MGMT6012: Management Perspectives Report - Self-Assessment

This report presents a self-reflective analysis of leadership perspectives, drawing upon a student's experience as a team leader in a pharmacy setting. The report utilizes data from a Gallup StrengthsFinder assessment, feedback from a colleague, and personal reflections to evaluate leadership strengths and weaknesses. It explores the influence of leadership on business management activities, emphasizing team motivation, communication, and delegation. The report assesses the student's ability to manage conflicts, promote team working, and foster effective communication. The report also identifies opportunities for self-improvement, focusing on conflict resolution, diversity management, and mentorship, and concludes with a discussion of how to enhance leadership skills to benefit both the business and the team members. The report also assesses the student's strengths, weaknesses, opportunities, and threats.

Running head: MANAGEMENT PERSPECTIVES
Management perspectives
Name of student
Name of University
Author note

1MANAGEMENT PERSPECTIVES
Table of Contents
Use of data..................................................................................................................................3
Assessment of strengths and weaknesses...................................................................................3
Assessment of getting placed within the organisation...............................................................5
Discussion of self-improvement................................................................................................5

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Critical reflection
Use of data
Considering the topic of the assignment, the leadership aspects largely influence the
business management activities and are associated with the control of project team members,
delegating the right roles and responsibilities along with keeping the team members
motivated and encouraged to facilitate coordination and team working. The leadership aspect
not only enables utilising own strengths to guide the team members in the right direction, but
also facilitates understand the behaviours of team members and deal with the complexities
that may arise while working as a team (DuBrin, 2015). Based on the assignment done
previously, I have been working as a leader of a team comprising of five members at a
pharmacy store. The self-reflection process will be presented in this report for the facilitation
of learning and development process, furthermore manage teams effectively to draw in
potential outcomes all throughout.
The natural occurring data has been managed by me, as the leader of the team within
the pharmacy store, through various conversations that I have managed with the team
members. I have also end emails to the team memebrs to inform them about the business
aspects and ensure management of corporate artefacts for strengthening the corporate culture
and manage flexible working conditions too (Chuang, Jackson & Jiang, 2016). From the
Gallup report, the theme of relator focuses on the strengths and the words or phrases that
stand out to me include vulnerability, openness, honesty, dependable and ability to exploit
opportunities. The includer theme enables focus on the major words that include acceptance
of others’ views, attention to detail and positives and forming relationships too. The theme of
developer represent the strengths of a leader to manage growth and development of others,
i.e., the team members and ability to acquire the useful views, ideas and opinions of others

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(Ghasabeh, Soosay & Reaiche, 2015). By managing conversations, emails and corporate
artefacts, I have also promoted good communication among the team memebrs, which can
also improve team working capability and raise my potential to make effective decisions in
business as well. In terms of the talents and skills that I possess, for the relator theme, I
would like others to see my honesty and openness, while for include, my friendly disposition
and social behaviours could likely influence others to believe in me (Huang, 2013). For the
developer theme, the skill of mine that stand out could be the positivity towards work and
curiosity to acquire new skills and knowledge. For the relator theme, In spite of these
benefits, there are few drawbacks as well such as team conflicts, which can make me take
side of one individual and act against another individual (Körner et al., 2015). The
conversations should be managed by me in team meetings held regularly to resolve conflicts
and ensure smooth communication process management all throughout.
Assessment of strengths and weaknesses
Strengths
 Prior experience in working as a
project team leader in school, which
has improved my ability to carry on
the roles and responsibilities of a
leader responsibly
 From my point of view, I believe in
effective communication, honesty
and punctuality, which allowed me
to gain the trust of the team
members (Huettermann, Doering &
Weaknesses
 A major weakness could be getting
concerned about conflicts and
tension situations involving project
team members
 I have faced difficulty in
maintaining a distance from those
who do not like being engaged in
close relations or friendship while
being at work
 Based on the Gallup test, consider

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Boerner, 2014)
 I do possess the skills and ability to
illustrate things in a simple way to
the project team memebrs and make
them understand about their roles
and responsibilities delegated to
them properly
 According to the Gallup test, the
relator theme represented my
strengths as well, especially the
honesty and openness, which
allowed me to know myself as well
as make others to believe in me and
gain trust too.
 My straightforward way of doing
things and helping people has helped
me to deal with issues that might be
faced while working a team too
 My words that are spoken have
motivated people while being
diplomatic has helped me to
overcoming the disagreements
(McIntyre & Foti, 2013).
 I have also understood the
experiences of individuals and their
the relator theme, I do become
vulnerable, which can be both
positively as well as negatively and
thus can be considered as a major
weakness
 Being diplomatic has helped me to
walk away from conflicts rather than
confronting it to overcome the
further issues that might emerge
(Sohmen, 2013).
 One of the major weaknesses could
also be taking things and considering
comments sensitively, which could
lead to criticism faced by me as well.
 The areas of improvements were
demonstrated to me by one the
colleague, which could be dealt with
by making necessary changes all
throughout (Carver & Klein, 2013).

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behaviours, which has improved my
role as a collaborator too
 I have delegated the tasks
appropriately too, which has helped
in doing things the right way
Opportunities
 Based on the relator theme, I like to
enhance my skills and ability to
overcome the ideas and tasks that
may be difficult to understand and
can often hinder smooth work flow
within teams
 My honesty and openness can open
up new opportunities to influence
the project team memebrs and allow
them to share their individual ideas,
views and opinions (Chuang,
Jackson & Jiang)
 My way of speaking in a simple
manner has created opportunities for
the project team memebrs to discuss
about certain things and ensure
Threats
 Trying to praise everyone and fulfil
their needs to please everyone could
result in anxiety and depression
 Often focus on strengthening
relations with others, who do not
actually want to, might cause major
risks related to negative mind sets
among them
 Being diplomatic has made me
ignore the issues and stay away
rather than resolving it, which might
increase the risks of these threats
 Gossips within the workplace often
revolve around certain topics, which
might be true though cannot be
proved, which could result in threats
and affect the understanding of

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clarification of issues too
 My straightforward explanations as
a leader could keep the team
memebrs motivated and feel
interested to perform to their
potential
 Due to my friendly attitudes and
behaviours, there could be more
scopes for diversity management at
workplace, furthermore facilitate
knowledge acquisition and learning
process too (Ghasabeh, Soosay &
Reaiche, 2015).
 In terms of consistency theme, I
managed to stick on to a particular
action plan specified earlier for
ensuring management of business
functions and processes efficiently
and allow performing the tasks
effectively too
 The consideration of views, ideas
and opinions of the team memebrs
has created opportunities to improve
my democratic leadership skills
people who have been working
under me at the pharmacy store
(Huettermann, Doering & Boerner,
2014).
 Without putting some extra effort,
there could also make me face
complexities, furthermore hinder
successful business functioning
 Another major weakness could be
the conflicts and misunderstandings
among team memebrs, which could
also result in questioning my
leadership skills and lead to bad
reputation.

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Assessment of getting placed within the organisation
As the leader of the project team at the pharmacy store, I made sure to promote
honesty, openness and remained straightforward not only while clarifying the tasks delegated
to the team memebrs, but also to foster communication process. As the leader of the team, I
also made sure to acquire their views, ideas and opinions, which should make them feel
valued by the organisation and at the same time, improved my skills and knowledge to
emerge as a successful leader. The feedbacks provided by my colleague has helped me in
understanding my strengths and weaknesses, which have helped in exploiting the scopes and
opportunities to manage good leadership while working as a leader at the pharmacy store
(McCleskey, 2014). While performing as a leader within the organisation. I found myself to
be diplomatic and participative, which has enabled me to consider the ideas, views and
opinions of the team members with whom I have been working, thus improving my ability to
perform as a successful leader and mentor. I have always tried to clarify the tasks as well as
the roles and responsibilities delegated to the team members, which has allowed me to gain
the trust of the staffs too. Being diplomatic has though enabled me stay away from conflicts
rather than facing those and resolve, which can be a weakness from my side (Men, 2014). I
would like to work on that and make sure to use my leadership skills and attributes to keep
the team members motivated, encouraged and to ensure that they perform to their potential
within the workplace.
Discussion of self-improvement
The self-reflection process has not only helped me to enhance my skills as a leader,
but also enabled me to focus on the development of a good corporate culture, furthermore

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ensure management of good working conditions and performing as a relator, include,
developer, being restorative and maintaining consistency all throughout too. My ability to
remain dedicated to my team members and maintaining even tempered nature has also helped
in maintaining a good circle of friends, families and acquaintances with much ease and
effectiveness (Matteson & Russell, 2013). I would like to improve the areas of conflicts and
make sure to deal with those responsible rather than staying away from those. I would also
focus on managing effective communication among the team members and promote diversity
management for facilitating teamwork, collaboration and efficiency in terms of business
functions and processes too (Huettermann, Doering & Boerner, 2014).
To manage self-improvement, I would also like to work more as a mentor and guide
to the team members and remain passionate. This could assist me to keep the team memebrs
involved in the project motivated and encouraged, furthermore ensure display of enthusiasm
and passion to achieve the leadership outcomes that should benefit both the business, its
employees as well as myself (Carver & Klein, 2013). I would also like to create more scopes
and opportunities for the growth and development of the team memebrs, which would be
possible by arranging necessary training and development sessions. This should create
positive mind sets among them and also allow for improving their skills, knowledge and
expertise, furthermore facilitate making collective decisions and working towards a common
goal and shared vision too (Ghasabeh, Soosay & Reaiche, 2015). The strengths that I already
possessed must be assessed and at times, focus on enhancing the strengths furthermore, to
guide the employees towards the achievement of goals and objectives as well as make the
right decisions in business.
References

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Chuang, C. H., Jackson, S. E., & Jiang, Y. (2016). Can knowledge-intensive teamwork be
managed? Examining the roles of HRM systems, leadership, and tacit
knowledge. Journal of management, 42(2), 524-554.
DuBrin, A. J. (2015). Leadership: Research findings, practice, and skills. Nelson Education.
Ghasabeh, M. S., Soosay, C., & Reaiche, C. (2015). The emerging role of transformational
leadership. The Journal of Developing Areas, 49(6), 459-467.
Carver, C. L., & Klein, C. S. (2013). Action research: A tool for promoting faculty
development and continuous improvement in leadership preparation.
Huang, J. W. (2013). The effects of transformational leadership on the distinct aspects
development of social identity. Group Processes & Intergroup Relations, 16(1), 87-
104.
Huettermann, H., Doering, S., & Boerner, S. (2014). Leadership and team identification:
Exploring the followers' perspective. The Leadership Quarterly, 25(3), 413-432.
Körner, M., Wirtz, M. A., Bengel, J., & Göritz, A. S. (2015). Relationship of organizational
culture, teamwork and job satisfaction in interprofessional teams. BMC health
services research, 15(1), 243.
Matteson, M. L., & Russell, C. L. (2013). Systematic review of continuous self-improvement
interventions. Clinical Nursing Studies, 1(1), 10-25.
McCleskey, J. A. (2014). Situational, transformational, and transactional leadership and
leadership development. Journal of Business Studies Quarterly, 5(4), 117.

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McIntyre, H. H., & Foti, R. J. (2013). The impact of shared leadership on teamwork mental
models and performance in self-directed teams. Group Processes & Intergroup
Relations, 16(1), 46-57.
Men, L. R. (2014). Why leadership matters to internal communication: Linking
transformational leadership, symmetrical communication, and employee
outcomes. Journal of Public Relations Research, 26(3), 256-279.
Sohmen, V. S. (2013). Leadership and teamwork: Two sides of the same coin. Journal of IT
and Economic Development, 4(2), 1-18.

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