Methodology: Best HR Practices for Employee Commitment in IT Sector

This research report investigates the best Human Resources (HR) practices for achieving employee commitment within the Information Technology (IT) service industry. It employs a mixed-methods approach, combining qualitative and quantitative data collection techniques. The study delves into research philosophy, research approaches (inductive), and research designs (exploratory and descriptive) to gather comprehensive data. Data collection methods include primary sources like face-to-face interviews and surveys, along with secondary sources such as journal articles and online resources. The research strategies encompass surveys and interviews to understand the impact of HR practices on employee commitment and productivity, addressing issues like work-life balance and workplace pressures within IT companies.

Running Head: Methodology Chapter 1
Research Methodology Chapter
Best Practices of HR to Gain Employee Commitment in Information Technology
Service Industry

Methodology Chapter 2
Abstract
The research project is made on “Best Practices of HR to Gain Employee Commitment in
Information Technology Service Industry”. The main objective of this research is to identify the
different factors which cause low productivity in the IT industry. The mixed approach by
including qualitative and quantitative approach is being taken in this research to attain the
objectives of the research. The proper structure is being taken for this research paper to make
better understanding to the reader. The methodology part is described in this section in clear and
concise manner by describing that what methods are opted for conducting the research. The data
has been gathered with the help of primary as well as secondary sources by taking considerations
of number of materials such as journal articles, newspapers, online sources and many more.

Methodology Chapter 3
Introduction
It is the chapter that provides the depth understanding about the various tools, techniques and
methods to conduct the research in an appropriate manner. Research methodology is the
significant part of the entire research study which reflects the methods and techniques take for
the conclusion of the research appropriately. This section of the research entails the various
methods utilised for data gathering in which various techniques are taken in use for sampling. It
elaborates the limitations of the research which gives the effective overview of the project of the
research and its techniques. The topic “Best Practices of HR to Gain Employee Commitment in
Information Technology Service Industry” has been chosen for the research paper in which
research design and evaluation plan has been made. The major aim of this section is to define the
research design of the research paper. The description will be given in this section of the research
of the research philosophy, research approach, research design, and research strategy and data
collection method. These techniques are effective to gather the data regarding the topic because
without collection the data, the researcher would be unable to draw the conclusion.

Methodology Chapter 4
Research philosophy
The role of research philosophy in the research project is wide as it develops the understanding
and awareness of the researcher regarding the concern of the research. A research philosophy is
considered as the belief about how to conduct the research in which data regarding a
phenomenon should be collected, evaluated and used. It is necessary for the research to opt the
appropriate research philosophy because it facilitates to recognize the process of gathering,
analyzing and evaluating the information. According to the chosen research topic, the philosophy
of the research can be distinguished into some kinds such as positivism, interpretivism and
realism philosophy. Positivism philosophy defines the actual information which is completely
based on the statistical information and data. While, realism philosophy is dependent on the
beliefs of human, this is remained in the environment. In the context of Interpretivism
philosophy, it enables researchers to make the effective research by gathering the different views
and opinions of participants. The interpretivism philosophy is taken for use to conduct the
research paper as it helps researcher to access the views and opinions of participants (Schwartz-
Shea & Yanow, 2013). The valid conclusion can be drawn with the help of this method regarding
to the effective practices of HR to attain the employee commitment (Sikora & Ferris, 2014). In
contrast, the chosen philosophy method for this research is not regarding to left two philosophies
that is realism and positivism to handle the research concerns, because there is no requirement to
utilize vastly structured methodology like hypothesis building and verifying, and need of
evaluation of the outcomes on the basis of findings.
The research questions which are mentioned in the chapter of Research Design and Evaluation
should be answered in an appropriate manner. The employee commitment is the effective
approach that facilitates to increase the productivity of the employee in attaining the competitive
advantages. There are issues such as increase pressure, less social relationship, lack of safety
and improper work life balance in the company which have been mentioned earlier (Phillips &
Phillips, 2016). The HR Practices of HR should be executed in an efficient manner to attain the
competitive advantages. The selection of research methods helps to gather the factual data
regarding the topic (Sani, 2013).

Methodology Chapter 5
Research approaches
The selection of the research approach is vital for the research project in order to define the
chosen designs and methods of the research. It is helpful to define the data in a systematic
manner. Inductive approach and deductive approach are two major approaches which help
researchers to rationalize the utilization of specific data collection and analysis methods for
project. It is necessary for the researcher to have the effective knowledge about these methods
otherwise lack of understanding may lead researcher into incorrect conclusion that may impact
the entire research adversely. Deductive approach is referred as the suitable approach which is
related to the positivism philosophy, on the other hand, deductive approach makes the hypothesis
regarding to the issues of the research in which various theories are being used. It is necessary
for the researcher to gather the information about the several data and knowledge to admit or
reject the hypothesis. While, the research approach of inductive reflects the flexibility in the form
of not showing the need to enhance hypothesis regarding the research issues (Cottrell &
McKenzie, 2011).
In the context of this research study, the use of inductive approach is being taken in comparison
of deductive approach. Inductive approach is chosen due to its ability as it can enable researcher
to attain the knowledge regarding subjective on the research concerns. With the help of this
research, the researcher facilitates to increase the validity and the reliability of the outcomes of
the research. Through this, the researcher also facilitated to gather the data and improve the
explicit conclusion to define the best practices of HR to achieve the employee commitment.
While, deductive approach is also facilitated to develop hypothesis to respond the questions of
the research. Inductive approach is generally related o the qualitative method while deductive
approach is regarding to the quantitative method. Mixed research approach is taken to conduct
the research in which the combination is made up of qualitative and quantitative method (Cohen,
Manion and Morrison, 2013). Inductive approach has the feature of exploratory in which the data
can be gathered with open minded regarding the HR practices to attain the employee
commitment. Information technology companies are dealt with many projects which should be
accomplished within time frame by employees and it can be done in an efficient manner by
finding out the resolutions of the issues within the company.

Methodology Chapter 6
Research designs
The research design defines to the entire strategy that opt to incorporate the various parts of the
study in a logical and rational way, in that way, making sure it would appropriately address the
issues of the research, it includes the proposal for the measurement, collection and evaluation of
the data. There are many types of research studies that facilitate researchers to decide the
research design of the project. The research design entails three kinds of designs such as
descriptive, casual and exploratory (Lewis, 2015). Exploratory research is referred as the
research that facilitates to resolve the issues that has not been considered or studied more in
concise manner, proposed to make priorities, enhance definitions of operational and get better
the research design for the entire research. It is considered as the initial research in which
exploratory research facilitates to achieve the concerns with the help of made hypothesis
(Beavers, Lounsbury, Richards, Huck, Skolits & Esquivel, 2013). While, the role of descriptive
research is huge as it sustains researchers to get effective information about the concerns of the
research through defining the phenomenon. It is used in the research project to describe the
characteristics of the phenomenon being studied. It is not taken in use as per the causal
relationship, where a single variable affects another. It is the initial stage to enquire about the
factors of the research topic. In the context of causal research, it can be said that it is more
focused towards the causes and affect the bonding between variables (Neuman, 2014).
For this research paper, exploratory as well as descriptive research designs are chosen to address
the issues of the research paper. Exploratory research would be helpful for the researcher to get
depth information about the data regarding to the best practices of HR to attain the commitment
of employee. It links the causes and effects of the data to the research topic which enables
researcher to gather data in an adequate manner. On contrast, the role of descriptive design is
huge in the research as it helps researcher to discuss the theoretical data regarding to the research
topic. Along with that descriptive design maintained the better understanding to the
characteristics of group’s as well as individuals. These designs facilitates in gathering the
viewpoints and perception of participants so that the objective of the research and the responds
of the research questions can be met in significant manner (Mowday, Porter & Steers, 2013). By
this method, the researcher enables to gather the significant data from the various resources like
journals, articles, books and websites in order to develop the reliability in the outcomes of the
research. In the context of primary data collection method, face to face interview method and

Methodology Chapter 7
survey are being conducted to collect the accurate information. This method facilitated the
researcher to gather the view points of the opted applicants regarding the issues of the topic and
best HR practices.
Research strategy
Research strategy has significant role in the research study as it is considered as the vital
components, which facilitates researchers to examine the issues of the research by providing
efficient answers in appropriate ways. Researchers can gather the effectual background
information about the research topic due to effective research strategy. The specific conclusions
can be drawn in sophisticated manner by analysing the gathered data. There are research
strategies such as questionnaire, survey, literature review, experiment, focused group, interviews,
case study, experiment and observations through which researcher can attain the objectives and
aims of the research (Mackey & Gass, 2015).
Research survey and interviews are considered as the research strategies by the researcher to
collect the data regarding the best practices of HR in information technology companies to attain
the employee commitment. The survey strategy facilitates researcher to gather data in less time
and costs that increase the reliability of the research in an adequate manner among stakeholders.
The interview strategy is also beneficial for the researcher as it is useful to collect the depth
information about personal perceptions, feelings and emotions of an individual regarding the
research concerns. It is also facilitated in enhancing the validity of the research (Hyman &
Sierra, 2010).
Data collection method
Data collection is the major part of the research study as it refers to gather data in an adequate
manner from the usage of various sources to meet the objectives of the research. The suitable
collection of data facilitates researcher to enhance the knowledge about the concern of the
research’s concerns. Primary and secondary are the two major types of the data collection
methods which are being used by the researcher to gather the data regarding the topic
(Silverman, 2016). In the context of primary data, it can be gathered from the fresh information
which is gathered very first time by the researcher (Klenke, 2015). The researcher can utilize the

Methodology Chapter 8
interview, questionnaire, action research and survey. On the other hand, secondary data is
effective data which is collected by other agencies or researchers to meet their needs. It is the
data which can be assessed by researcher in an adequate manner to meet the objectives of the
research. The secondary data can be gathered with the help of articles, books, newspapers,
journals articles, magazines and many more. For the topic of research “Best Practices of HR to
Gain Employee Commitment in Information Technology Service Industry”, the researcher use
both approach to gather the data in significant manner. It is because the primary data collection
method is useful to make straight interface with the people in order to get knowledge about the
perceptions and views of them regarding the research issues which is mentioned in the
assignment of Design and Evaluation Methods. On contrast, the utilization of secondary data
collection method is efficient to develop theoretical and depth understanding regarding the issues
of research (Gray, 2013).
Sampling method
Sampling strategy defines the selection of the proper participants who involve in the research
study to provide proper answer regarding to the questionnaire which is helpful to attain the
objectives of the research. Probability and non-probability strategy are the two methods of
sampling strategy which facilitates researcher to opt the definite observations from the selected
population. In the context of probability sampling strategy, it can be referred that it is the
sampling method that aids in the term of random selections of the participants. Random sampling
method gives the opportunity to get selected in the research with equal chance. On contrast, non-
probability sampling strategy is a method of sampling where all individuals are not getting equal
chance of being chosen (Emerson, 2015).
Both strategies of sampling are being used for this research. Probability sampling strategy is used
in this research with the method of random sampling strategy to opt the applicants for the survey
questionnaire. For questionnaire, 50 employees of IT service industry are being selected. In the
context of non-probability strategy of sampling is used in the research by taking convenience
sampling strategy to select the applicants for interviews in which their skills, experience and
knowledge are analysed. For getting data by this sampling strategy, 4 HR Managers of IT
industry is selected for the face to face interview. It would be helpful for the researcher to get

Methodology Chapter 9
instant information, views and perceptions of HR Managers during interview regarding the
issues of the research topic (Marshall & Rossman, 2014).
Data analysis method
It is vital for the research after considering the collected data and information to analyze them for
developing the valid and reliable results to the concerns of the research. It has been found that
there are various methods available which can be used by researcher to analyze the data in an
appropriate manner. These methods are statistical analysis, content analysis, disclosure analysis
and conversational analysis which help to make effective and noteworthy analysis of gathered
data (Babbie, 2016). Statistical data analysis method is being used to analyze the data in effective
manner. With the help of this approach, the researcher is enabled to define the vivid statistics of
the data which entails correlation, regress along with the cross tabulation. It interprets the
significance being the answers of the applicants.MS Excel is being taken in use to analyze the
data in which the data is shown in the graphs and tables to enhance the better understanding
about the best prices of HR to attain the employee commitment. The data listing method is
effective method which shows the data in a sequence manner (Thomson & Emery, 2014).

Methodology Chapter 10
Reliability and validity of the research
The reliability of the research is the amount to which the research develops the continuous
outcomes. It defines that reliability in data is necessary to get trust of the users of the research.
The reliable data should be valid as well. The researcher is endeavouring to maintain the
reliability and validity of the data by taking genuine permission from the higher level of
authority of organization of IT Industry. The survey is being conducted by the researcher for the
mutual advantages of the best HR Practices. Referencing is given to the used data in the research
so that the genuineness and validity can be shown in the research (Kimberlin & Winterstein,
2008). The data which is utilized in this research is kept with strong and authentic passwords so
that unreliable and unauthentic identity cannot mould the perfection of the data (Gratton &Jones,
2010).
Ethical consideration
The definition of ethics in the context of research study is to the accomplishing the every task of
the research in an ethical manner through follow the guidelines of the university and privacy of
participants. This section of the methodology part helps to adopt the effective behaviour for
accomplishing the research in a systematic manner. The research is faced the concern of
copyright issues, plagiarism and breaking of data in the relation of collection of secondary data.
These concerns are alleviated with the help of researcher through giving full credit to the
researchers and authors in relation to provide references and in-text citation in each paragraph.
The specific languages are used by researcher to interpret the collected data to the other in order
to reduce the similarity report.
Primary data is the major data for this research as it gives fresh information about the research
topic and for this researcher has taken appointment from the opted applicants for gathering the
primary data regarding to the concerns. With the help of this the researcher would be able to
gather the data in depth details. It enables researcher to sustain the reliability as well as the
validity of the information in an effective way. Along with that the data protection act is
considered while implementing the research which represents the maintained integrity during
research. These activities of the research enables user to get trust on the data and information.
Confidentiality has been maintained while researching the data and no modification has been

Methodology Chapter 11
placed in the research which shows the significance in the entire research (Rossi, Hallett, Rossini
& Pascual-Leone, 2009). The taken information from the interviewees was destroyed after using
the information so that misuse of that data cannot be taken place in the research.

Methodology Chapter 12
Conclusions
It has been concluded from the above discussion that the methodology section is the clear
process that facilitates researcher to use different approach and techniques to attain the objectives
of the research. It has been shown by this section of the research that research has taken both
approaches such as qualitative and quantitative to gather the information about the chosen topic.
Different research philosophies, designs, approaches, data collection method and strategies are
examined by the researcher in term to the influence the best practices of HR on employee
commitment. The best approaches and techniques are being chosen by researcher to collect the
data in an adequate manner. The ethical considerations have been considered in this research
project that shows the validity and reliability of the research. It can be stated that proper
methodology of the research can enable researcher to fulfil the aims and objectives of the
research in an appropriate manner.

Methodology Chapter 13
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Methodology Chapter 14
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