Assessment 2: MNG81001 - Effective Practices for Virtual Teams

This report examines the concept of virtual teams, defined as geographically dispersed individuals collaborating through communication technologies. It highlights essential practices for establishing effective virtual teams, including setting ground rules, ensuring effective information exchange, and establishing consistent meeting schedules. The report emphasizes the importance of clear communication, conflict prevention, and employee training in developing internet etiquette. It suggests solutions such as strict regulations, investing in high-quality communication devices, and encouraging informal communication. The analysis is supported by references to relevant academic sources, providing a comprehensive understanding of virtual team management and communication strategies within a global business context. The report is in response to an assignment brief from MNG81001 Management Communication, focusing on persuasive memo and PowerPoint slides regarding virtual teams.

Management
Communication

What is A Virtual Team?
consists a group of
individuals who are
located at different
geographical locations
and work together with
the help of
communication
technologies (Morgan,
Paucar-Caceres and
Wright 2014)
chief technologies used
include e-mail, FAX,
Voice or video
conferencing services.

Practices for establishing effective virtual team
Practice 1: Establishing
ground rules
Will help the team
leader to maintain
internet etiquette
Will prevent any kinds
of conflicts within the
organization
Will enhance the
productivity as well as
performance of the team

Practices for establishing effective virtual team
Practice 2: Ensuring effective
information exchange
Formal information
exchange within the team
members will enhance the
quality of the product or
service delivered to the
client (Lilian 2014).
Informal communication
within the employees in
order to prevent
misunderstanding and
conflict within the team

practices for establishing effective virtual team
Practice 3: Establishment
of a consistent meeting
schedule
All the team member
located across the world
will be able to present in
the meeting (Hoch and
Kozlowski 2014)
Team members will be
able to prepare their
draft of concerns or
suggestions they wants to
raise in the meeting

Solutions for Achieving the three practices
Strict rules and regulations should be set by team
leaders
Providing training to the employees for developing
internet etiquettes
Investing on high quality virtual communication
devices like video conferencing, emails and FAX (Erez
et al. 2013).
Encouraging the employees for informal
communication through social media platforms
Team leader should notify the team about the exact
date and time of the meeting to be conducted at least
45 hours before the meeting.

Reference List
Erez, M., Lisak, A., Harush, R., Glikson, E., Nouri, R. and Shokef, E., 2013.
Going global: Developing management students' cultural intelligence and
global identity in culturally diverse virtual teams. Academy of Management
Learning & Education, 12(3), pp.330-355.
Gilson, L.L., Maynard, M.T., Jones Young, N.C., Vartiainen, M. and
Hakonen, M., 2015. Virtual teams research: 10 years, 10 themes, and 10
opportunities. Journal of Management, 41(5), pp.1313-1337.
Hoch, J.E. and Kozlowski, S.W., 2014. Leading virtual teams: Hierarchical
leadership, structural supports, and shared team leadership. Journal of
applied psychology, 99(3), p.390.
Lilian, S.C., 2014. Virtual teams: Opportunities and challenges for e-
leaders. Procedia-Social and Behavioral Sciences, 110, pp.1251-1261.
Morgan, L., Paucar-Caceres, A. and Wright, G., 2014. Leading effective
global virtual teams: The consequences of methods of
communication. Systemic Practice and Action Research, 27(6), pp.607-624.