ICT Report: Microsoft Office in Retail and Recent Technologies

This report provides an overview of the use of Microsoft Office within a retail company, specifically Suma Wholefoods, highlighting its role in various business functions such as documentation, inventory management, and data analysis. It details how Microsoft Word, Excel, and Access are utilized for tasks like report writing, order management, and database administration. Furthermore, the report explores the integration of recent technologies in the retail sector, including Augmented Reality (AR), social media, robotics, and cognitive computing, to enhance customer experience and improve operational efficiency. It discusses the benefits and challenges associated with adopting these technologies, emphasizing the importance of adapting to customer behavior and leveraging technology for competitive advantage. The report concludes by stressing the significance of embracing technological advancements to boost a company's profitability and market reputation.