MGMT1201 - Business Communication Assignment 2: Negative Messaging
VerifiedAdded on 2023/01/05
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Homework Assignment
AI Summary
This document presents a completed assignment for a Business Communication course (MGMT1201), focusing on writing a negative message. The assignment required students to compose a refusal letter in a professional manner, demonstrating an understanding of content, structure, context, and tone to preserve goodwill. The solution is a response to a sponsorship request from the Girl Guides of Canada, where Gunther Outdoor Gear declines the request due to financial constraints while maintaining a positive tone and expressing future interest. The assignment highlights the importance of strategic communication when delivering unfavorable news, emphasizing the preservation of the recipient's feelings and the maintenance of a positive professional relationship. The letter includes references to relevant psychological theories and organizational information.
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