Swinburne University: INF60010 Mindy Hair System Analysis Report

This report provides a comprehensive system analysis and design for Mindy Hair, a business offering hair services and products. The analysis begins with an executive summary, introduction, and business background, detailing the company's processes, challenges, and opportunities. The report identifies key issues such as the lack of an online catalog and manual appointment booking, and proposes solutions like customer information services and social media integration. It outlines the project scope by defining functional and non-functional requirements, including login, registration, appointment setup, and payroll processes. The documentation includes a logical and physical data dictionary, key processes, and lower-level processes such as customer payment. Appendices provide an event table, data flow diagrams (DFD fragments, context diagram, DFD Level 0, DFD Level 1), and an ERD. The report concludes with a bibliography and references, offering a detailed framework for improving Mindy Hair's information system.