Mentoring Program Plan and Implementation for ECA Consulting

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BSBLED805 – Plan and implement a
mentoring program
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Contents
Section 3..........................................................................................................................................3
Section 4..........................................................................................................................................7
Planning.......................................................................................................................................7
Mentor/Mentee Recruitment and Selection...............................................................................12
Matching....................................................................................................................................18
Evaluation..................................................................................................................................22
References......................................................................................................................................24
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Section 3
1. Mentoring programs are initiated in different organisations for many different
reasons. What are some of the reason’s organisations would do this? What are some
of the benefits? What are the steps needed to instigate such a program?
The main reasons for initiating mentoring programs are risk mitigation, retention of employees,
providing better services to clients, providing the employees with a sense of belonging and
enhancing the culture of organization. With effective mentoring programs, a learning culture is
adapted in an organization. It promotes both personal and professional development and it
decreases anxiety and stress. The mentoring programs can be initiated in five steps including
designing a mentoring program, attracting participants, connect mentor and mentee, guide
mentoring relationships using direction and plan, measure, track and assess the outcomes
mentoring program (MacLennan, 2017).
2. What are the key components of a mentoring program? Why? Give examples to
support your findings.
The key components of a mentoring program include:
 Goals, objectives and challenges of the company.
 Mutual trust and relation among the mentor and mentee
 Exchange of knowledge and experiences
 Open communication
 Passion and inspiration
 Caring of the personal relationship
 Providing proper feedbacks
 Improved efficiency
 Commitment towards the job
 Pairing up of mentees according to their field.
These are the key components of mentoring program as it helps in successful implementation of
the program. The ECA Consultancy will hire the mentors who are capable to share their skills
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and provide proper training to the employees. For instance, a mentor by building trust and
relation with the mentee can understand the areas in which they lack and require more
knowledge and training.
3. Explain mentoring program design principles and why you need to have a design
plan? Draw a design process.
Principles of mentoring program design are:
1) It requires trust, building of relationship on the basis of mutual bond.
2) The mentoring should be time bound process.
3) The purpose of the program is to improve the growth of the mentee.
4) The principle of mentoring program design consists of accomplishing the goals and
targets of the company.
5) To focus on the quality performance of the mentee (Noe, et. al., 2017).
The plan is important as it will become convenient to determine the goals and setting up of time
within which the targets should be achieved. Planning makes the task easier and completion of
the training within time.
The design process includes six steps. These are:
1) Defining the problem.
2) Gathering of information
3) Identification and analyzing of ideas and brainstorming
4) Finding and developing the solutions
5) Collecting feedbacks
6) Making improvements
4. Explain the roles of a mentor and a mentee and the different styles of mentoring?
Role of a mentor:
1) Providing guidance and advice to the mentee.
2) Making optimum utilization of the resources.
3) Inspiring employees to improve their efficiency and productivity.
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4) Gathering feedbacks and sharing of experiences (van Ginkel, et. al., 2016).
Role of a mentee:
1) Identification of areas in which one needs development.
2) Providing feedbacks to the mentor.
3) To gather all the possible learning being provided by the mentor.
4) Grabbing of the opportunities to improve its skills and knowledge.
5) Choosing the mentor.
The different styles of mentoring are:
 One mentor to one mentee
 Group mentoring
 Team mentoring
 Peer mentoring
 E-mentoring
5. Explain criteria that could be used to screen and match mentors and mentees and what
approaches could be used.
Criteria to screen and match mentors are:
1) The mentor should be qualified and experienced.
2) He should have a positive attitude.
3) He should provide training to the employees again and again until and unless the
employee understands it.
4) He should not judge the employee on the basis of their knowledge.
5) He should be a successful leader.
6) He should develop the skills and talent among the employees.
Criteria to screen and match mentees are:
1) The mentee’s skills and knowledge should be tested by conducting a test.
2) According to their fields, the mentees should be paired up.
3) The mentees should be screened according to their capability to learn.
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4) The experiences of the mentees should be determined for screening and matching.
Approaches for screening and matching mentor and mentee are:
1) Building relationship: The mentor should build trust and relation with its mentee so as
to understand its needs and areas in which the development is require.
2) Communication: The mentor should communicate with its mentees all the skills and
experiences so as to inspire them to improve their productivity.
6. Research and Identify legislation and organisational policies relevant to mentoring,
including confidentiality and privacy requirements.
The legislations and policies in relation to the mentoring including privacy and confidentiality
are:
1) The company should maintain the personal data and information of its mentors and
mentees.
2) The company should imply with all the regulations as imposed by the government.
3) The company should follow the policies which must include keeping the information of
its clients confidential.
4) The ECA Consultancy should conduct its activities by following ethics and morals.
5) The company should take care of its employees by providing them healthy and safe
working environment.
6) The training session should not include any activity which may harm the emotions, or
feelings of the mentee.
7) The policy should include the time of the training which will be given to the mentees.
8) The policy should also include the agreement which must be mutually signed by the
mentors and mentees attending the mentoring program.
9) ECA Consultancy should follow with all the laws and rules as imposed by the legal
authorities.
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Section 4
Planning
1. Pre-planning – Create a needs assessment of the program for ECA consulting
Various kinds of innovative and creative skills are to be enhanced along with the deep
knowledge so as to not only develop but also effectively develop the “monitoring program” for
all the new graduates seeking the job opportunities in the ECA consulting. The core business or
the main aim of “ECA consulting” is not to provide the complete knowledge & education but
also to enhance the effective & efficient skills & developing the different capabilities of different
individuals. The effective plan & program for mentoring must include & develop the necessary
tools which are being used in order to enhance both the learning as well as the phased
relationship. The different learning needs of mentee are also to be identified & analyzed in the
mentoring program or plan (Cai & Richdale, 2016). The different activities, creative slide
presentations & the effective assessments must be provided by the mentors to enhance the
effective learning in the “ECA consulting”. The mentoring program recognizes the different
principles which can use in accordance to the available job vacancies in the “ECA consulting”.
The plans must include the different effective & efficient skills in the complete workplace
environment.
The process of “needs assessment” is the systematic set or the procedure which are being
demonstrated in order to determine & examine the effective & changing needs of different
mentee along with analyzing their nature, causes & other essentials accordingly. The standard
priorities are being set & determined for the future course of action. The needs assessment helps
to determine about the current position & the position which is to be achieved. The different
training needs & competencies are also being determined as well as evaluated so as to achieve
the desired outcome of the mentoring program or the plan. The needs must be assessed so as to
improve the increasing level of performance. It also helps in determining about whether the new
graduates will get the complete effective support or not. They must be provided with the
complete support in accordance to their role (Cai & Richdale, 2016). The effective researches
must also be conducted with the help of surveys, interviews or questionnaires & thereafter
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sharing all the necessary or relevant data with the complete team of administration, directors,
teachers, mentors & mentees. For enhancing the effective skills, complete effective knowledge,
consistent job roles & for familiarizing the new graduates, mentoring program is needed to be
developed necessarily.
2. Pre-program Development- Review the elements of effective practice (include
stakeholder engagement analysis, communication chart
The complete effective plan of the mentoring program must be demonstrated or developed in
accordance to the requirements of “ECA Consulting” so that all the clear responsibilities &
increasing expectations can be ensured of both the mentors & mentees. The various components
are been considered for the effective development & implementation of the mentoring plan. The
target audience or the mentees are to be determined & evaluated. Their needs for development &
the key elements for their motivation are also to be identified. The development can be enhanced
when the vision can be translated into “SMART objectives” which stands for specific,
measurable, attainable, relevant & time. The key program indicators are being established for
enhancing the deep understanding & providing the complete support to all effective mentors of
“ECA Consulting”. The effective structure & flexibility are being enhanced with the help of
designing or developing the mentoring programs. The key stakeholders whose requirements are
to be analyzed while developing the mentoring plan involve the coordinators, mentors, mentees,
complete staff of “ECA Consulting”, peers, public, suppliers & the learning partners (Coburn &
Penuel, 2016). The flexible mentoring programs must be developed as because they accomplish
the different needs in accordance to the different learning goals, learning styles & preferences of
mentees.
Apart from enhancing the requirements & goals of mentees & of other related stakeholders, the
effective communication must also be established & enhanced between all the mentors &
mentees of “ECA Consulting”. The effective tools, models, techniques & resources are being
applied & utilized in an effective & efficient manner in order to design & develop the complete
plan or mentoring program in the proper manner. The mentoring plan must include the basic
necessary information related to the needs & requirements, the activity plan to be achieved with
the help of different skills & complete effective knowledge & the evaluation on the regular basis
of all the mentors of “ECA Consultancy” in terms of the factors involving availability, guidance,
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preparation, training & towards the overall educational institute. The training or the mentoring
style to be implemented in the mentoring program must also be considered for its effective &
efficient development along with the defined limit of time period (Figueiró & Raufflet, 2015).
Each & every step must be set up for accomplishing the proper implementation of the mentoring
program. While enhancing the effective development & complete proper implementation of the
mentoring program, the different structures & processes are very necessary to be arranged so as
to provide the full support & hence ensuring the leading success in the mentoring program. The
policies & procedures must be framed & implemented in accordance to the requirements &
needs of stakeholders of “ECA Consulting”. All the stakeholders of the institute must be
provided with the complete effective guidance which must be relate to their respective roles &
responsibilities towards the mentoring program.
3. Structure the Mentoring Program – Determine the purpose, type of mentee, needs,
goals, mentoring and model and structure of the program. Include a management
plan diagrams, action plans etc.
Before developing or implementing the mentoring program, it is very essential for the “ECA
Consulting” to determine the objective of the program. The different kind of structure will be
designed & implemented if the aim or the objective of mentoring program involves the higher
rates of minority retention. It needs the changes to be implemented in the complete structure &
not the involving the development of effective skills of leaders or the new graduates in the “ECA
Consulting”. The reasons behind which the need for developing the mentoring program has been
executed or identified includes that the different ways are been examined by the mentors for
enhancing not only the personal but also the professional growth, the higher level of
encouragement is being enhanced by the effective mentors, they eliminate the increasing
mistakes & also provide the complete effective & efficient support to all the new graduates
seeking the job in “ECA Consulting”. Therefore, all the objectives & the overall scope of the
institute must be defined & framed in the effective as well as the efficient manner as because on
that basis the effective structure of the company will be developed & executed (Vaughter, et.al.
2016).
The needs of mentees involve the complete favorable support from all the effective &
experienced mentors of “ECA Consulting”. They want to be encouraged & motivated so that
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they can effectively tackle all the related risks & can learn from their failures. They pursue deep
knowledge & understanding in the particular area of interest, their level of confidence get
increased in performing their daily basis of work & they start fulfilling their effective roles &
essential responsibilities for enhancing their level of learning. With the help of both the effective
implementation of structure & mentoring program, the wide set of different expectations can be
can be easily understood & the different relationships will also be monitored very effectively.
This will enhance the increased level of communication among all the stakeholders of “ECA
Consulting”. Different styles & models are being applied for the effective development of the
mentoring program. One of them includes the traditional style of mentoring which is “One
Mentor to One Mentee” which states that every four hours both the mentor & mentee should
meet on the regular basis during each & every month (Vaughter, et.al. 2016). The special types
of initiatives of mentoring must be included & enhanced. Another style includes “Group
Mentoring” according to which one adult & experienced mentor involves the group of four
people & they together form into the commitment of accomplishing goals within the standard
time period. The style of “Team Mentoring” can also be applied which indicates that the adults
must only work with the small groups involving the group of four people & not more than them.
4. Develop an action plan to form an advisory committee.
The effective action plan of mentoring program builds up the bridge between at where the
mentee is currently working & where the mentee wants to go in the future. The development
areas are being considered & examined of the mentees so that the result can be produced very
effectively & the scope can be attained along with the defined objectives of “ECA Consulting”.
The SMART goals must be defined which are realistic & achievable within the deadline of time
period. These goals are been designed & implemented in order to enhance the positive
enhancement for all the mentees in the institute (Cornelius, et.al. 2016). The success triangle
includes the three components of “expertise, building relationships & navigating the overall
organization”. Both he short-term as well as the long-term objectives & procedures can be
attained with the help of building up the action plan in an effective & efficient manner. The focus
towards the accomplishment of goals is being enhanced.
For example, an action plan is being illustrated below:-
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Mentoree Name: Mentor Name:
Objectives to
Achieve Long-
Term Career Goals
(Strengths to
leverage and
weaknesses to
address)
Mentoree’s
Action
Steps
Mentor’s
Action
Steps
Support
Network’s
Action
Steps
(Role of
manager,
peers, etc.)
Potential
Barriers
(Risk
mitigation
steps)
Success
Measures (Must
be measurable
and results-
focused)
Enhancing the high
level of satisfaction
Implementing all
the policies &
procedures in an
effective &
efficient manner.
Providing the
full support
& guidance
to the
effective
mentees.
Keep
checking
the roles &
responsibilit
ies along
their day to
day
workings.
The effective
steps &
models must
be
implemented
for analyzing
the risks.
The SMART
goals must be
applied &
framed
regarding this
purpose.
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