MITS5001 Project Management: Case Study Analysis and Project Charter

This project management case study focuses on a consulting business, SIGMA, that aims to improve its services by implementing a software tool on its intranet site. The project involves developing a software tool to provide project management-related information to clients, reducing internal costs, and increasing profitability. The project's goals include clarifying desired outcomes, reducing costs, and generating business profitability. The scope encompasses developing and integrating the software tool within a specified timeframe and budget, along with security measures. Stakeholders include the CEO, project manager, software developers, code programmers, security analysts, risk analysts, testers, and senior experts. The project milestones cover initiation, planning, requirement gathering, resource collection, design, coding, software development, testing, certification, installation, and training phases. Project constraints involve the intranet site, hardware/software, and customer accessibility. The project assumes that it will meet the deadline, enhance internal capabilities, deliver services, and achieve goals using project management approaches. The provided document is a project charter based on a business case. It identifies key project phases, stakeholders, scope, constraints, and assumptions, using IT project management tools and techniques.

Running head: PROJECT MANAGEMENT
Project management
Name of the Student
Name of the University
Author’s Note

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Project Title
The project title can be defined as “Providing project management related information
through information technology”.
Background of the project
The context of this case project is based on helping various project by providing
project management related information through information technology field [6]. Based on
this context, here the case study depicts that SIGMA is a consulting business company who
involves to help various projects by providing project management related information as
well as tools. The company shares their information through their official website or intranet
site where existing expertise help to the projects for solving them by providing lots of project
management related information [1]. The main purpose of this consulting company is to grow
up the business strategy as well as increase the profitability by cooperating with clients. But
for happening this increment of business, the CEO of this company has decided to implement
such tools on their intranet site by which the clients can be able to access the information [2].
This strategy helps to decrease the internal cost of the organization and also increase the
profitability for the organization.
Goals of the project
The establishment of the project goal within the project management is to clarify the
quantity of the desired outcome from the execution of the project. In that case, the employees
of the organization were liable for achieving the desired outcome of the project. Here, as per
the case study, SIGMA which is mentioned as a consulting business company provides the
project management related information to diverse categorised projects for satisfying the
clients [8]. Within the operational activities, this organization has a particular intranet site

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where the senior expertise can provide their helping hand to the clients by consulting project
scenario and solving them as per their requirements. However, the company wants to develop
such software tool or technique within this intranet site by which they can solve the projects
complexity of the clients [5]. This process helps to reduce the internal cost of the organization
by reducing the internal experts and also generate the business profitability.
Scope of the project
Though the organization is based on the consulting business, therefore they always
want to provide the proper information to the clients by intranet site or official website.
Generally, the organization utilizes their official website for conducting their marketing
issues [7]. On the other hand, the intranet site is used for the information regarding the human
resources which depicts that the internal experts have given their efforts in order to solve the
complexity of diverse projects. Moreover, this firm also utilizes the enterprise based project
management system for tracking all of the projects by focusing the project goal as well as
scope or time or cost etc. And now, the CEO of this company has decided to implement such
tools on their intranet site by which the clients can be able to access the information. All of
these operations make complexity within the organization which may reflect on the
organizational strategy.
The scope of the project is to develop the software tool which requires to integrate
with the intranet site for making easy access for the clients. The development of the software
tool and also integration with the intranet site should be within the time frame and also within
the assigned cost [3]. Moreover, there needs to develop some security practices within the
intranet site so that any outside person are not able to enter into the site.

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Project stakeholders
For conducting this project, the following stakeholders’ efforts are needed. The
stakeholders are such as:
CEO of company – CEO of the company is considered as the head of the company. The
decision of all of sectors are taken by CEO. He gives proper instruction to the project
manager for accomplishing the projects. Here, as per the case study, the same task is done by
CEO of this company about the implementation of tool of intranet site.
Project manager – The project manager or project supervisor is accountable to lead the
project of software implementation of the intranet site under his supervision.
Software developer – The software developer is accountable for developing the software tool
for the intranet site for accessing the information by the customers easily.
Code programmer – To develop the software tool, it requires to execute the programming
code and for that the code programmer gives the effort for running the programming code.
Security analyst – Within the intranet site, it requires to develop the security practices for
security purpose and in that case, the security analyst helps to provide his effort for
implementing the security practices.
Risk analyst – The risk analyst are liable for analysing the risks during executing of the
software tool.
Tester – The tester can test the overall process of the software during the running time.
Senior experts – The senior experts can handle the clients of the organization by solving
various project complexity [4]. To overcome the complexity, they provide the appropriate
information related to project management.

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Project milestone
Milestone Duration Starting date Ending date
Initiation phase 6 days 10-04-2020 15-04-2020
Planning phase 12 days 16-04-2020 27-04-2020
Requirement phase 10 days 28-04-2020 07-05-2020
Collection of
resources
14 days 08-05-2020 21-05-2020
Designing phase 7 days 22-05-2020 28-05-2020
Coding 5 days 29-05-2020 02-06-2020
Software
development phase
4 days 03-06-2020 06-06-2020
Testing 5 days 07-06-2020 11-06-2020
Certification 10 days 12-06-2020 21-06-2020
Installations 15 days 22-06-2020 02-07-2020
Training phase 20 days 03-07-2020 22-07-2020
Project constraints and also assumptions
Usually, the project constraints are measured through scope as well as time and also
cost of the project. The project is limited with the project constraints including scope as well
as time or cost. Here as per the case study, the project constraints are given below:
 Intranet site is considered as most precious asset for the organization.
 It requires to be supervised the projects by the project manager.
 The new development of the software should execute on the current existing hardware
or software.
 The new segment of the intranet site should be accessible for the customers so that
they have not confronted any issues.

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The project assumptions are as follows:
 The project should meet within the assigned time frame.
 The project should buy a software which helps to develop the internal capability of
the organization.
 The project should able to deliver their services to the customers.
 The project should achieve the goals by maintaining the project management
approach.

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References
[1] G.D. Oppong, A.P. Chan, and A. Dansoh, A review of stakeholder management performance
attributes in construction projects. International Journal of Project Management, 35(6),
pp.1037-1051, 2017.
[2] H. Kerzner, Project management: a systems approach to planning, scheduling, and
controlling. John Wiley & Sons, 2017.
[3] H. Kerzner, Project management best practices: Achieving global excellence. John Wiley &
Sons, 2018.
[4] J. Lehtinen, K. Aaltonen, and R. Rajala, Stakeholder management in complex product
systems: Practices and rationales for engagement and disengagement. Industrial marketing
management, 79, pp.58-70, 2019.
[5] J.R. Meredith, S.J. Mantel Jr, and S.M. Shafer, Project management: a managerial approach.
John Wiley & Sons, 2017.
[6] M. Huemann, P. Eskerod, and C. Ringhofer, Rethink!: Project Stakeholder Management.
Project Management Institute, Incorporated, 2016.
[7] M. van Niekerk, and D. Getz, Generic Stakeholder Management Strategies, 2019.
[8] R. Turner, Gower handbook of project management. Routledge, 2016.