MGT502 Business Communication: Discussion Forum Post 1

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MGT502 Business Communication
Discussion forum: Exemplary business communication - Post 1
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Post 1: Analyze the characteristics of exemplary business communication
A specific type of business communication
The internal communication is the very specific type of communication which is helpful to
the growth of the organisation and this is also helpful to make the interaction with each other
in an eventual manner. Effective communication is useful to enhance the satisfaction of the
job and help reduce the labour turnover properly. The internal communication has the types
such as downward and upward communication (Mizrahi, 2015). The upward is the type of
communication which is the process of interaction with the employees from the management.
This includes the exchange information, feedback, express enthusiasm, offcorrectly offering
ideas and job satisfaction
n the other hand, thenward communication is based on the flow of information which process
from the top to bottom superiority of the business. This includes some elements like morale,
booster, obtain feedback and encouragement and much more. The horizontal communication
happens ween the employees and more than two groups of the individual who worworks the
same level of the company. For an mple, build the goodwill, accomplishment, proproblem-
solvingd teamwork improvement etc.
Characteristics of specific business communication
Characteristics of theiness communication incincludeme characteristics like concise, clear,
focusing, emotional control, understanding and awareness in the proper way. Above all this,
the focusing is the main characteristics in the organisation which helpful for the employees to
make handling the multiple tasks at the same time (Zhu, 2016). This is helpful to focus
towards the tasks of the company and attentive towards the channel of the communication in
theanfective way.
Specific example
A manager on the large scale handle the various tasks of the company at ate same time which
link with the globalisation concept, orientation program, handling new clients for the
employees. The manager forgets the meeting with the new customers due to orithe entation
program. The is why the organisation faces the loss due to lacthe k of multitasking skill in the
manager.
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References:
 Mizrahi, J. (2015). Writing for the workplace : Business communication for
professionals Zhu, X. (2016). Communication in business practice : Its central role in supply chain
management
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