' savings.
REFLECTION:
Considering in the above assessment of the care plan implies that, as a social carer, I
empower myself to continuously improve my work or the quality of care I give to the patient.
The reflection here enables me to share information with others, also in order to improve or
benefit from their practices and mine. This can help me perfect my practice so that I can
improve my relationships with others. A brief explanation of the entire care plan is given
below using the Gibbs model. It is one of the most famous cyclical reflection models that has
several stages to describe my experience. The stages include:
Description- As a social worker, I worked for a patient named Ola Adeyemi who had Down
syndrome. I have created a care plan that includes assessment, planning, interventions, and
evaluation so that I can effectively provide quality care to Ola. I have taken on all of the
duties including providing speech therapy, education and learning, improving communication
skills, developing the awareness of patient care that Ola needs to be independent, and
improving his wellbeing. In doing so, my only goal is to achieve all the goals that can lead to
improving the health of Olas. Here my role as a social worker is to effectively carry out all of
these interventions and planning related to the care plan as I have arranged a speech therapist
and physiotherapist, technical assistant who can work freely for such disabled patients.
Feelings- During this process of a nursing plan, I think it is very important to manage the
work between myself and the patient in order to achieve the goals. This work management is
very important for the patients and enables them to live independently and improve their
quality of life. Here I am satisfied that I can fully achieve all of these goals by choosing the
right care plan for Ola Adeyemi.
Evaluation- From the care plan above, I learn the effectiveness of the APIE framework that I
implemented in the Olas case. Here I explain the appreciation of human planning, the
therapeutic relationships between me and the patient, and the social model of disability so
that I can help Ola achieve all of his goals that are necessary to improve his health.
Analysis- In the case of Ola Adeyemi above, these things make me understand that anyone
born with a disability can have the potential or the right to live their life more independently.
It is also contemplated that such interventions or planning may help disabled patients
improve their wellbeing

Action plan- From the above care plan, I have made the experience of observing the needs of
the patient and supporting him in various aspects such as emotional, social, physical, etc. I
also effectively incorporate these special experiences or skills into my personal life so that
these things can also improve my health outcome.
CONCLUSION
From the above research, it is concluded that Down syndrome is a genetic disorder
caused by the extra copy of chromosome number 21. Because of this syndrome, people must
suffer from various developmental problems and mental health problems. Because these
people are unable to live their lives independently. To enable these people to live more
independently, the social worker created a care plan so that people can improve their
wellbeing (as in the case of Ola Adeyemi). For effective health outcomes, the social worker
has developed a care plan using the APIE framework, which generally includes assessment,
planning, intervention, and assessment. It is also concluded from the above study that the use
of effective skills is very important in building a stable relationship between patient and
caregiver. It is also concluded by the social worker about the importance of skills like
communication, documentation, etc. through which she can achieve positive results in the
case of Ola Adeyemi.

REFERENCES
Books and Journals
Adams, R and et.al., 2017. Social work: Themes, issues and critical debates. Macmillan
Education UK.
Ahn, J.A. and Seo, S., 2018. Consumer responses to interactive restaurant self-service
technology (IRSST): The role of gadget-loving propensity. International Journal of
Hospitality Management, 74, pp.109-121.
Bhandoria, G. P and et. al., 2021. International Gynaecological Cancer Society (IGCS) 2020
Annual Global Meeting: Twitter activity analysis. International Journal of
Gynecologic Cancer, pp.ijgc-2021.
Bodenhagen, L and et.al., 2019. Robot technology for future welfare: meeting upcoming
societal challenges–an outlook with offset in the development in
Scandinavia. Health and Technology, 9(3), pp.197-218.
Damen, and et.al., 2021, August. The Hubs: Design Insights for Walking Meeting
Technology. In IFIP Conference on Human-Computer Interaction (pp. 610-629).
Springer, Cham.
How, B and et. al., 2019. ‘We would have missed out so much had we terminated’: What
fathers of a child with Down syndrome think about current non-invasive prenatal
testing for Down syndrome. Journal of Intellectual Disabilities, 23(3), pp.290-309.
Kabadayi, S and et.al., 2019. Smart service experience in hospitality and tourism services: A
conceptualization and future research agenda. Journal of Service Management.
Opoku, M. P and et. al., 2019. Teaching students with Down syndrome in regular classrooms
in Ghana: views of secondary school mathematics teachers. International Journal of
Disability, Development and Education, 66(2), pp.218-232.
Rigney, G and et. al., 2018. A systematic review to explore the feasibility of a behavioural
sleep intervention for insomnia in children with neurodevelopmental disorders: A
transdiagnostic approach. Sleep medicine reviews, 41, pp.244-254.
Sakhon, S. and Edgin, J., 2020. Neurobiology of down syndrome. The Wiley Encyclopedia of
Health Psychology, pp.197-203.
Scalioni, F and et. al., 2018. Perception of parents/caregivers on the oral health of
children/adolescents with Down syndrome. Special Care in Dentistry, 38(6), pp.382-
390.
Shields, N and et. al., 2018. Do adults with Down syndrome do the same amount of physical
activity as adults without disability? A proof of principle study. Journal of Applied
Research in Intellectual Disabilities, 31(3), pp.459-465.
Sundstrom, B. and Levenshus, A.B., 2017. The art of engagement: dialogic strategies on
Twitter. Journal of Communication Management.
Tukker, A. and Tischner, U. eds., 2017. New business for old Europe: product-service
development, competitiveness and sustainability. Routledge.
Weaver, P and et.al., 2017. Sustainable technology development. Routledge.

APPENDIX
Ola Adeyemi centred plan of care.

Nursing
diagnosis
Assessment Interventions Implementation Evaluation Achievements
Chorionic
villus
sampling test
(CVS).
In this section
it covers the
development
of various
skills such as
physical
activity, self-
care, or self-
awareness.
In this section
it covers
several
interventions
like the
therapies
including
language and
physical. This
also includes
the support of
technologies.
Providing
emotional or
physical
support.
In this section, it
covers the
therapeutic
relationships
needed to
establish a
smooth
relationship
between the
patient and the
caregiver. It
includes patient-
centred care
skills,
motivational
skills, and
problem-solving
skills that can be
implemented in
patient care for
better outcomes.
It includes
the
developme
nt in
various
activities of
the patient.
The patient
can
effectively
take care of
his or her
care by
using such
interventio
ns. The
patient can
use the
transport.
Achieveme
nt in
finding
good
accommod
ation.
Improving
skills
including
language and
motor skills.
Improve
understanding
and awareness
of self-care or
self-esteem.
Increased
independence.
Do good
accommodatio
n and a good
job.