Business Information Technology System Report: Mercedes-Benz Analysis

This report provides a comprehensive analysis of the Business Information Technology (BIT) systems utilized by Mercedes-Benz. It begins with an introduction outlining the importance of IT in modern business, followed by a discussion on how IT systems are used across different functions wi...Read More

Business Information
Technology System

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1 Use of IT systems within different functions of an organisation......................................1
P2 IT systems contribute to achievement of objectives in organisational context.................2
TASK 2............................................................................................................................................3
P3 Different ways to IT system and process data...................................................................3
TASK 3............................................................................................................................................5
P4 IT system that is used for supporting value added change for improving business
operations...............................................................................................................................5
TASK 4............................................................................................................................................7
P5 Practical IT solutions for organisational scenarios that relates to common business
problems.................................................................................................................................7
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................10

INTRODUCTION
In modern era, every business firms seeks to be adopt smart and new technologies within
the organisation for completing the business firm as well as for achieving business goals and
objectives in effective and efficient manner. Thus, in this current time, technologies are regularly
changed and growing in the context of machineries, software, applications, information system
and so more (Chuang and Huang, 2016). New and smart technologies are helps to competing the
tasks with effective outcomes and results. Mercedes Benz is the global auto mobile manufactures
as well as the division of German company Daimler AG. Basically it dealing with luxury
vehicles, buses, coaches and trucks. This report will be discussing about different ways of IT
system store and process data. Additionally, will elaborating IT system that can be used fro
supporting value added changes for enhancing business operations. In this last, will discussing
about practical IT solutions for organisational scenarios that related to common business issues
and problems in effective and efficient manner.
TASK 1
P1 Use of IT systems within different functions of an organisation
In current time all the organisations of marketplace wants to become the leading one and
give competition to other companies of same sector so that desired targets can be achieved
efficiently. IT systems helps in various ways to firms like storing important data, in doing
analysis or to remove extra part from the enterprise which is of no use. IT also helps in managing
daily operations with in an organisation (Luftman, Lyytinen and ben Zvi, 2017). Hereby,
Mercedes Benz also widely use IT systems in many ways that helped it in improvement. There
are few functions in which IT systems plays a main part mentioned below:
Communicating: In past staff member's did not had technology by which they can
communicate with other members. But in today's world IT has became an essential part for every
organisation. This helps workers to communicate with each other all around the globe.
Example:- For setting a plan which will be implemented in other countries as well. So, Mercedes
Benz supervisor's did a meeting which was done through a video conference call. Other ways
like E-mail, online software's like Skype are widely used by all level of managements for
communicating.
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Data Management: This is an another function which is mainly used by corporations as
the way technology is improvising from time to time and the way doing business is also getting
complex so to make it easy, it is important to manage data accordingly. Here, IT helps in storing
data which has been collected from years, helps in managing it and access it at the time of use. A
data can be anything like information of consumers, records, financial statements and etc. It is
also necessary to keep this data secured because hackers are their who can misuse the
information (Lloyd, 2017).
Marketing: In today's world IT software's widely used by companies which can save
time. Placing an online ad is more appropriate as more people can see it on social sites rather
than posting an ad in a newspaper of a limited area. Mercedes Benz can use search engines to
find new techniques and technologies that other organisations are using so that they can take
proper actions and implement plan accordingly by which it can make huge profit.
Process Improvement: IT systems can help in making environment secure like, no use of
paper in the organisation which reduces both the cost and the use of resource. Online meetings
are also one of the part where Mercedes Benz can reduce expenses of travelling, this process also
saves time. Another example can be taken like HR managers can train employees through video
calls, if he/she is not available at the same place.
Enterprise resource planning: Companies like Mercedes Benz uses their own software
which link all the business functions together. This helps in making future decision, in which
part they need to concentrate so that productivity and profitability can get increases (Noble,
2017). These type of software are to said to be expensive but give proper and exact information
which shows the position of the company.
Proper implementation of all the functions that has been mentioned above can help
Mercedes Benz in decision making which leads to profit maximisation at its full.
P2 IT systems contribute to achievement of objectives in organisational context
Main objective of Mercedes Benz is to become a leader in technology by innovative
ideas. Here, IT sector of the organisation can help them in making different marketing plans by
search engine optimization. And also software developer of the company made software's that
can make clones of its products and test them which helps them making modifications. So that to
make a perfect product according to requirement of end users.
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Information technology is becoming an important part for organisations at the time of
achieving goals. IT can be helpful in different ways like workload reduction from members,
analysis of market research in a really very short period of time which helps in decision making
process. Proper data management which is also necessary for company to maintain proper data
of its employees, consumers and other important documents that can be used in future (Brotchie
and et. al., 2017).
There are different software's which gives an overview to the firms that give proper
instructions that what needs to be done next. These software's are expensive but gives exact
information that leads organisations to make profit at maximum. It also helps in human resource
management where proper training can be given by managers to employees even if he/she is not
at the same place where the subordinates are. This process can be stated as cost consuming. It
can be done through video calls, normals calls and etcetera. This increases skills and knowledge
which enhances their talents and start working efficiently and effectively (Heinrich and et. al.,
2017).
TASK 2
P3 Different ways to IT system and process data
Information system have to implement in an adequate manner so that they are going to
facilitate business in a proper manner. Various sort of information system are implemented in an
organisation to make their outcome better and effective along with ascertainment of each and
every target. Several major sort of data which are usually used in an entity are knowledge based
system, management of data, management of customer relationship and many more (Menkhoff,
Wah and Loh, 2016). It is essential to maintain proper management of information in a firm from
one place to another. By using this method, many large business organisations become able to
maintain and access their information properly and adequately. Along with this, taking proper
feedback from target number of customers is another major perspective, in which customer
relationship management play an effective role. Through this, a firm become able to gain and
collect all information in the form of feedback from their target number of customers and utilise
them in favour of business success and sustainability. There are various number of information
system methods are identify which are present in every business organisation with a motive to
make their activities more appropriate:
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1. Pen-drives or other storage USB: Limited sort of data can be stored in a single and
small piece thing so that confidentiality can be maintain in a single device. For
transformation of information at one place to another pen drive work as a beneficial tool.
But several limitations are also associated with this device because it is easy to hack and
data get manipulate easily (Wang and et. al., 2016). Mercedes can use this information
system through which data can be transfer easily for small purpose in which not as much
confidential information get stored. This technique can be used at small level which are
consider as operational department which includes attendance of employees, design and
other not so much necessary information.
2. Hard disk: A system is require everywhere just to secure more amount of information
properly. Hard disk is work as an essential method which enable an organisation to
maintain and store more and more information. It has more capacity than pen drive and
store large amount of data as well. Mercedes can use this method to store data like
customer relationship in which more and more feedbacks which are gather through E
mails can be store properly (Sekaran and Bougie, 2016).
3. Cloud computing: In recent years of time, one of a most revolutionary technique which
is identify is cloud computing. This process is useful to analyse and interpret the data
easily from any place to any where. This technology is safe and appropriate just for the
purpose to make business functions more properly. Along with this, by enabling this
process in business whole data can be stored at one place and chances of hacking get
decline as well. Mercedes can apply this information and system technology in business
through which they become able to analyse information at any place. It is clearly identify
that many multinational companies like Mercedes require this IT system for making their
business more appropriate in nature.
4. Along with these information system, there are certain more sort of information
transformation techniques are identify which are data warehouses (Noble, 2017). By
using such tools, management maintain proper information at one place and summarise
them as well. This is helpful in making effective communication management process.
5. Several other sort of information system techniques are analysed through which
Mercedes become able to analyse their previous stored information properly. They are
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useful in making a proper comparison between present years trends and graphs with
previous ones.
6. Company will utilize Micro SD cards to store their data as well as information. It is very
easy to handle as people will carry it as per their convenience. It will be available at
various size, such as 4GB, 8GB, 16GB, 32GB and 64GB.
7. Organisation will use some online sites to store their useful data and information. If they
are using it then, they can easily handle it any place through access the internet. There are
some example of it, like Dropbox, google drives, mega, pCloud and so on.
TASK 3
P4 IT system that is used for supporting value added change for improving business operations.
Information technological plays significant role within the very organisation thus there
are different types of IT system which can be used by selected organisation for manipulating data
in effective and efficient manner (Luo and Bu, 2016). Therefore these types of IT systems are
helpful for they adopting changes and modifications in organisational process. Thus, appropriate
changes are important role every organisation because it helps to increase profitability and
productivity of the company as well as enhance the standard level of operations related to the
business firm. In the context of Mercedes Benz it is one of the largest and leading luxuries car
maker company. So that it is necessary to be adopt and update some changes within exiting cars
and products with the help of appropriate methods and techniques. Adaptation and modification
must be based on evaluating the data and information that already stored in their system. Apart
from this, appropriate changes and modifications are beneficial for the business firm because it
helps to increase performance and quality of their services. In the other hand, there are different
ways or sources which IT system can be support value added modification for improving
business operations and activities such as follows:
 It can be used for effectively decision making process in the context of selected business
firm. Apart from this, data mining tool and software can be used by the Mercedes Benz
with in their organisation for manipulating the data and information of the business firm.
Additionally for taking important information related to the changes and modification of
the company (Yeoh and Popovič, 2016). This data will be accessed by manager of firm as
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per their need. It aids them into decision making procedure and to formulate strategies as
well as policies for business effectually.
 Effective communication process plays important role in every kind of business firm
because with the help of this effectively can exchange important information and data
one place to another place. Apart from this, communication process helps to provides
actual result and outcomes of the modification and changes. Thus it is necessary to be
adopt changes and modification in existing information system of the firm. If there is an
appropriate conversation amongst each and every person into association then, they will
easily share data and information with other without any hesitation. As a result, this helps
them to acquire best and effective results. Additionally, staff members of enterprise will
share their views and thoughts with superior efficiently.
 It helps to manage and control business activities and operation in effective and efficient
manner. With the help of this process company can take appropriate decision as well as it
assist to enhance productivity and profitability of the company. Apart from this, also it is
important to identify the required changes an modification in the existing services and
devices of the business firm. Hence, with assistance of IT system manager of
organisation is able to manager entire operational activities proficiently as this aid them
to improve their revenues.
 Without changes and modification process it is not easy to be manage and control
business activities in a effective and efficient style (de Oliveira and et. al., 2016). It helps
in decision making process due to this effectively manage information and data of the
company in the appropriate system. Therefore, company will alter their working
procedure as per needs and wants of people because this assists them to attain coveted
targets within limited period of time.
 In this last, it is required to be adopt some changes and modification in existing devices
and modification in company's services and devices. Thus, it helps to increase
profitability and productivity of the organisation as well as it assist to gather actual and
reliable information and data about organisation. It helps to decision making process as
well as enhancing the effectiveness of the business firm.
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TASK 4
P5 Practical IT solutions for organisational scenarios that relates to common business problems
Different kind of scenarios which are developed in an organisation on regular basis. It is
fundamental for manager to resolve issues related to business because it can influence working
procedure (Chuang and Huang, 2016). After evaluation of various of sorts of business, it has
been identified that difficulties which arise in this sectors are basically associated with data as
well as information. Reason behind it, they do not have proper sources to manage them in an
appropriate manner. Therefore, it is required for firm to create an effective information system;
as a result, they can easily sort out these type of issues. There are many problems and some
related solutions are described as beneath: Central data storage: Mercedes have many units of operations which are set up in all
over the world. Thus, it is essential for them to gather data and information in an
adequate way from all locations. As a result, they can use them effectively and
efficiently. For instance: if employer of company is sit at main office then he wants to
know about sales of all units which are set in another nations, because it can also assist
them in their decision making procedure (Menkhoff, Wah and Loh, 2016). To collect
information and data in more effective manner, they can utilize various tools, such as e-
mail, intranet, cloud storage and many more. This kind of methods are much useful for
large organisations to access data adequately. As a result, they will be able to take
judgement within certain time duration and gain competitive advantage. Manager of any
branch will also access data any time and compare it. Retrieval of data: It is most fundamental issue as data can be store in many devices but it
is not easy to access them anywhere and anytime. Hence, to resolve this difficulty they
can utilize new or unique tools like laptop, tab and many more. This includes rebuild file
system, extract user data and in addition verification of file. Privacy of data will depend
on choice of management as this can be used publically or they will secure it from others
also. Complexity of data storage: With assistance of this, working procedure will become
more easier as it assists to reduce complexities. For instance, If manager of Mercedes
wants to do financial computing then they can utilize software; thus, data can be process
easily. Some other problems which can arise like limited space, but if an association is
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utilizing cloud system then they can easily use maximum storage (Wang and et. al.,
2016). If data is stored in their software then, it is required for them to protect it from any
sort of virus as it will corrupt their data directly. Therefore, it will be more difficult for
organisation to recover it again. Data which is stored by using some software have
limited space only; so that, to increase it manager will use cloud computing method. Improper evaluation: An enterprise needs to examine their market and on addition work
performance; therefore, they need data in large scale. For an effective evaluation, they
require an adequate software; so that, they can evaluate it appropriately. If they do
examination in an appropriate manner then, they can easily compete their rivals at
competitive world. Along with this, company has to develop some strategies which assist
them in their long term survival. With assistance of online system data will be examined
quickly as well as effectively. But if entire work is done manually then, circumstances of
accurate results will get reduced. Therefore, to done each and every thing in an effective
way, it is required for organisation to utilize latest techniques because it aids them to gain
competitive benefits which will improve their market share. Making communication effective: It is necessary for manager of Mercedes to develop an
appropriate communication with their bondholders. Therefore, they can easily share
requisite information with them. For instance, if their sales team is planning to sell new
car then they have to gather data as per choice of their clients. With aid of an adequate
conversation they can easily accomplish wants of their buyers. If there is an effective
communication amongst superiors and shareholders then, this will assist them to know
about their interest. They are considered as foremost factor for firm because they provide
fund to company; thus, they will expand their business into other places. Apart from this,
it is essential for organisation to keep up proper conversation with customers because
they are end users of their goods and services. Therefore, it is fundamental for enterprise
to accomplish their needs and wants as per their prerequisites. As a result, they will able
to take benefits from their rivals at competitive world.
 Collective feedback and view: AN enterprise has to collect feedback from their buyers
and along with stakeholders; thus, they can modify their products and compete their
competitors at competitive world (Sekaran and Bougie, 2016). If they are not doing this,
then it will develop issues for them. They can take assistance of various IT tools to gather
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feedback. For example: social sites, internet and many more. This will also help them to
take decision appropriately, which will cater long term advantages to Mercedes (USE OF
INFORMATION TECHNOLOGY IN COMPETITIVE ADVANTAGE, 2017). Manager of
association will acquire feedback from their clients or shareholders because their opinion
will help them to modify goods and services. As a result, they will survive at marketplace
for longer period of time. This will increase reputation of Mercedes Benz at marketplace.
Along with this, by using new and unique techniques and methods they will attract
numerous people towards them which aids to improve customer base.
CONCLUSION
From the above mentioned this report it has been concluded that technology played
important role in every business firm because with the help of this effectively manage and
control business activities in effective and efficient manner. Additionally, changes and
modification are the important concept because it helped in enhancing productivity and
profitability of the business firm. In the other hand, it has been defined several ways of IT system
stores and process data related to the Mercedes Benz. In the other hand has been elaborated IT
system that can be used by selected organisation for supporting the values added changes for
enhancing the business operations in a significant style. In this last, has been elaborated practical
IT solutions for organisational scenario that related to the common business problems and issues
in a effective ad efficient way.
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REFERENCES
Books and Journals:
Brotchie, J. and et. al., 2017. The future of urban form: the impact of new technology. Routledge.
Chuang, S. P. and Huang, S. J., 2016. The effect of environmental corporate social responsibility
on environmental performance and business competitiveness: The mediation of green
information technology capital. Journal of Business Ethics. pp.1-19.
de Oliveira, M. P. V. and et. al., 2016. Leveraging Process Innovation with Business Analytics.
International Journal of Decision Support System Technology (IJDSST). 8(3). pp.63-75.
Heinrich, R. and et. al., 2017. Integrating business process simulation and information system
simulation for performance prediction. Software & Systems Modeling. 16(1). pp.257-
277.
Lloyd, I., 2017. Information technology law. Oxford University Press.
Luftman, J., Lyytinen, K. and ben Zvi, T., 2017. Enhancing the measurement of information
technology (IT) business alignment and its influence on company performance. Journal
of Information Technology. 32(1). pp.26-46.
Luo, Y. and Bu, J., 2016. How valuable is information and communication technology? A study
of emerging economy enterprises. Journal of World Business. 51(2). pp.200-211.
Menkhoff, T., Wah, C. Y. and Loh, B., 2016. Notes from an'Intelligent Island': Towards
Strategic Knowledge Management in Singapore's Small Business Sector. Internationales
Asienforum. 35(1-2). pp.85-99.
Noble, D. D., 2017. The classroom arsenal: Military research, information technology and public
education. Routledge.
Noble, D.D., 2017. The classroom arsenal: Military research, information technology and public
education. Routledge.
Sekaran, U. and Bougie, R., 2016. Research methods for business: A skill building approach.
John Wiley & Sons.
Wang, J. W. and et. al., 2016. On domain modelling of the service system with its application to
enterprise information systems. Enterprise Information Systems. 10(1). pp.1-16.
Yeoh, W. and Popovič, A., 2016. Extending the understanding of critical success factors for
implementing business intelligence systems. Journal of the Association for Information
Science and Technology. 67(1). pp.134-147.
Online:
USE OF INFORMATION TECHNOLOGY IN COMPETITIVE ADVANTAGE. 2017. [Online].
Available Through: <https://www.useoftechnology.com/information-technology-
competitive-advantage/>. [Acessed on 21th October 2017].
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