Managing Successful Business Projects: HRM in Multinational Companies

This report analyzes the impact of globalization on HRM practices within multinational corporations, specifically focusing on recruitment, selection, and training. The study aims to identify strategies for improving these processes to meet international standards, using Marks and Spencer as a case study. The project includes a project management plan outlining scope, cost, time, quality, communication, resources, and risk management. The research methodology encompasses both qualitative and quantitative approaches, utilizing exploratory research design and random sampling. Data collection involves primary data collection methods, with thematic data analysis employed to derive meaningful insights and provide recommendations. The report concludes with key findings on employee training costs, recruitment expenses, and employee retention rates, emphasizing the significance of globalization in enhancing HRM practices and overall organizational efficiency.

MANAGING SUCCESSFUL
BUSINESS PROJECT

Table of Contents
Topic- How do multinational companies improve the recruitment, selection and training of their
employees to meet international standards. ....................................................................................1
INTRODUCTION...........................................................................................................................1
P1 Devise the project aims and objectives. .................................................................................1
Research Questions......................................................................................................................2
P2 Produce project management plan. ........................................................................................2
RESEARCH METHODOLOGY................................................................................................3
Research Type..............................................................................................................................3
Research Philosophy....................................................................................................................3
Research Design...........................................................................................................................4
Research Approach......................................................................................................................4
Sampling......................................................................................................................................4
Data Collection............................................................................................................................4
Data Analysis...............................................................................................................................4
DATA ANALYSIS..........................................................................................................................5
Recommendations........................................................................................................................9
CONCLUSION................................................................................................................................9
Reflection...................................................................................................................................10
REFERENCES..............................................................................................................................11

INTRODUCTION
The continuous process which is involving the exchange of ideas which is involving the
process of keeping together all people from different part of nation linked up with one another
communication network will be called to as globalisation. Thus, it can be termed out as
worldwide movement of economic, trade, finance and communication integration (Watts, 2018).
Globalisation is term that led to enhance transportation of raw material and food from one place
to another. This is one of the crucial term that leads to enhance the competition within market.
The report will be covering and including about topic which help into identification of
impact of globalisation on different functions of company like that of marketing and HRM. So
this research will enable researcher to improve their functions like that of training, recruitment or
selection for meeting up international standards.
In addition to this report will also cover the objectives and aim on topic of globalisation
including time, scope, cost, quality and communication which are helping within project
management plan. Then this report will communicate recommendation, reflection and conclusion
to the audience with use of presentation that would be based on data analysis and collection as
well.
Devise the project aims and objectives.
The word globalisation could be defined to as that procedure of integrating or interacting
within people and companies on large level. It can be added that advancement into
communication or transportation will be helping the company into their global level expansion.
So for the increasing globalised interaction exchange of ideas and products or services into world
economy is very much important. Globalised countries have increased the government outlays,
taxes and also bring lower level of corruption in government. Therefore, effective forces of
globalisation have increased the income and economic growth within the developing countries.
The current report is very much important which is based on topic of globalisation and
analysing its impact on the operation activities like that of HRM and marketing. For this aim and
objectives will be framed, data will be collected and then analysed.
Aim-
“To analyse the improvements in HRM practices by MNC's to meet international
standards: A case study on Marks and Spencer”
Objectives
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 To articulate the concept and significance of globalisation.
 To examine the strategies for improving recruitment, selection and training of employees
to meet international standards.
 To provide suggestive measures to improvise the HRM practices in MNCs.
Research Questions
 What is the concept and significance of globalisation?
 What are the strategies for improving recruitment, selection and training of employees to
meet international standards?
 How to provide suggestive measures to improvise the HRM practices in MNCs?
Produce project management plan.
Project management plan defined as document that used to define each phase of project.
This is one of the effective that is inclusive of detailed information relate with technique related
with project. Thus, its defined in below context manner as-
Scope- This is defined as the crucial part that involves of determining and documenting the list
of specific goals, deliverables, features, task and deadline (Portny, S. E., 2017). Thus, main aim
of report is to define the impact of HRM and marketing over the globalization. Hence, main
object is to examine that how to improve the recruitment, selection and training practices to
expand business at the international level.
Cost- Cost is very important part of any research project which is helping to carry out all related
activities in proper manner and under specified budget. So this should be analysed by using the
cost of resources, expenses and broken down into labour and other cost. Thus this will be
estimating overall cost of project management for carrying out the activities in proper manner
effectively.
Time- Time will include the setting out of deadline with the required activities into overall
project (Cleden, 2017). There are various tools that are used for identification of date and time of
each action and then budgeting all activities. so the deliverable and deadlines will be there
helping each of the overall projects can be managed and completed into set time.
Quality- the quality of the research should be maintain so that all the things are properly
managed, controlled and monitored before the final completion of the report. The quality of the
report will give the accuracy in the result so that the reliability of the report can be maintained.
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Communication- the communication regarding the project research should be properly
conducted as to avoid the misunderstanding and conflicts between the working of the research
teams(Egerton and et.al 2018). The proper communication will lead to the conduct of the
efficient research project. All the relevant information should be passed to all the stakeholders
regarding the conduct of research report.
Resources- for the proper conduct of the research report, the number of the resources that will be
require will be the human resource, financial resource, labour, capital etc. with the help of these
resources, the research can be carried out more efficiently and effectively. The formulation of
proper team is very important component.
Risk management- the risk involved in the collection of the in depth knowledge for the
completion of the research project. These risk directly or indirectly effect the feasibility of the
research report. So the management of the risk should be done properly so that effective research
can take place.
This is activities that relates with collecting in-depth information and it mainly affects the
varied project variables and individual feasibility. Therefore, risk management plan must
be framed so that all activities can be carried out effectively.
RESEARCH METHODOLOGY
Research methodologies are the various schemes, steps as well as algorithms which is
used by researcher for the study. Methods which are used by the researcher for the research is
called research methodology. It can be referred as proper way of solving the research problem
and is a science of studying how a research can be done. Procedures through which researcher
describe their work, predict as well as explain phenomena is defined as research methodology. It
includes the following:
Research Type
Research type is of two types of research which can be used by a researcher one is
qualitative and another is quantitative research. Qualitative research is a type of research which
presents non-quantitative types of data and it involves collection, analysing and interpretation of
the data by observing the people say and do (Boyd, 2018). Quantitative research is based on
numeric figures and its aim is to measure quantity and compares with the past records to project
future period. In this research, researcher will choose both quantitative and qualitative type of
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research as it will help the researcher to present the data efficiently and develop proper
understanding of the research.
Research Philosophy
It forms the important part of research, it is the set of ideas or assumptions or thoughts
which keep revolving around gathered data. Research philosophy is of two types such as
positivism and interpretivism. For this research, researcher will use positivism research
philosophy as it is based on opinions and factual knowledge which is gained through
observations that may include even measurements.
Research Design
In simple words research design means the structure of research which is used for
research projects. Research design can be divided in two categories such as exploratory and
conclusive research design (Caillaud, Rose and Goepp, 2016). For this research, researcher will
use exploratory research design as it will help in providing the information which can help
researcher to reach to define the problem and help in conducting research in order to make
proper investigation of the research problem.
Research Approach
It is the set plan which includes the broader assumptions for detailing methods that
involves data collection and interpretation. Research approach is also of two types such as
deductive and inductive. In this research, researcher will use both research approaches as it will
help the researcher to derive the useful conclusion and provide definite results from observations.
Sampling
It is referred as taking a small section of population from large population in gather the
information. There are two sampling methods which researcher can use one is probability and
non-probability sampling. In this research, will use random sampling technique through which
researcher can give every respondent an equal chance of participation. In order collect data
researcher will choose 15 employees as a sample size from M&S.
Data Collection
It is the most important part of research as it forms the basis of interpretation and
conclusions of the research. Data collection methods can be divided in two parts which are
primary data collection and secondary data collection (Wiesche and et.al., 2017). For this
research, researcher which collect data through primary data collection methods as it will help
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the researcher to gather relevant and reliable information for the research. Also, primary source
of data will increase the quality of research and makes the research more authentic.
Data Analysis
Data analysis is the process of analysing the data in order to discover the useful
information to derive specific conclusions from it. It is the process of applying statistical tools
and techniques to describe and evaluate data. It is of two types thematic and statistical analysis.
In this research researcher will use thematic data analysis as it will help the researcher to identify
the patterns of meaningful data to provide definite answers to research questions.
DATA ANALYSIS
Covered in PPT
Recommendations
 M&S has the opportunity to improve its training, selection and recruitment process
further through the process of globalisation.
 Company has the opportunities to improve its process of recruitment which can help in
gaining more and more revenue for the company.
 M&S also has various opportunities for increasing its retention rate by making
improvements in the process of training.
 Company can also minimise the expensed spent on the process of recruitment by using
modern methods of recruitment in order to attract candidates from any corner of world.
 It is also recommended for M&S to further improve their HRM practices which can
prove beneficial for the organisation.
CONCLUSION
It can be concluded from the above report that HRM practices plays an important role for
the organisation as it has helped in improving the process of training, recruitment and selection
in the organisation. Present report also concludes that total average cost which is spent of
training a particular employee is 15,00 Euros and total number of employees which are selected
by the organisation is between 150-200 employees after recruitment process of the organisation.
It can also be concluded from the above report that total percentage of revenue which is spent on
company's recruitment process is 5-10% as it forms the important part for the organisation in
order to attract the potential candidates for the company. Also, due to improvements in training,
selection and recruitment, employee retention rate of the organisation is above 80% which is
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very good percentage for any company. As, these improvements results in employee satisfaction.
Present report also concludes that a company spends above 4% of their budget on employee
compensation and rewards as it forms basic way of keeping the employees happy in the
workplace. Also, it can result in increase in efficiency and productivity of the organisation to
higher levels. Process of globalisation has resulted in improvements in company's recruitment,
selection and training process which can increase the efficiency and profitability of the company.
Reflection
Conducting a present research has been varied important for me as it has helped me in
various ways and helped me to gather knowledge relevant to the topic. While conducting a
research there were various strengths like I was able to complete the research on time, and I was
also able to develop proper aims and objectives of the research which forms the important part of
the research. One of the major strength while conducting a research was developing a
questionnaire which forms the basis of analysing the data for interpretation and conclusion. I,
also learnt various thing from the research like I been able to develop my skills and knowledge
about globalisation and what is its significance for multinational organisations. I also came to
know how improvements in recruitment, selection and training process can increase overall
efficiency of the organisation in long-run. While conducting the research I had certain
weaknesses like I had to face problems in developing a project management plan for the
research. I also had to face challenges in filling up the questionnaire from employees of the
M&S. I struggle a lot to get permission from the manager of company. I also, weaknesses for
setting a proper collaboration with my team mates as some of them were not serious related to
the project which was the challenging task for me to set a proper collaboration with my
colleagues. Besides of these weaknesses, I was able to complete research on time and has
maintained the quality of research.
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REFERENCES
Books and Journals
Boyd, B. K., 2018. Paradigm development in Chinese management research: The role of
research methodology.Asia Pacific Journal of Management. pp.1-23.
Caillaud, E., Rose, B. and Goepp, V., 2016. Research methodology for systems engineering:
some recommendations. IFAC-PapersOnLine. 49(12). pp.1567-1572.
Cleden, D., 2017. Managing project uncertainty. Routledge.
Egerton, T and et.al., 2018. Development of a service delivery intervention and implementation
plan for optimising primary care management of knee osteoarthritis: the partner
project. Osteoarthritis and Cartilage. 26. p.S269.
Portny, S. E., 2017. Project management for dummies. John Wiley & Sons.
Watts, J. R., 2018. Immigration policy and the challenge of globalization: Unions and employers
in unlikely alliance. Cornell University Press.
Wiesche, M and et.al., 2017. Grounded theory methodology in information systems
research. MIS quarterly. 41(3). pp.685-701.
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APPENDIX 1
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Name:
Age:
Gender:
Department:
Q:1. Do you find HRM practices is important for M&S to meet international requirements?
 Yes
 No
 May Be
Q:2. How much money is M&S spending on its HRM practices?
 10-15 Million Euros
 15-20 Million Euros
 20 million and above
Q:3. Average cost spent by M&S on improving training programs per employee?
 1,200 Euros
 1,500 Euros
 above 15,00 Euros.
Q:4. Total number of employees Hired by the M&S after recruitment.
 100-150
 150-200
 Above 200.
Q:5. What percentage of company's revenue is spent on recruitment process by M&S?
 1-5%
 5-10%
 Above 10%
Q:6. What is the employee retention rate of M&S?
 Below 50%
 50-80%
 Above 80%
Q:7. What %age of budget is spend on employee compensation and rewards?
 1-2%
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 2-4
 Above 4%
Q:8. Has the process of selection, recruitment and training process improved through the
process of globalisation?
 Yes
 No
 May be
Q:9. Number of training programs are organised in company per year to meet international
requirements?
 1-2 times
 2-4 times
 Above 4.
Q:10. What is the percentage increase in the revenue due to improvements in recruitment,
selection and training process?
 Less the 5%
 5-10%
 Above 10%
Appendix 2
Project Logbook for the chosen organisation:
Name of the learner: Name of the Supervisor:
Project Title:How do multinational companies
improve the recruitment, selection and training of
their employees to meet International
requirements?
Date:
Update of weekly research/ tasks achieved (Account for
a minimum of six weeks with dates)
 What have you completed?
I have completed entire research on the chosen
topic
 Did you fulfil Task requirements?
Yes
Comments
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