Torrens University - PROJ6016: MIS Project at First National Bank

This project presents a comprehensive business case for an MIS project at First National Bank, addressing issues like improper management, estimation, limited resources, and stakeholder management. The project aims to utilize PPM and portfolio management principles to resolve these problems, improve project outcomes, and ensure the bank's information system division launch is successful. It includes a detailed project plan, budget, risk assessment, work breakdown structure, and communication plan. The project's success hinges on achieving specific, measurable, achievable, relevant, and timely objectives, with a completion target of June 3, 2019. The student's role involves bridging project management theories with practical application to resolve the bank's challenges and meet the project's objectives within the allocated timeframe and budget. The assignment also provides a detailed breakdown of project deliverables, success criteria, resources, and key performance indicators, showcasing the student's understanding of project management principles and their practical application in a real-world scenario. This assignment demonstrates the application of project and portfolio management principles to address the challenges faced by First National Bank. The project includes a detailed plan, budget, risk assessment, and success criteria to ensure a successful outcome.

ASSIGNMENT - 1
ONE – BUSINESS CASE
PROJ 6016 EMPLOYER BASED ROJECT
Name of the Student: SHAIK AZEEM
Student ID: 00211933T
Facilitator: Luke Webster
TORRENS UNIVERSITY AUSTRALIA

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Table of Contents
Project Title.........................................................................................................................4
Project Aim..........................................................................................................................4
Project Background.............................................................................................................4
Project Benefits....................................................................................................................5
Project Objectives................................................................................................................5
Project Scope:......................................................................................................................6
Organizational Context....................................................................................................6
Inclusions of the Project:.................................................................................................7
Exclusions of the Project:................................................................................................7
Project Deliverables.........................................................................................................7
Success criteria................................................................................................................8
Resources.........................................................................................................................8
Linkages...........................................................................................................................9
Key performance indicators:........................................................................................9
Proper research:...........................................................................................................9
Education:....................................................................................................................9
Risk Plan..............................................................................................................................9
Assumptions....................................................................................................................9
Budget:.......................................................................................................................10
Time:..........................................................................................................................10
Constraints.....................................................................................................................10
Scope:........................................................................................................................10
Cost:...........................................................................................................................10
Schedule:....................................................................................................................10

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Work Breakdown Structure...............................................................................................10
Timeframe and Milestone:.............................................................................................12
Communication Plan.........................................................................................................12
Other Plans.........................................................................................................................14
Project Team roles:............................................................................................................14
Executive Sponsor:........................................................................................................14
Project Key Contacts:....................................................................................................15
Project manager.........................................................................................................15
Project planner...........................................................................................................15
Financial manager......................................................................................................15
IT manger...................................................................................................................15
HR manger.................................................................................................................15
Review Process:.................................................................................................................16
High level timeline............................................................................................................16
Bibliography......................................................................................................................23
Appendix 1: Gantt chart template......................................................................................25

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Project Title
The title of the project is MIS Project Management at First National Bank in the state of
Ohio.
Project Aim
The project mainly aims to utilize proper portfolio management as well as project
management principles for resolving the problems like improper management, improper
estimation, limited resources, and improper stakeholder management as well improper funding
of the tasks that are faced by the First National bank, during the project planning phase.
Project Background
The paper generally focuses on the “First National Bank” that is considered as one of the
reputed banks in the state of Ohio. It is found that in the year 1992, the organization engages in
launching the information system division during the planning stage of the project. It is found
that the organization faces different types of conflicts while progressing with the planning stage
of the project that helps in reflecting that the management of the organization are not satisfied
with the milestone schedule of the project (Badewi, 2016). The issues that are faced by the
organization mainly includes improper management, improper estimation, limited resources, and
improper stakeholder management as well improper funding of the tasks. In order to resolve the
issues, it is quite important for the management to adopt principles of portfolio management for
organizing the entire within the budget so that the project can be completed within estimated
time constraints (Conforto et al., 2014). In addition to this, it is found that proper stakeholder
management must be able to give appropriate funding for completing the task on time without
any delay. Moreover, the project also requires proper PPM principles for getting proper results.

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Project Benefits
This different types of project outcomes are mainly elaborated below
 The project will be helpful in launching the information system division properly
 The utilization of PPM principles as well as portfolio management principles are helpful
in resolving the issues that is faced during the planning stage of the project.
 The organization will get satisfied with the project that is mainly undertaken.
Project Objectives
The overarching project objectives are:
 Specific: The project mainly aims to utilize PPM and portfolio management principles for
the first time in order to resolve the problems that the organization “First National Bank”
faces during the planning stage of the project.
 Measurable: The goal can be measured by properly acquiring proper skills of managing and
progressing with the project such that the project work can be finished successfully on time
(Costantino, Di Gravio & Nonino, 2015).
 Achievable: The project management team must be trained for gaining proper skills and
knowledge in PPM as well as portfolio management principles for managing the project.
 Relevant: Proper support as well as assistance must be provided such that the team can be
capable of achieving the project goals effectively.
 Timely: It is found that that the entire project must be completed successfully by 3rd June
2019.

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Project Scope:
Organizational Context
The project is considered to be quite important as the project will be helpful in mitigating
the issue that the organization “First National Bank” faces while launching the information
system division during the planning phase of the project. Moreover, it is found that the project
will further helpful in organizing the project within budget so that the needs as well as demands
of the project will be completed within the estimated budget.
Role play:
It is assumed that with the help of appropriate project management practices, skills and
knowledge the project manager will be able to resolve the issues, bank is facing while launching
the Information system (Kerzner, 2017). The assigned role for this project is to bridging the
theories of project management with its practical application. It is determined that if this bridging
is done successfully then issues facing by the bank will be resolved sooner within the assigned
time and budget. In addition to this, it is found that the issues like improper management,
improper estimation, limited resources, and improper stakeholder management as well improper
funding of the tasks will get resolved with the utilization of program and portfolio management
principles within the project.
Details outcome of the project:
With successful accomplishment of the project the First National Bank would be able to
acquire the skills that a project team must achieve before becoming a part of a project. The
project team members will be able to gain enough knowledge and skills as well regarding project
and portfolio management practices (Svejvig & Andersen, 2015). If PPM is followed, then the

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project manager will make sure that it will meet the project objectives and goals within 2 months
and budget. While launching the information system division, the risks that the company was
initially facing will be completely resolved. The above mentioned are the reasons for which the
company requires to achieve the expected outcome from the project.
Inclusions of the Project:
Project scope is defined as one of the part of project planning that generally help in
planning as well as documenting different list of project goals, deliverables, features, functions
as well as deadlines of the project. The scope of the project for the utilization of PPM principles
and portfolio management principles for resolving the risks and problems that is faced by the
bank are mainly listed below:
 Utilization of PPM principles and portfolio management principles
 Proper management of project budget
 Proper estimation of project time
 Appropriate stakeholder management
Exclusions of the Project:
The out-scope of the project include:
 Training will not be given to the team so that they can be able to work effectively for
managing the work of the project.
 The project suppliers related details including their names, the materials that they supplied
and other additional information are not reflected in this project.

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Project Deliverables
The deliverables of the project are generally elaborated below:
o Proper risk assessment as well as management plan
o Appropriate improved awareness levels
o Proper development of plan for the project
o Proper documentation for the project team members
Success criteria
The success criteria that are mainly related with the work of the project that are generally
elaborated below:
Determining issues: If the issues that are related with the project are determined then it
can be analyzed that the project is on the right track and it will get completed successfully.
Utilization of PPM principles: If proper PPM principles are helpful in resolving the
issues that the bank faces then it generally helps in achieving success of the project.
Achieving project objectives: If the project based objectives are met successfully then
it is considered as one of the important success criteria (Hornstein, 2015).
Project completion on budget: If the project is not completed on budget then it can
cause number of issues and challenges. Thus, if the project gets completed successfully within
the assumed budget then it will be considered as successful.
Resources
The resources that are needed for the project are generally elaborated below:

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Financial resources: It is identified that budget of around $70,000 is needed in order to
complete the project.
Human resources: The human resources who are mainly related with the work of the
project are generally listed below:
Name Role Contact information
<Please Fill> Project manager <Please Fill>
<Please Fill> Project planner <Please Fill>
<Please Fill> Team member <Please Fill>
<Please Fill> IT manger <Please Fill>
<Please Fill> Project sponsor <Please Fill>
<Please Fill> Workers <Please Fill>
<Please Fill> Financial managers <Please Fill>
Linkages
The potential opportunities for this project that are generally linked with the existing
organizational activity are generally elaborated below:
Quality assessment: It is very much important to undertake quality assessment for
making sure that the project utilizes proper quality standards within the project.
Key performance indicators: It is quite necessary to analyze the key performance
indicators of the project for analyzing the project progress quite effectively (Joslin & Muller,
2015).

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Proper research: It is very much necessary to undertake appropriate research on the
various principles of project management for resolving the risks and challenges which is mainly
faced by the organization while conducting the project in the project planning phase.
Education: It is found that proper knowledge as well as skills must be provided to the
team members about the utilization of PMM principles as well as portfolio management
principles (Kerzner & Kerzner 2017).
Risk Plan
Assumptions
The assumptions that are made within the project are generally elaborated below:
Budget: The project manager makes proper assumption such that the entire work of the
project gets completed within the budget of around $70,000.
Contribution of team members: It is assumed that the team members will work
effectively as well as contribute properly within the project for completing the project work.
Constraints
Project constraints are considered as one of the important aspect of the project that cannot
be changed for limiting the nature of the project. The various types of constraints which are
mainly related with the project are mainly reflected below:
Scope: The changes that are required within the schedule of the project can cause scope
creep within the project that further cause obstruction in successfully completing the project
Cost: If the time that is assumed for the progress of the project increases then it generally
can increase the cost of the project quite effectively (Kerzner, 2017).

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Schedule: If the entire project does not get completed on time then it can cause
obstruction in project progress and cause delay within the project and the project manager faces
problems in executing the project on time.
Work Breakdown Structure
The work breakdown structure of the project is generally provided below:
WBS Task Name
0 First National Bank project
1 Initiation phase
1.1 Development of business case
1.2 Undertaking feasibility study
1.3 Establishing project charter
1.4 Appointing team members
1.5 Milestone 1: Completion of initiation phase
2 Planning phase
2.1 Development of project plan
2.2 Development of resource plan
2.3 Financial plan development
2.4 Quality plan development

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2.5 Risk management plan development
2.6 Milestone 2: Completion of project planning phase
3 Execution phase
3.1 Identifying the issues
3.2 Determining the root cause of the issues
3.3 Use of PPM principles
3.4 Utilization of portfolio management principles
3.5 Stakeholder management
3.6 Proper estimation
3.7 Milestone 3: Completion of execution phase
4 Closure phase
4.1 Post project review
4.2 Stakeholder's sign off
4.3 Documentation
4.4 Milestone 4: Completion of project closure phase
Timeframe and Milestone:
Milestone Target date
Milestone 1: Completion of initiation phase Tue 26-03-19