MGT200 Assessment 2: Analysis of Grapevine Communication Resources

This document presents a student's resource summary template focusing on grapevine communication within organizations. It highlights key issues such as the lack of data authenticity, ethical concerns related to gossips, and both positive and negative aspects of informal communication networks. The summary also addresses the reasons behind the preference for online grapevine communication, referencing examples of organizations using social platforms. The resources cited offer insights into managing the impacts of grapevine communication on organizational culture, employee morale, and overall stability. This assignment provides a valuable overview of the complexities of grapevine communication and its relevance to current managerial systems.

MGT200 Assessment 2: Group Assignment
Resource Summary Template
Student Name: Student ID:
Tutorial Day/Time:
**Complete this form and bring a copy of the resource to your tutorial group meeting.
**Include this form in the Group Portfolio
Resource Type: ☐Academic article ☐Practitioner article ☐Other
Resource Details (i.e., reference and citation information)
Aschale, A. (2013). Review of the Grapevine Communication. Available at:
https://www.researchgate.net/publication/317044636_Review_of_the_Grapevine_Co
mmunication
Banerjee, P., & Singh, S. (2015). Managers' Perspectives on the Effects of Online Grapevine
Communication: A Qualitative Inquiry. The Qualitative Report, 20(6), p.765.
Available at:
https://search.proquest.com/openview/ffcf8cb90d7d67dfa47ae5f9c406e0e9/1?pq-
origsite=gscholar&cbl=55152
Grosser, T., Kidwell, V., & Labianca, G. (2012). Hearing it through the grapevine: Positive
and negative workplace gossip. Available at:
https://poseidon01.ssrn.com/delivery.php?
ID=14600210400200511508310606401401107002506403004404201710610012501
007010507611411510303202811802405809802608909609100008609012200705205

709305402210612100009701708106405704203811201606902207209110408909300
2090027083074101124125003080014099105114097002071&EXT=pdf
Michelson, G., Van Iterson, A., & Waddington, K. (2010). Gossip in organizations: Contexts,
consequences, and controversies. Group & Organization Management, 35(4), pp.
371-390. Available at:
http://westminsterresearch.wmin.ac.uk/20268/1/Gossip_in_Organizations-
accepted.pdf
Summary of the Resource
1. One of the most crucial issues of grape vine communication is the lack of authenticity
of data shared within the employees. Considering the fact that Grape vine
communication network does not follow any particular set of rules, distortion of
information is highly common which often results in misunderstanding and conflicts
within the employees. Lack of secrecy is another major issue associated with grape
vine communication. Since employees are free to interact, secret information is often
found to flash out. Moreover, when compared beween grapevine and formal
communication system, the former is found to be more prne to errors since no official
rules as well as regulations gets operated in case of this type of communication.
2. Grape vine communication involves gossip within the employees. One of the major
challenges faced by the management of several organizations includes moral and
ethical concerns related to gossips. Employees of organization where grapevine
communication is implemented, often gets involved or get victimized of inappropriate
gossips related to their personal life. This imposes negative impact on the productivity
of the organizations. Employee attrition is a good example of the negative impact of
gossip. Grave vine communication bears the risk of attrition of skilled employees due
to inappropriate or unethical gossips.
3. There are both positive as well as negative aspects of grapevine communication.

While some of the positive aspects of grapevine communication include provision of
mechanism for coping with stress as well as dealing with boredom and fostering
interpersonal intimacy, several negative aspects of grapevine communication can be
pointed out. Firstly, grapevine communication imposes negative impact on the group
values ad norms of an organization. The gossips which get circulated within work
place depicts a lot about the culture of those groups. Apart from that, a breakdown in
formal communication is often filled by gossip and rumor. Organizational change as
well as uncertain marketplace often creates anxiety among the employees which give
rise to gossips as a form of grape vine communication. As a result of this, instability
of the organization get increased which may even lead to excessive loss of revenue or
collapse of the organization.
4. According to modern-days managers, several reasons are there behind the preference
of online grapevine communication by the employees. Some of the key reasons are
the level of internet familiarity, quicker and wider reach and opportunity for cyber
loafing and anonymity of the rumor mongers. Several organizations like the dominos
have implement online grape vine communication within the organization that include
usage of social platforms like Facebook, twitter and Youtube in order gain
competitive sustainability. However, in majority of cases, these initiatives have also
resulted in misuse as well as malpractices from employees.
Relevance of the Resource to the Presentation Topic

1. The article chosen is recent and hence is highly relevant to current managerial system.
2. The resource used is relevant to the given topic and is not old.
3. The resource is relevant to the topic and is a recent article.
4. This resource is relevant to the assignment topic and it is very recent.