Analysis of Business Communication: MGT502 Discussion Forum Posts

This assignment analyzes a discussion forum on business communication, focusing on three key posts. The first post examines the characteristics of effective business communication, including conciseness, consideration, and proactive participation. The second post offers a critique, identifying missing components like economic models and negotiation skills. The third post summarizes learning, emphasizing the importance of communication in improving employee management, encouraging innovation, and building strong relationships. The assignment highlights practical examples and the impact of effective communication on organizational success, referencing relevant academic sources. The analysis provides a comprehensive overview of business communication principles and their application in a workplace setting, emphasizing the importance of clear, concise, and considerate communication strategies for achieving business goals and fostering a positive work environment. The assignment also highlights the significance of negotiation, technical expertise and building strong relationships for effective communication in the workplace. The analysis also explains the importance of external business communication in maintaining professionalism and supporting business growth.

Running Head Management 0
Business Communication

Management 1
Contents
Post 1: Exemplary business communication characteristics...........................................................1
Post 2: Critique................................................................................................................................2
Post 3: Summaries learning.............................................................................................................3
Reference.........................................................................................................................................5

Management 2
Post 1: Exemplary business communication characteristics
Effective communication is essential for business which can be verbal, digital, analog and
written. In business, effective communication helps in achieving the goals and objectives as it
requires in all the business function to contact with each other in formal and informal way. It
helps in establishing relationship, influencing negotiation, to deliver the presentation and solving
problems. The characteristics of business communication are discussed below:
Conciseness
At the workplace, time is considered as the essential element. In business, it is considered as
wordiness in which communication is done with less possible words and in an effective way to
make the receiver understand the message. It is essential for effective communication as it helps
in saving both time and cost. Reports are required to be concise which includes the essential
message for the audience (Mishra, et al., 2014). Concise report and messages are more appealing
and comprehensible for the audiences.
Consideration
Business communication requires taking audience into consideration. It requires considering the
background and receiver’s view point while delivering the message. It requires maintaining the
self-respect for audience and including the words for conveying the message completely and
tailoring of message is required in the effective business communication. Concrete words are
required for built-in business and exact terminologies are required for communication (Ruben
and Gigliotti, 2017).
Staying focus
External business communication is considered as effective at the workplace for paying attention
as per the business requirements. Business communication is essential aspect for obtaining the
leadership and management at the workplace. Effective communication helps the business in
delegating and learning it more conveniently (Walumbwa,et al., 2011).
Proactive participation

Management 3
Business communication requires the participation for seeking out the opportunities for
developing the skills. In order to support the management, communication is required for
speeding up the process and it is required for improving the understanding.
Post 2: Critique
The post is comprehensive as it includes the information about the future of the organization. In
executing the project, management plays a crucial role for managing the activities. In order to
select the project, the various ways are available. In the post by Nupur Kushalkumar Barot, the
components which are missing includes the economic and the cost-benefit model.
Feedback
It is analyzed that in management of project, the competencies and selection of project methods
requires the cost-benefit and economic model. In order to measure the benefits, it is analyzed that
the cost-benefit ratio is the simple method. It helps in communicating in an effective manner for
delivering the potential value in the project. It measures the investing cost which requires the
project and price of return at the time of completing the project. In case of economic model, it is
considered as the economic value-added which helps in describing and measuring the invested
value and generating profits (Husain, 2013).
Characteristics
The components which are missing in the post are the negotiation and team building skills, and
expertise in technical.
Effective negotiation skills
In the project, the effective negotiation skills are required for managing the project in an
effective manner. In order to resolve the conflicts, manager is required to negotiate in abilities
for settling the issues and maintaining the harmony.
Expert

Management 4
In the program of project management, the technical information is necessary for understanding
the problems as per the aspect of technician. It helps in making more initiatives for making the
decision (Chou, 2012).
Example
In business, the effective conversation helps in making the process and procedure easy and
creating the value of the project. In business, symbolic communication will be effective for
making the effective decisions in order to contribute in sharing knowledge, opinions and
meetings.
Post 3: Summaries learning
In business, effective communication is required for making the effective business environment.
In the business world, the process are required to be included for contributing to the success of
the organization. External business communication helps the business in maintaining
professionalism to support the business. it helps in accelerating the productivity, motivating
employees and managing for communicating ideas and opinions.
Improving employee management
External business communication helps the business in instructing and informing employees
about the objectives, tasks and expectations for improving the performances. It helps the
business in minimizing the risks and reducing the confusion in employees for improving the
performance and productivity (Carroll, 2013).
Encouraging innovation
At the workplace, business communication helps in increasing the level of innovation and
creativity for bringing the changes and advancement in the business. it is considered as the
essential element for the success of the organization in order to make the employee valuable base
on the ideas and opinions. With the help of external business communication, employees feels
more confident in sharing the ideas and opinions (Cornelissen, 2018).
Strong relationship

Management 5
In organization, the relation between employees and management is required to be strong and
which can be done with the help of effective external business communication. It helps in
building the relationship with the clients and suppliers for strengthening the growth of the
business. It helps in interacting with the customers in a way for generating the interest which
helps in improving sales, loyalty and retention (Goutam, 2013).
Example
In order to apply the practical knowledge in organization requires to make the employees work
more effectively. With the help of communicating effectively, the business can achieve the
success by respecting each other and creating bond, confidence and trusting. it helps in
increasing the productivity of the team and generating the positive and enjoyable work
environment. It helps in producing the new inventions as well as bringing the innovative
capabilities for the organization.

Management 6
Reference
Carroll, C. E. (2013). The handbook of communication and corporate reputation (pp. 1-10). C.
E. Carroll (Ed.). Malden, MA: Wiley-Blackwell.
Chou, S. Y. (2012). Millennials in the Workplace: A conceptual analysis of millennials'
leadership and followership styles. International Journal of Human Resource
Studies, 2(2).
Cornelissen, J. P. (2018). Corporate communication. The International Encyclopedia of
Communication.
Goutam, A. (2013). Effective communication at workplace. Irc’s international journal of
multidisciplinary research in social & management sciences.
Husain, Z. (2013). Effective communication brings successful organizational change. The
Business & Management Review, 3(2), 43.
Mishra, K., Boynton, L., & Mishra, A. (2014). Driving employee engagement: The expanded
role of internal communications. International Journal of Business
Communication, 51(2), 183-202.
Ruben, B. D., & Gigliotti, R. A. (2017). Communication: Sine qua non of organizational
leadership theory and practice. International Journal of Business Communication, 54(1),
12-30.
Walumbwa, F. O., Cropanzano, R., & Goldman, B. M. (2011). How leader–member exchange
influences effective work behaviors: Social exchange and internal–external efficacy
perspectives. Personnel Psychology, 64(3), 739-770.