This assignment, focusing on communication skills for business, details various communication models utilized within business environments. It begins by defining and describing different models, including the linear model, transactional model, interactive model, and direct model. Each model's components and processes are clearly outlined, such as sender, encoding, decoding, message, channel, receiver, and noise. Furthermore, the assignment emphasizes the importance of non-verbal communication and the overall communication system in businesses. The assignment also includes references to support the information presented. The purpose is to provide a comprehensive understanding of how different communication models function and how they contribute to effective business operations and customer interactions. The document also discusses the role of both formal and informal communication in facilitating information flow between managers, employees, and external stakeholders. The ultimate goal is to enhance the effective and clear understanding of messages within and outside the organization.
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