This report examines contemporary hotel and tourism issues in Mumbai, focusing on market potential for youngsters and foreigners, the influence of transport and accommodation development, crisis and risk management, and the impact of social media on tourism. It highlights Uber's boat service, improved sanitation, and infrastructure for foreigners, and the city's potential for corporate tourists. The report also discusses the positive and negative impacts of transport development, including environmental concerns and security risks. Furthermore, it explores accommodation trends like keyless check-ins, green practices, voice-activated rooms, and health and wellbeing initiatives. The analysis emphasizes the importance of crisis management strategies and the role of social media in promoting Mumbai's image and enhancing customer satisfaction. The report concludes by highlighting visitor experiences, such as the city's lakes, beaches, and diverse culture.
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