MGMT 6055: DMAIC Methodology Application for Food Factory Process

This report details the application of the DMAIC (Define, Measure, Analyze, Improve, Control) methodology to a process observed in the television show "Food Factory." The Define phase establishes the project's scope and goals, utilizing a SIPOC diagram and process map to visualize the existing process. The Measure phase involves describing key process steps, including initial product loading, monthly stock cycling, order fulfillment, and product delivery. The Analyze phase identifies inefficiencies in these steps, such as container counts, stack rearrangement, pallet inspection, container sorting, and damage reporting. In the Improve phase, container sorting during order fulfillment is targeted for enhancement, with alternatives like barcode, RFID, and NFC tag implementation considered. Finally, the Control phase recommends implementing NFC tags and outlines guidelines for sustainable change, including employee training, policy embedding, and regulatory body appointment. The report references academic sources and video content to support its analysis and recommendations, offering a structured approach to process improvement within a food production context. Desklib provides students access to similar solved assignments.

Application of
DMAIC
methodology
Name of the Student
Name of the University
Author Note

Table of Contents
2
Define……………………………………………………………………………………
…….………..3
SIPOC
Diagram……………………………………………………………………………….
……..4
Process Map………………………………………………………………….
……………………...5
Measure…………………………………………………………………..
……………………….…..6
Analyse………………………………………………………………………………….
……………..7
Improve…………………………………………………………………………………
……………..8
Control……………………………………………………………………..
…………………………..9

Define
To initiate with any project it is very important to
define the processes that are involved in the
project (Kumaravadivel & Natarajan, 2013). It is a
very wise idea to determine the problem, the goals
and the scope of the project. The subparts of this
section includes:
▫ Project/Team Charter
▫ Project Critical to Quality (CTQ) (Ismyrlis &
Moschidis, 2013)
▫ Toll Gates
▫ Map “As Is” Process
3

4
SIPOC Diagram

5
Process Map

Measur
e
This is the second phase of the DMAIC
methodology. The process steps mentioned in the
Process Map is to be described in this process of
the DMAIC methodology. The steps to be described
are as follows:
▫ Initial loading up of the products
▫ Monthly stock cycling (Food Factory, 2015)
▫ Fulfilment of the orders
▫ Delivery of products to the customers
6

Analyse
This is the third phase of the DMAIC methodology
process. Here the type of inefficiencies in the
process steps is to be discussed in a tabular
format. The steps of the process where
inefficiencies might occur are listed as follows:
▫ Count of the container during the initial
product load up (Food Factory, 2015).
▫ Rearrangement of the stacks during the
monthly stock cycling.
▫ Inspection of selected pallets during order
fulfilment.
▫ Sorting of containers during order fulfilment.
▫ Reporting the number of damaged containers
during the customer receiving process.
7

Improve
This is the fourth phase of the DMAIC methodology
process. Here the step of sorting of containers
during order fulfilment is chosen as the process
step that requires improvement. The three
alternatives for the betterment of the process are
listed as follows:
▫ Implementation barcodes during the process.
▫ Implementation of Radiofrequency
Identification (RFID) tags during the process
(Fiddes & Yan, 2013).
▫ Implementation of Near Field Communication
(NFC) tags during the process.
8

Control
This is the ultimate phase of the DMAIC
methodology process. The recommended best
solution among the alternatives is the
implementation of the NFC-tags just before the
initiation of the sorting process. This permanent
change be brought to the system following a set
of guidelines which are:
▫ Providing special training to the employees
▫ Embedding a set of policies (Food Factory,
2015)
▫ Appointing a regulatory body
9

References
Aryan, H. (2008). Six Sigma & PMBOK, Coalition. [online] Blogspot.com. Available at: http://hamiaryan.blogspot.com/2008/12/six-
sigma-vs-pmbok-coalition.html.
ExcelIsFun. (2013). Excel for Accounting: Formulas, VLOOKUP & INDEX, PivotTables, Recorded Macros, Charts, Keyboards [Video].
Retrieved from https://www.youtube.com
Fiddes, L. K., & Yan, N. (2013). RFID tags for wireless electrochemical detection of volatile chemicals. Sensors and Actuators B:
Chemical, 186, 817-823.
Food Factory (2015, August). Food Factory: Season 2, Episode 1 - All You Cone Eat. [video] Available at:
https://www.youtube.com/watch?v=FKWMOZWn2hc.
Ismyrlis, V., & Moschidis, O. (2013). Six Sigma's critical success factors and toolbox. International Journal of Lean Six Sigma, 4(2), 108-
117.
Kerzner, H., & Kerzner, H. R. (2017). Project management: a systems approach to planning, scheduling, and controlling. John Wiley &
Sons. (pp. 722-723).
Kumaravadivel, A., & Natarajan, U. (2013). Application of Six-Sigma DMAIC methodology to sand-casting process with response
surface methodology. The International Journal of Advanced Manufacturing Technology, 69(5-8), 1403-1420.
QualityGurus. (2013). Introduction to Six Sigma [Video]. Retrieved from https://www.youtube.com/watch?v=wEBPVQ7W2wg
Sandhu, J. (2015). SIX SIGMA DMAIC TRAINING [Video]. Retrieved from https://www.youtube.com/watch?v=JQrDfQYlYw8
Six Sigma in Project Management – Definition, Cycle, Success Factors. (2018). Retrieved from
https://mymanagementguide.com/basics/six-sigma-project-management-definition-cycle-success-factors/
Swim Lane Diagrams. (2018). Retrieved from https://www.mindtools.com/pages/article/newTMC_89.htm
The Karen Martin Group. (2013). Metrics-Based Process Mapping [Video]. Retrieved from https://www.youtube.com/watch?v=H-
1Aijyi8fw 10