MGT502 Business Communication: Argument on Poor Communication Outcomes

This essay examines the detrimental effects of poor communication on organizational outcomes, arguing that effective communication skills are crucial for business leaders and managers. Drawing from various articles, the essay highlights the importance of proficiency and compassion in communication, understanding employee needs, and adapting to diverse cultures. It emphasizes that managers and leaders significantly influence an organization's communication effectiveness, and monitoring communication responses is essential. The essay concludes that proficient communication is necessary to steer an organization toward success, with workforce performance heavily reliant on the communication methods established by leaders.

Running Head: BUSINESS COMMUNICATION
BUSINESS COMMUNICATION

2BUSINESS COMMUNICATION
Introduction
From the different article sources that discussed the effects of bad communication
resulting in poor organizational outcomes within Assessment 1A an argument can be made
that if business leaders and managers have poor communication skills the performance
efficiency of the whole organization is heavily impacted.
Main body
From the article of Evans, Suklun & Nunn (2017) it can be inferred that managers and
leader need to be proficient and compassionate enough while communicating in an
organizational workplace. For accurately predicting the internal and external changes within
an organization the managers need to understand the employees and staffs that are working
within the organization. Kelvin-Iloafu (2016) identified that by addressing the gaps that are
associated with the need sand job satisfaction of the workforce an efficient performance can
be maintained. Odine (2015) mentioned communication from the manager’s end is effective
when the individual can interact with diverse culture and make efficient and moral decision.
According to the article by Agarawal (2012), organization’s communication effectiveness is
channeled by managers and leaders and are established after successful feedback from the
recipients. This makes the communication complete and therefore the leaders and managers
are required to monitor all the communication response. It was further argued by Neill
(2018), leaders can implement a poor communication by following autocratic way in order to
eliminate the resistance among its employees.
Conclusion
The paper highlighted about poor communication leading to poor organizational
outcome and argued that manager and leaders are expected to be proficient in every mode of
communication to drive an organization towards success. The workforce are heavily
influenced the way managers and leaders establish communication methods in an
organization.

3BUSINESS COMMUNICATION
References
Agarawal, A. (2012). Lack of Communication a Stumbling Block to the Development of an
Organisation. International Journal of Social Science & Interdisciplinary Research,
1(10), 121-130.
Evans, A., Suklun, H., & Nunn, S. (2017). Workplace diversity and intercultural
communication: A phenomenological study. Cognent Business and Management,
4(1).
Kelvin-Iloafu, L. E. (2016). The Role of Effective Communication in Strategic Management
of Organizations. International Journal of Humanities and Social Science, 6(12), 93-
99.
Neill, M. S. (2018). Change Management Communication: Barriers, Strategies & Messaging.
The Public Relations Journal, 12(1), 1-26.
Odine, M. (2015). Communication Problems in Management. Journal of Emerging Issues in
Economics, Finance and Banking, 4(02), 1615-1630.