MGT201A: Restaurant Project Stakeholder Analysis & Engagement Plan

This case study presents a comprehensive stakeholder analysis for a restaurant construction project in Saudi Arabia, addressing key aspects of project management as part of the MGT201A course. It begins with identifying and prioritizing stakeholders, both internal and external, such as the owner, project manager, architect, suppliers, and contractors. The analysis includes a stakeholder matrix to visually represent their interest, power, influence, and urgency. The study further describes activities for building relationships with the core team and stakeholders, emphasizing communication, trust, and competence. A stakeholder engagement matrix is created, followed by a detailed communication matrix outlining how information is shared among stakeholders. The case study also includes a project meeting agenda, minutes, issues log, and a plus/delta evaluation table, offering a holistic view of project management strategies. Desklib provides access to similar solved assignments and study tools for students.

Running head: PROJECT MANAGEMENT
Project: Construction of a small restaurant in Saudi Arabia
Name of the Student
Name of the University
Author’s Note

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PROJECT MANAGEMENT
Table of Contents
1. Develop stakeholder analysis for the project...............................................................................2
1.1 Identification of stakeholders................................................................................................2
1.2 Prioritization of stakeholders.................................................................................................2
1.3 Creation of stakeholder matrix..............................................................................................4
2. Description of the activities that are needed for building relationships with the core team and
other project stakeholders................................................................................................................5
2.1 Creation of project decision making for the project..............................................................7
3. Creation of stakeholder engagement matrix...............................................................................7
4. Developing communication matrix.............................................................................................8
5. Project meeting with an advance agenda...................................................................................10
5.1 Project meeting agenda:.......................................................................................................10
5.2 Project meeting minutes......................................................................................................11
5.3 Project issues log.................................................................................................................11
5.4 Project meeting plus delta evaluation table.........................................................................12
Bibliography..................................................................................................................................13

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PROJECT MANAGEMENT
1. Develop stakeholder analysis for the project
1.1 Identification of stakeholders
Internal External
Affected by project process  Owner
 Project managers
 Project plan
 Supervisor
 Contractor
 Architect
 Plumber
 Carpenter
 Suppliers
 Competitors
 Creditors
Affected by project result  Sponsors
 Users
 Internal Customer
 Client
 Public
1.2 Prioritization of stakeholders
Stakeholder:
Project
manager
(James Watson)
Stakeholder:
Contractor
(Alfred Hazel)
Stakeholder:
Supervisor
(Marcos
Alonso)
Stakeholder:
Architect
(Frank
Lampard)

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PROJECT MANAGEMENT
What is
important to
this stakeholder
The project
manager is the
person who is
mainly
responsible of
planning,
executing,
designing as
well as
monitoring in
order to
complete the
entire project
within estimated
budget and time.
A contractor is
the person who
mainly engages
in construction
work for
managing the
entire work of
restaurant
construction.
A supervisor is
the person who
mainly involves
in the
construction
project as a
mentor or coach
so that the
restaurant
construction can
be completed
successfully
within the
estimated budget
and time.
Architect is the
person who
mainly designs
structure for the
restaurant. In
addition to this,
they also thought
about the style,
safety as well as
sustainability of
the project in
order to meet the
needs as well as
requirements of
the occupants.
Power High High Low Low
Interest Positive Positive Positive Positive
Influence High Medium High Medium
Impact High High High Medium
Urgency High Low High High
Legitimacy Individual Organizational Individual Organizational
Priority (Key or
other)
Key Key Key Key

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PROJECT MANAGEMENT
1.3 Creation of stakeholder matrix
Stakeholder Interest in project Priority Supporting/Mitigation
strategies
Project manager The project manager
mainly have interest
in managing the
entire project for
completing it within
assumed time.
Key Develops the entire
plan for the project.
Project planner The project planner
have interest in
planning the project
within the
determined
timeframe.
Key Provides idea about the
completion date
Contractor They generally have
interest in providing
material, labor as
well as equipment
for the construction
of restaurant.
Key Provides materials,
labor for construction
of restaurant.
Supervisor The supervisor have
interest in
Key Constant improvement

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PROJECT MANAGEMENT
supervising the
performance of the
project as per the
performance
standards for jobs,
roles as well as tasks.
Architect The architect is
interested in
designing, planning
as well as developing
the integral tasks of
the project.
Key Shares ideas for
constructing the
restaurant.
Advisor The advisor advices
on the success of the
project.
Other Constant improvement
2. Description of the activities that are needed for building relationships with
the core team and other project stakeholders
The activities that are generally undertaken in order to build proper relationship with the
core team as well as with other stakeholders of the organization are elaborated below:
Understanding the stakeholders of the project: The project manager does not able to
spend equal amount of time with each stakeholders of the project. Therefore, it is very much

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PROJECT MANAGEMENT
necessary to engage as well as learn about the various groups that are identified. The
stakeholders lists must accessed in order to identify the most important stakeholders of the
project. The project manager must put their effort on the stakeholders that have highest power as
well as influence.
Engaging in one-to- one conversation: It is identified that great relationships can be
built with the stakeholders of the organization by engaging in one to one conversation. As
stakeholders are busy people, therefore it is very much important to respect their time by keeping
the discussion short.
Proper communication: In order to deepen the trust level between various stakeholders,
it is quite necessary to communicate properly with clarity as well as with honesty with the team
members. It is necessary to send weekly status report with appropriate executive summary as
well as milestone review for overcoming various types of communication related issues as well
as challenges.
Demonstrating competence: In order to create proper relationship with the stakeholders
of the project, it is necessary to deliver as per the promises that are made. This can be generally
done by demonstrating reliability as well as competence of the project manager who is mainly
skilled in defining the scope of the project, creating realistic plan as well as capturing various
requirements.

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PROJECT MANAGEMENT
2.1 Creation of project decision making for the project
Person/Method When
Sponsor decides Critical decision about the financial budget of
the project that is needed
Project manager decides Time is very much critical therefore
completion of project must be within
estimated time
Core team discusses The input of team members is useful
Architect informs The designed infrastructure will be executed
within the estimated time.
3. Creation of stakeholder engagement matrix
Stakeholder Unaware Resistant Neutral Supportive Leading
Project
manager
D C
Project
planner
C D
Architect C D
Supervisor C D
Contractor C D

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PROJECT MANAGEMENT
4. Developing communication matrix
Stakeholder Learn from Share with Timing Method Owner
Project
manager
The project
manager
generally
learns from
outcome of
the project
The project
manager
generally
shares
information
about the
budget as
well as
timeframe of
the project
with team
leaders
Weekly basis Email Team leaders
Team
leaders
The project
planners
generally
learns by
involving
within a
specific
situation
The team
leaders
provides
information
about the
status of the
project to the
project
Whenever
needed
Email, fax,
Telephonic
conversations
Project
managers

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PROJECT MANAGEMENT
managers.
Architect The
architect
learn from
various
project
demands
The architect
discusses
information
about the
design of the
restaurant
building with
the project
team leaders
Whenever
needed
Email,
telephonic
conversation,
video
conferencing
Project team
leaders
Supervisor The
supervisor
learns from
various
situation of
the project
The
supervisors
discusses
about the
status of the
project with
the project
manager
Weekly
basis
Email,
telephonic
conversation,
video
conferencing
Project
manager
Contractor The
contractor
generally
learns from
the demand
The
contractor
provide
information
about the
Whenever
required
Email,
telephonic
conversation
Human
resource
manager

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PROJECT MANAGEMENT
of the client. resources as
well as labors
that are
delivered.
Financial
manager
The financial
manager
learns from
the financial
need of the
project
The financial
manager
discusses
about the
needs of the
project
budget with
the project
sponsor
Weekly Email,
telephonic
conversation,
video
conferencing
Sponsor
5. Project meeting with an advance agenda
5.1 Project meeting agenda:
Project team: Core project team Date:3/29/2018 Time: 3.16Pm Place: Saudi
Arabia
Purpose: The meeting was arranged in order in order to discusses about the budget
crisis within the project
Topic Person Time
Review
agenda
Project
manager

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PROJECT MANAGEMENT
2min
Summary Financial
manager
5min
2min
Meeting
evaluation
Project
planner
5.2 Project meeting minutes
Project team: Core project team Date:3/29/2018 Time: 3.16Pm Place: Saudi
Arabia:
Members present: Financial manager, project manager, project planner and contractor
Decisions made: The project manager decided to avoid spending of money on
unnecessary resources as well as tracking the budget that is used on a weekly basis.
Issues log:
Resolved issues: Budget related issues are resolved
New issues: Schedule slippage occurs
Action item Person responsible: Project manager Completion date:
(3/29/18)
5.3 Project issues log
Open Issues
Name Data opened Originator Potential impact Progress