BSBADM502: Meeting Policy and Procedures - Grow Management Consultants

This document details the Meeting Policy and Procedures for Grow Management Consultants, covering both formal and informal meetings. The policy emphasizes the importance of organized and effective meetings, outlining a code of conduct, agenda creation, and meeting notice procedures. It specifies the use of a meeting agenda template, distribution timelines, and requirements for hazard inspections. The policy addresses meeting arrangements, including venue selection and catering, and the roles of the chairperson and minute-taker. Detailed procedures for taking and distributing meeting minutes are provided, ensuring accurate records of decisions and actions. The document also includes guidelines for informal meetings, travel arrangements, and ethical considerations, providing a comprehensive framework for managing meetings within the organization. The policy aims to ensure all meetings are well-managed, productive, and in compliance with relevant legislation and ethical standards.

This document is Meeting Policy and Procedures
It is part of the supporting assessment resources for Assessment Tasks 2 and 3 of BSBADM502.
Grow Management Consultants
CG21: Meeting Policy and Procedures
Purpose
The purpose of this policy and procedures is to ensure that all meetings are organized and conducted
effectively, and according to established procedures.
Scope
Grow Management Consultants convenes a range of meetings including regular staff meetings, meetings to
discuss specific projects or issues, management meetings and client meetings. Such meetings are
considered to be formal meetings. This policy and procedures covers both formal and informal meetings.
This policy and procedures applies to all staff with responsibility for organizing meetings at Grow
Management Consultants.
Code of conduct
The Grow Management Consultants meeting code of conduct is as follows:
 Everyone is expected to be on time for the meeting.
 Meetings must be entered into all staff calendars to ensure that they are not forgotten.
 Mobile phones must be turned off in meetings.
 Lap tops may only be used during the meeting to make notes or to refer to relevant sources of
information.
 Everyone’s point of view must be respected.
Meeting agenda
The purpose of an agenda for a formal meeting is to inform the staff of when and where the meeting will be,
as well as what will be discussed and done at the meeting.
The person organizing the meeting must develop the agenda.
The Grow Consultants Meeting Agenda Template must be used ensuring that:
 Each agenda item is numbered
 Each agenda item is allocated an amount of time e.g. 9.00 am – 9.15 am and that this is enough
time for the item to be discussed.
 There is a short summary of what will be discussed under each agenda item.
Agendas must be saved according to the subject of the meeting and the date of the meeting. The agenda
will be saved in a specific project file (e.g. Conference Folder YEAR folder or under a general folder such as
Marketing Materials or such as staff meetings).
Agendas must be sent by email to each meeting participant at least three working days prior to the meeting.
© J&S Learningwork 2017 1

This document is Meeting Policy and Procedures
It is part of the supporting assessment resources for Assessment Tasks 2 and 3 of BSBADM502.
Notice of meeting
The following procedures should be followed for formal meetings only.
A notice of meeting must be sent to all staff at least ten working days prior to the meeting, except in the
case of emergency meetings. This notice must be sent by the person organizing the meeting.
The notice should be addressed to participating staff members, and must be sent via email. It must identify:
 The type of meeting (for example, face to face or teleconference)
 The purpose of the meeting and any additional requirements
 The place, date and time of the meeting.
 Advice that the agenda will be forwarded within three working days of the meeting.
Where a staff member is required to attend a meeting, but is interstate visiting clients, teleconference
arrangements should be made for that staff member in order that they can attend the meeting. Staff
members are to be advised that they will be contacted via Skype, and that they must make themselves
available on Skype at the appointed time.
Staff members who are unable to attend are expected to respond via email advising that they are unable to
attend.
The notice of the meeting should also be used to remind staff of the Grow Management Consultants
meeting code of conduct as follows:
 Everyone is expected to be on time for the meeting.
 Meetings must be entered into all staff calendars to ensure that they are not forgotten.
 Mobile phones must be turned off in meetings.
 Lap tops may only be used during the meeting to make notes or to refer to relevant sources of
information.
 Everyone’s point of view must be respected.
The notice does not need to refer to each of the above points but staff should be reminded to review this
code within the Meeting Policy and Procedures.
For informal meetings, a notice of meeting should be sent in the form of an email at least two working days
prior to the meeting. The notice should include the date, time and duration of the meeting, as well as a brief
summary of the meeting and key items that will be discussed. This replaces the need for a formal agenda.
Thus, the following section on Meeting agenda’s does not apply to informal meetings.
Legislation
In order to meet the requirement of the WHS Act, the chair of the meeting is required to conduct a short
hazard inspection prior to the meeting to ensure the space is safe. Any hazards must be removed.
Ethics
Grow Management Consultants has a strict code of ethics. Meeting participants must not promote any
ideas related to self-interest or conflict of interest.
© J&S Learningwork 2017 2

This document is Meeting Policy and Procedures
It is part of the supporting assessment resources for Assessment Tasks 2 and 3 of BSBADM502.
Meeting arrangements
Informal meetings should be held in a participating staff member’s office. No catering is required for
informal meetings.
All formal meetings are to be held in the Boardroom, which can seat up to 10 people.
Meetings will generally be up to around an hour. However, for longer meetings, those expected to last
longer than 2 hours, refreshments should be organised. Depending on the time of day this might be
breakfast, morning tea, lunch or afternoon tea.
A maximum cost of $10 per person is allowable for morning or afternoon tea or $15 for breakfast or lunch.
All catering is to be organized through Crave Catering.
http://www.cravecatering.com.au/
For client meetings involving more than 20 people, a venue will need to be organized. See
http://venuemob.com.au/corporate-function-venues/melbourne
There will need to be a projector and screen for power point presentations.
Travel to the venue should be organized for all staff. Organise taxis through:
https://www.13cabs.com.au
Chairperson
A formal meeting must have a chairperson to chair the proceedings. This will usually be the person who
organizes the meeting and sends out the agenda.
The chairperson is required to control the meeting procedures and has the task of:
 nominating or requesting a staff member to take notes of the meeting so the minutes can be
prepared;
 making sure proper notice is given and that there is an agenda, listing all items that need to be
covered;
 Introducing the meeting, including, welcoming, stating purpose of meeting, advising of meeting time
frame and encouraging all to participate.
 checking (and, usually, signing) the minutes of previous meetings if applicable:
 keeping time (to ensure the meeting gets through its business in the allocated time);
 dealing with the order of business;
 facilitating discussion through encouraging all to participate;
 keeping order by focussing only on agenda items;
 ensuring everyone has an opportunity to speak;
 limiting the amount of time each staff member can have to speak on a matter; and
 making sure that decisions are reached on issues that are discussed and that everyone
understands what the decisions are; and
 declaring the meeting closed.
For informal meetings, the person organizing the meeting will still act as the chair albeit on a much more
informal basis.
© J&S Learningwork 2017 3

This document is Meeting Policy and Procedures
It is part of the supporting assessment resources for Assessment Tasks 2 and 3 of BSBADM502.
Minutes
It is essential to keep accurate minutes of all formal meetings as follows:
 At the outset of a meeting, the Chari is to nominate or request a staff member to take notes of the
meeting so as to develop the formal meeting minutes following the meeting. The Chair is also
required to take notes but these will be brief dot points to have a record of the meeting contents.
They will generally be handwritten dot points.
 A laptop and the Meeting Minutes Template is to be provided to the staff member taking the notes
of the meeting. The notes can be entered into the meeting minutes template or into a word
document.
 The staff member should be advised that notes of the meeting must be saved according to the
subject of the meeting and the date and saved in a specific project file or under existing files.
 The staff member should be advised to note down the key points of the meeting.
 The notes must be provided to the chair following the meeting so as to develop the formal meeting
minutes.
 Meeting minutes must be developed by the Chair following the meeting as follows:
o It is important that the minutes record any resolutions or decisions made at a meeting.
o Minutes should be as brief as possible without jeopardising accuracy and credibility.
o Attendances and any apologies must be noted. This is usually done at the beginning of a
meeting, although if people leave early or arrive late, keep a note of this in the minutes.
 Meeting minutes must be saved according to the subject of the meeting and the date of the
meeting. The meeting minutes will be saved in a specific project file (e.g. Conference Folder YEAR
folder or under a general folder such as Marketing Materials or such as staff meetings).
 Minutes must be provided by the minute taker to the Chair within 2 working days of the meeting.
 Minutes will be distributed via email by the Chair to all attendees within 5 working days of meeting.
For informal meetings, a record of the meeting should be sent via email summarising the key outcomes of
the meeting.
© J&S Learningwork 2017 4