Melbourne Institute - BB313: Mobile Commerce Case Study Report

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This report analyzes mobile commerce (m-commerce) by examining various research papers and studies. It explores the technology acceptance model (TAM) and theory of planned behavior (TPB) in the context of mobile banking adoption, user satisfaction with mobile websites, and the impact of perceived usefulness and ease of use. The report also delves into mobile commerce usage activities, demographic and motivation variables, and the evolution of consumer trust in m-commerce. Furthermore, it discusses the advantages, limitations, and security issues of e-commerce and m-commerce, along with factors affecting mobile application downloads and the role of in-store information. The study covers various aspects of m-commerce including interface design, consumer acceptance, and the impact of personal innovativeness and social influence on continued mobile commerce usage. The report synthesizes findings from multiple sources to provide a comprehensive overview of the current state and future prospects of mobile commerce.
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Aboelmaged, M., & Gebba, T. R. (2013). Mobile banking adoption: an examination of technology
acceptance model and theory of planned behavior. International Journal of Business Research
and Development, 2(1).
https://www.sciencetarget.com/Journal/index.php/IJBRD/article/viewFile/263/60
Ahmad, Z., & Ibrahim, R. (2017). Mobile Commerce (M-Commerce) Interface Design: A Review of
Literature. IOSR Journal Of Computer Engineering, 19(03), 66-70. doi: 10.9790/0661-
1903046670
https://pdfs.semanticscholar.org/5ecc/035eb808230a7b141e8d922c40f5debee702.pdf
Alqahtani, A. S., & Goodwin, R. (2012). E-commerce smartphone application. IJACSA) International
Journal of Advanced Computer Science and Applications, 3(8).
http://thesai.org/Downloads/Volume3No8/Paper_10-E-commerce_Smartphone_Application.pdf
Amin, M., Rezaei, S., & Abolghasemi, M. (2014). User satisfaction with mobile websites: the impact of
perceived usefulness (PU), perceived ease of use (PEOU) and trust. Nankai Business Review
International, 5(3), 258-274.
http://fac.ksu.edu.sa/sites/default/files/amin_rezaei_abolghasemi_2014_nbri.pdf
Chong, A. Y. L. (2013). Mobile commerce usage activities: The roles of demographic and motivation
variables. Technological Forecasting and Social Change, 80(7), 1350-1359.
http://isiarticles.com/bundles/Article/pre/pdf/5111.pdf
Forbes., (2018). Retrieved from https://www.forbes.com/sites/quora/2018/05/25/what-is-the-
difference-between-e-commerce-and-mobile-commerce/
Jeong, B. K., & Yoon, T. E. (2013). An empirical investigation on consumer acceptance of mobile banking
services. Business and Management Research, 2(1), 31.
http://www.sciedu.ca/journal/index.php/bmr/article/download/1744/1474
Lin, J., Wang, B., Wang, N., & Lu, Y. (2014). Understanding the evolution of consumer trust in mobile
commerce: a longitudinal study. Information Technology and Management, 15(1), 37-49.
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Document Page
https://www.researchgate.net/profile/Jiabao_Lin/publication/
262221219_Understanding_the_evolution_of_consumer_trust_in_mobile_commerce_A_longitudinal_s
tudy/links/5742bee608aea45ee84a61f5/Understanding-the-evolution-of-consumer-trust-in-mobile-
commerce-A-longitudinal-study.pdf?origin=publication_detail
Lu, J. (2014). Are personal innovativeness and social influence critical to continue with mobile
commerce?. Internet Research, 24(2), pp.134-159.
https://www.researchgate.net/publication/
259216265_Lu_J_2014_Are_Personal_Innovativeness_and_Social_Influence_Critical_to_Continue_with
_Mobile_Commerce_Internet_Research_242
M-Commerce: Mobile transactions in Australia | ACMA. (2018). Retrieved from
https://www.acma.gov.au/theACMA/engage-blogs/engage-blogs/Research-snapshots/m-Commerce-
Mobile-transactions-in-Australia
Niranjanamurthy, M., Kavyashree, N., Jagannath, S., & Chahar, D. (2013). Analysis of e-commerce and m-
commerce: advantages, limitations and security issues. International Journal of Advanced
Research in Computer and Communication Engineering, 2(6).
https://www.ijarcce.com/upload/2013/june/7-Niranjanamurthy-Analysis%20of%20E-Commerce%20and
%20M-Commerce%20Advantages.pdf
Shaikh, A. A., & Karjaluoto, H. (2015). Mobile banking adoption: A literature review. Telematics and
Informatics, 32(1), 129-142.
http://daneshyari.com/article/preview/464434.pdf
Wang, Y., Aguirre-Urreta, M., & Song, J. (2016). What Affects Mobile Application Downloads? The Role
of In-Store Information.
https://pdfs.semanticscholar.org/a729/2a8743298ffb9f1f1e539f41875d48ed0d41.pdf
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