MIS 201 Presentation: Analyzing Apple, Vail, Walmart, and Zappos

This presentation provides an analysis of four case studies: Apple, Vail Ski Resorts, Walmart, and Zappos, prepared for the MIS 201 course. Apple's success is attributed to understanding customer needs and delivering customer-centric products. Vail Ski Resorts benefits from using information systems for data management and decision-making. Walmart leverages IT and IS, particularly RFID, for efficient inventory management. Zappos focuses on customer satisfaction and aims to improve sales through supply chain management after merging with Amazon. The analysis highlights how strategic use of technology and customer-centric approaches drive business success in these organizations.

Management of Information System

Management of Information System

Presentation Outline
 The aim of this presentation is to
discuss and analyse four case studies.
The presentation outline is as follows-
 Case Study 1: Apple Merging Technology, Business, and
Entertainment
 Case Study 2: Vail Ski Resorts Goes High-Tech for High
Touch
 Case Study 3 : Walmart
 Case Study 4: Zappos

Case Study 1: Apple Merging
Technology, Business, and
Entertainment
 Apple could set up a successful business
by identifying and understanding the
customers need
 Apple mainly focuses on delivery of
customer centric products, that
increases customers’ satisfaction
 With the development of the needed
accessories, Apple has been able to gain
larger profits and revenues in the market

Case Study 2: Vail Ski Resorts Goes
High-Tech for High Touch
 With the use of different types of
information systems, such as
management information system,
decision support system and others,
Vail could gain higher business benefits
 This is because effective data
management ensures better decision
making and improves the operations of
the organization.

Case Study 3 : Walmart
 With the efficient use of IT and IS,
Walmart could become one of the world’s
largest retailers.
 The use of RFID in inventory management
helps in easier tracking of inventory
goods thus increasing operational
efficiency.
 The strategic use of high-tech IT has been
one of main reasons behind the success
of Walmart.

Case Study 4: Zappos
 From its inception, Zappos has always
focused on customers’ satisfaction in
order to ensure steady business growth
 With its merger with Amazon, Zappos
has an opportunity to make use of its
well developed supply chain
management in order to improve and
increase sales and customers’
satisfaction.