Report: Computer Skills, Microsoft, and Business Productivity

This report explores the fundamental computer skills necessary for today's business environment, emphasizing the use of Microsoft Office applications to enhance productivity. It details the benefits of integrating computer skills into business operations, particularly for a taxi company, by improving record-keeping, customer service, and operational efficiency. The report also highlights three crucial technological advancements—predictive analysis, on-demand access to products and services, and advanced security measures—that businesses must adopt to remain competitive. It underscores the importance of updating hardware and software, implementing VPNs, and utilizing cloud computing to protect data and streamline processes. The report concludes by reiterating the significance of these elements in fostering business growth, improving service quality, and achieving long-term success. This document, contributed by a student, is available on Desklib, which provides AI-based study tools.

Introduction to Computer
Skills

Table of Contents
INTRODUCTION...........................................................................................................................3
2. Current monthly figures of taxi drivers.......................................................................................3
3. Explaining the way Microsoft can assist in increasing productivity for organisation.................7
4. The three technological advancements that business must aware of to ensure that it does not
get left behind..................................................................................................................................8
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................10

INTRODUCTION
A very basic knowledge about hardware and software is required in learning computer
skills. It consists of some output, input devices, operating systems, etc. It is very helpful for a
person to increase it knowledge and skills in technology by learning about computer (Morales,
and Nogales, 2015). Also, it is beneficial for organisation to increase its efficiency in operations
by implementing technology. In present era, the innovation of technology has transformed entire
way of doing business. It has because of increase in services and facilities provided by computer.
A taxi company can be benefited by computer skills as it will help drivers in keeping records of
daily operations. Besides this, it will help them to deliver service in effective and systematic
manner. Along with this, they can maintain records of customers and routes. This will be
beneficial for them in increasing their productivity (van Dijk and van Deursen, 2014). By this, it
will be easy in improving services by identifying gap. However, it will also help taxi company to
maintain records of driver and their wages. For this, there are many computer applications that
can be used. Using application will help managers in developing products and improving
services. Microsoft is known for developing computer software and application. They are
effectively using it for getting better results.
The purpose of the report is to identify the way Microsoft can assist organisation in
increasing the productivity and improving management system in an enterprise (Vigdor, Ladd
and Martinez, 2014).
2. Current monthly figures of taxi drivers

Illustration 1: Data view

Illustration 2: Formula view

January
February
March
April
May
June
July
August
September
October
November
December
0
200
400
600
800
1000
1200
1400
1600
925
1262.5
1187.5 1200
1125 1150
1250
1375
1137.5
1037.5
1350 1387.5
total monthly fees earned by the taxi company
Monthly fees paid to
Taxi company 25%

3. Explaining the way Microsoft can assist in increasing productivity for
organisation
Microsoft Office consists of various applications that help business in maintaining their
data and information. Office provides software that can be used in improving website structure.
Through this, individual can access information. Share point application is used in this. It
contains extranet that connect various internet (Greiff, Martin and Spinath, 2014). By this,
organisation can manage people as well as work activities sitting at any place. Manager can share
useful information with employee instantly. This will help in updating about activities and
procedures. Microsoft Office can be used by marketing manager in keeping track of promotional
activities. Also, they can develop new products. The website design can be changed that will
help in increasing traffic. With this, sales and profits can be increased. Along with this,
application can help in storing useful documents. Employee can store them in specific format.
MS office includes power point, excel, word etc. that can be used for various activities. It will be
easy in exchanging and communicating information with employees (Hostetler and Deeter,
2017).
Apart from this, manager can make changes in existing systems or application. Then
training can be given to employee regarding this. It will be useful in inserting all activities that
has been performed by employees every day. This makes it easy to get data in specific format.
Also, with the help of chart and graphs, it is easy to understand strategies developed by manager.
If data is recorded properly of all drivers, then manager can measure performance of drivers. By
this, driver who has not performed well, then training can be provided to him. Also, rewards can
be given to those who have performed well. This will motivate others to put more efforts in
achieving their targets. By this, overall business performance will enhance.
Manager of taxi company can implement MS Office to increase business efficiency. It
can store information monthly in spreadsheet so that each month profit can be calculated. This
will help in developing strategies for the future (Topalli and Cagiltay, 2018). Moreover, files and
data can be stored in systematic manner. It will also create a smooth flow of data and information
in overall organisation. By keeping records of driver, daily activities can be tracked along with
customer data and route. By this, wages or salary of driver can be estimated. Hence, incentives or
bonus can be given to them.

4. The three technological advancements that business must aware of to
ensure that it does not get left behind.
In present era, many technological advancements are happening. Therefore, business
should be aware of these advancements as it helps them in improving operations and achieving
goals and objectives. By this way, they can maintain and store data and information of
customers. Besides this, implementing technology help business in providing growth
opportunities and gaining competitive advantage in the market. The three technological
advancement are as follows:-
Predictive analysis- It is important for business to predict its sales so that strategies can be
developed (Taylor Fritsch and Liederbach, 2014). This helps business to identify gap and weak
areas so that it can be improved. By predicting profits, it is easy to identify growth of business.
On demand access to products and service- In this, the service and products are provided to
customers on demand. It means when people need a particular service they can get it. It is the
most common advancement in business. Services and products can be accessed 24/7 by people.
With this it is easy to increase satisfaction level of customers. Moreover, by taking feedback
quality of service can be improved (Hughes and Lavery, 2015).
Advance security measures: - It is very important for business to protect its customer data and
information. For this, they can use different security measures that will help in protecting their
website. This will be beneficial in maintaining and preventing data. Furthermore, it reduces risk
of getting unauthorised access to people. For this, cloud computing and Virtual Private Network
(VPN), can be used to protect network within business
Hardware
Updated systems- Business can update their systems by installing software, anti-virus, etc. This
will be helpful in increasing efficiency of business operations (García-Peñalvo, 2016). Also, the
chances of getting system failure will be reduced.
Router- This component is used in reducing traffic. It helps in effective transfer of data and
information. Also, it provides safe and secure transmission of data to right destination. By
restricting unnecessary traffic it helps in effective transfer of data.
Software

Virtual Private Network (VPN) - It is used for providing access to only authorised people. This
restricts other people to access the network. It is known as public network that restricts
unnecessary traffic (Dell, Newton and Petroff, 2016). Moreover, VPN creates a safe network
connection. It is very popular software that is used by business.
Cloud computing- Cloud service providers provide a platform for storing of sensitive data and
information. It is used by business for storing data on remote servers rather than local server.
This reduces cost of business as all resources are managed by other party and no separate
infrastructure is required for this.
Therefore, by implementing this, business can improve its efficiency. It will help in
integrating functions and activities in proper way so that goals and objectives can be achieved
with minimum utilisation of resources (Rice and et..al 2015). Furthermore, business can protect
its data and access can be given to only authorised people. This will help in prevention of data.
Also, business can survive for long run by improving its service quality.
CONCLUSION
From this report, it is concluded that Microsoft Office consists of various applications
that are used by companies. Business should be aware of these advancements as it helps them in
improving operations and achieving goals and objectives. By this, they can maintain and store
data and information of customers. Microsoft Office consists of various applications that help
business in maintaining their data and information. It is very helpful for a person to increase his/
her knowledge and skills in technology by learning about computer. Also, it is beneficial for
organisation to increase its efficiency in operations by implementing technology. Manager in the
taxi company can implement MS office to increase business efficiency. This will motivate others
to put more efforts in achieving their targets. By this, overall business performance will enhance.
It can store information monthly in spreadsheet so that each month profit can be calculated.
Moreover, it will help in developing strategies for the future.

REFERENCES
Books and Journals:
Dell, A.G., Newton, D.A. and Petroff, J.G., 2016. Assistive technology in the classroom:
Enhancing the school experiences of students with disabilities. Pearson.
García-Peñalvo, F.J., 2016, September. A brief introduction to TACCLE 3—coding European
project. In Computers in Education (SIIE), 2016 International Symposium on (pp. 1-4).
IEEE.
Greiff, S., Martin, R. and Spinath, B., 2014. Introduction to the special section on computer-
based assessment of cross-curricular skills and processes. Journal of Educational
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Hostetler, K.M. and Deeter, L.M., 2017. Faculty Perceptions of Student Computer Skills at a 2-
year Agricultural School 1. NACTA Journal.61(3). pp.189-192.
Hughes, W. and Lavery, J., 2015. Critical Thinking: An Introduction to the Basic Skills-
Canadian Seventh Edition. Broadview Press.
Morales, L.D.G. and Nogales, O.I.G., 2015, December. Online simulator of computer skills for
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Rice, L.M. and et.al., 2015. Computer-assisted face processing instruction improves emotion
recognition, mentalizing, and social skills in students with ASD. Journal of autism and
developmental disorders.45(7). pp.2176-2186.
Taylor, R.W., Fritsch, E.J. and Liederbach, J., 2014. Digital crime and digital terrorism.
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Topalli, D. and Cagiltay, N.E., 2018. Improving programming skills in engineering education
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Tuomi, P., and et.al., 2018. Coding skills as a success factor for a society. Education and
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van Dijk, J.A. and van Deursen, A.J., 2014. Introduction. In Digital Skills (pp. 1-19). Palgrave
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Vigdor, J.L., Ladd, H.F. and Martinez, E., 2014. Scaling the digital divide: Home computer
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