MGMT20144: Management and Business Contexts: Annotated Bibliography

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MGMT20144 – Management and Business
Context
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Assessment Title: Assessment 1: Annotated Bibliography
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Table of Contents
Introduction......................................................................................................................................3
Annotated Bibliography...................................................................................................................4
Conclusion.......................................................................................................................................9
References......................................................................................................................................10
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Introduction
The contextual factors in an organization decision making are integral and essential for the
success and development in the long run and business operations. The contextual factors are
recognized as Organisational structures or governance, Environmental forces, Risks confronting
the firm, Organization and business practices, and the functions of diverse firms. These
contextual factors provides with opportunities to develop business decisions as per the needs and
requirements of the organization and the dynamic business environment it operates within. The
contextual factors are integral for the business decisions to support for the policy and decision
development according to the changing criteria and dynamics of the business. For instance it is
necessary for the organizational structure or governance to the aligned with the business
processes and functions to support for ethical and legal business operations and activities. These
factors supports for effective and ethical business operations and facilities.
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Annotated Bibliography
Organisational Structures or Governance
Schmitz, B. (2015). Beyond Structural Governance. International Studies of Management &
Organization, 45(3), 241-258.
DOI: 10.1080/00208825.2015.1006029
The main contextual factor is discussed in the journal article is Organizational governance. The
organizational governance includes for the legal obligations and provisions to be followed by the
business to support legal ethical processions of the business. Organizational governance includes
aspects like Corporate Social Security, Sustainability and Stakeholder Management, etc. The
journal article has discussed for corporate governance in the views and perspectives of hybrid
organizations where a high degree of stakeholder participation is executed. The article has
developed that enterprises active in commercial markets are closely attached to social
movements in the light of organizational governance. The business enterprises in commercial
markets have been identified to be highly focused on governance particularities. The article has
discussed tension moments in the history of three organizations to identify the level of
dominance exercised by the stakeholders in the business organization and decision-making
process. The analysis undertaken in the business is drifting away from the structural perspective
to a more integrative and investigation based analysis of the hybrid organizations. The article
has identified socioeconomic lighthouses as subtypes of hybrid organizations being indulged
into the aspects and practice of corporate governance. These organizations have enhanced the
precision of analysis and have allowed for comparing different organizations on the broader
field of hybridity. It is necessary for contemporary business managers to develop an effective
understanding of corporate governance in structured and hybrid organizations. It is directed to
support business processions and activities that create the ability to achieve the business aims
and goals in an effective manner.
4

Environment Factors
Lichy, J., & Stokes, P. (2018). Questioning the Validity of Cross-Cultural Frameworks in a
Digital Era: The Emergence of New Approaches to Culture in the Online
Environment. International Studies of Management & Organization, 48(1), 121-136.
DOI: 10.1080/00208825.2018.1407179
The contextual factor being discussed in the article is Environment Factor. The environment
factors are the factors internal or external to the business organisation. The internal environment
factors are controlled and managed by the business organisations as per the needs and
requirements of the business. The external business environment factors operate externally and
are not under the control and management of business organizations. The environment factor is
specifically discussed in the article is the Technological business environment factor. The
technological factor is recognised as the emergence of online business operations developing in
the business organisation in the business environment. The article has presented with findings
that cross-cultural management has been supported with a number of well-cited frameworks that
categorize organisational behavior with the national contexts. The popular frameworks have
been studied and examined in relation to questioning the assumptions of paid internet and social
media based technological innovation. The article has presented that cross-cultural primary
survey data and internet reviews have impacted majorly on the manners in which business is
driven and operated. The article has traced the impact of Information Communication
Technology with regards to the online behaviours and shopping undertaken by customers in the
markets of France and the United Kingdom. The findings developed in the article is essential for
the managers as it depicts that cross-cultural domains are required to be structured and
developed as per the dynamics of the technological business environment.
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Risks confronting the firm
Brønn, Peggy Simcic, & Brønn, Carl. (2017). Systems Thinking: A Method for Reducing
Reputation Risk. International Studies of Management & Organization,47(3), 293-305.
DOI: 10.1080/00208825.2017.1318024
The contextual factor is discussed in the journal article is Risk confronted by firms. The
contemporary business environment is competitive and dynamic is includes various risk such as
financial and non-financial risks. These risks are inevitable and the managers are required to be
well informed and educated about these risks in order to ensure for effective risk management
and administration. The article discusses for risks observed in reputation and branding equity of
the business due to issues observed in systems thinking. The article has developed for an
understanding to strike a balance between stakeholder demands and expectations to support
business equity and market reputation. It has been acknowledged in the article that business
organizations are required to deliver the needs of the stakeholders through the process of system
thinking in order to support for reducing risks of reputation harm in the business organisation. It
has been identified in the article that fulfilling the needs and requirements is essential in order to
build a basis of reputation for the business organisation. The article has discovered that
minimizing the gap between expectations and behaviours delivers for reducing the risk of
reputation to the business organisation. The article has argued for the application of a holistic
approach such as system thinking. The approach develops for resolving the issues and conflicts
in an organisation as per the operational explanations and requirements of organizational
behaviours. The contemporary managers are required to be supported by such approaches and
strategies to derive effective results and outcomes.
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Organisation and business practices
Ali, R., Jin, Z., Wu, K., & Melewar, T. (2017). How Does Reputation Win Trust? A
Customer-Based Mediation Analysis. International Studies of Management &
Organization, 47(3), 220-239.
DOI: 10.1080/00208825.2017.1318017
The contextual factor discussed in this article is organisation and business practices undertaken
by organisations to accomplish the goals and objectives. The contextual factor includes for
certain identified business operation executed such as customer relationship management,
stakeholder management, brand management, and marketing management, etc. The business
practice is discussed in the article is customer relationship management. The study investigates
for relationship customer-based corporate reputation and customer trust. The article has
perceived a model for testing this relationship through a model having four components such as
Cognitive CBR, affective CBR, customer perceived risk and customer trust. The article has
strategically focused on 156 customers from the fast food services and industries based in
Pakistan. It has identified in the research and investigation of the article that customer based
corporate reputation and customer trust has a direct impact on each other. The results of articles
have provided that cognitive and affective dimensions of CBR have different impacts on the
development of customer trust. The findings can be applied by contemporary managers in order
to establish effective customer relations management to support changing dynamics and needs
of the customers. It has been identified in the article that customer trust is built with the practice
of effective customer management approaches and strategies. It is a complex procedure and
requires foe undertaking proactive measures to indulge in accurate development of attributes
like customer trust, customer relationships and customer satisfaction.
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The functions of diverse firms
Bonetti, Enrico, & Schiavone, Francesco. (2014). Identifying and Mapping Strategic
Groups in the Fashion Industry. International Studies of Management and
Organization, 44(1), 55-69.
DOI: 10.2753/IMO0020-8825440104
There are various functions and operations undertaken by a business organisation as the face of
business operations and processes. The contemporary business organisations include functions
such as production, sales, marketing, supply chain, etc. These functions are intermediaries for
the business and the goals. The article selected discusses the contextual factor of supply chain
and its management. Supply chain refers to the networks and channels through which developed
products and services are provided to the end customers. The supply chain management also
supports an effective distribution channel and enables to deliver values to the customers at the
right time and the right place. The article has provided with discussions that on the basis of
success factor there are three different types of groups for the suppliers in the fashion industry.
These are named as ownership strategies, type of distribution ownership and brand ownership.
The article provides with an overview of different strategic groups that aid a business in the
fashion industry to establish and develop the business operations. The article provides with
opportunities to the scholars, managers, and policymakers to strategically identify the desired
group of supplier and develop the business planning. The article has presented with approaches
and strategies that can be used and applied by these managers working in the fashion industry
for dynamic and effective management. The article has defined and studied for different
dimensions in the fashion industry according to the supplier groups. The article will aid
contemporary managers to design and proceed with supply chain management and planning in
an effective manner.
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Conclusion
From the above discussions and observations, it can be concluded that the main contextual factor
that is essential and integral for the Big Four Banking Organisation is corporate governance.
Corporate governance can be defined as business practices and strategies undertaken in order to
ethically and legally resource for the business needs and requirements. The aspects of corporate
governance include for corporate social responsibility, social sustainability, sustainability and
other dimensions of business and its governance. These are systems of rules and regulations that
must be followed by a business organisation specifically for controlled and managed business
administration. In the banking industry, it is required to establish a balance within the
organisations demands and supply. The banks can be identified as a medium which instills social
sustainability in the society. The contextual factor of corporate governance aids the banks and its
management to develop policies and procedures that are in alignment with the business
environment, society, and its requirements.
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References
 Ali, R., Jin, Z., Wu, K., & Melewar, T. (2017). How Does Reputation Win Trust? A
Customer-Based Mediation Analysis. International Studies of Management &
Organization, 47(3), 220-239.
 Bonetti, Enrico, & Schiavone, Francesco. (2014). Identifying and Mapping Strategic
Groups in the Fashion Industry. International Studies of Management and
Organization, 44(1), 55-69.
 Brønn, Peggy Simcic, & Brønn, Carl. (2017). Systems Thinking: A Method for Reducing
Reputation Risk. International Studies of Management & Organization,47(3), 293-305
 Lichy, J., & Stokes, P. (2018). Questioning the Validity of Cross-Cultural Frameworks in
a Digital Era: The Emergence of New Approaches to Culture in the Online
Environment. International Studies of Management & Organization, 48(1), 121-136.
 Schmitz, B. (2015). Beyond Structural Governance. International Studies of
Management & Organization, 45(3), 241-258.
10