Unit 33: Analyzing Montana Bakery's Business Performance and Growth

This report provides a comprehensive analysis of Montana Bakery, a small business enterprise operating in the United Kingdom. The assignment investigates the bakery's performance, identifying its strengths such as its small-scale operation and focus on quality service, and weaknesses including limited customer reach and potential for profit maximization. The report includes a comparative analysis with Cooplands, highlighting areas of success and areas where Montana Bakery can improve. It proposes changes for improving management and business performance, recommending actions to overcome weaknesses like financial instability and lack of advertising. The report further suggests strategies to strengthen existing performance, such as enhancing customer service and introducing new products. It also assesses existing business objectives and plans, revising them to incorporate the proposed changes and preparing an action plan. Finally, the report examines the impact of change management on business operations, including preparing a business plan to manage the changes and improve overall performance.

Unit 33. Small Business Enterprise

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Contents
Introduction......................................................................................................................................3
Task 1: Investigating the performance of small business enterprise...............................................3
1.1. Identification of the strength and weaknesses.......................................................................3
1.2. Comparative analysis of the business...................................................................................4
Task 2: Proposing the changes for improving management & performance of the business..........5
2.1. Recommendations of appropriate actions for overcoming the weakness of the identified
business........................................................................................................................................6
2.2. Analysing the existing performance and strengthening it.....................................................7
2.3. Recommendations for new areas to expand the selected business.......................................8
Task 3: Business Objectives and plans to incorporate proposed changes.....................................10
3.1. Assessment of existing business objectives and plans........................................................10
3.2. Revision of business plan to incorporate appropriate changes...........................................11
3.3. Preparation of an action plan..............................................................................................13
Task 4: Examine the impact of change management on business operations (ppt)......................14
4.1. Impact of the proposed changes on the business and its personnel....................................14
4.2. Preparation of business plan to manage the changes..........................................................15
References:....................................................................................................................................17
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Introduction
The assignment is based on the small business enterprise and the development of the
opportunities and growth for the busyness that would help the business to rise in a profitable
manner in the market. The business enterprise is a bakery firm that is situated in the United
Kingdom namely the Montana bakery.
The assignment concentrates on the performance of the respected business enterprise that
helps to propagate a bakery business in the market to increase its sales percentage in the recent
years. It further concentrates on the improvement that is made in the management of the
business, which involves the performance of the business to upgrade its status in the
marketplace.
Many improvements are taken into consideration in the following discussion that would
help to strengthen the business of the company to progress with flying colours. Moreover, the
business plan is taken into consideration in the following discussion that would help the business
to develop a more concrete plan to make the possible progress in the bakery business of the
Montana bakery. This would ensure the suitable changes to be adopted by the organisation to
increase its liabilities in the market. Lastly, it demonstrates the impact of the changes that are
taken into consideration by the respected bakery to implement the changes for further progress in
the business.
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Task 1: Investigating the performance of small business enterprise
1.1. Identification of the strength and weaknesses
The organisation namely Montana bakery came into existence in the year 1997 in the
United Kingdom. There are 270n employees working in the bakery and 1.3 million unit products
are produce every year. The director of the organisation is Piero Sccco. The strength that
highlights the small business is that with little investment, the start-up of the organisation could
take place and it accounts for very little loss in the following year. The respected bakery is a
small-scale business enterprise, which started its business with very few employees, and the
maximum salary that was given to the employees was £17500 (Dangelico, 2015).
The main strength of the organisation is that it being a small-scale business enterprise
therefore, the number of turnover of the employees in the firm is very less. Moreover, the
cooperation and coordination among the members are very appreciable that helps to perform first
class quality in the working. The main mission of the organisation lies in the quality service that
it likes to provide to its customers to gain the satisfaction and the loyalty.
Moreover, it aims at making different types of bread such as garlic and pizza bread
which they tend to supply to the shoppers of the food services and the retail shops of the
respected country (Wolf, 2014). On the other hand, the use of modern machines in the baking
process with the application of the new form of tools is another vital strength that upgrades the
performance of the bakery. However, it being a small-scale business enterprise, therefore, it
could attract very limited customers to purchase its products. Therefore, the weakness it centres
is in the making of the maximum profit due to the minimal number of customers (Jeston and
Nelis, 2014).
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..Montana Bakery is a small food business which has been started. It is a shop which is
situated in the heart of London. Though it is very tough job to maintain business on the core
heart of the city because there are lots of competitors which are much ahead of us and very much
popular in the market. The food shop is not really a so called food shop actually it s coffe shop
and a small restaurant where all kinds of coffee and foods are available. The objective of my
business is to satisxfy thre customer by meeting their expectation and providing the best quality
and the quantity of the food to the customer. But on the other hand the company has tpo look
after the internal factors those factors are related to the employee, productr and the service issue
whoch the coampny mau face in the near future.
1.2. Comparative analysis of the or the business
Montana Bakery has encountered a tumble from £1.3-£1.2 in 12 months’ span. A curve
in the net revenue is obvious in 2014-2015 from 0.4% - 48.9%. The organisation is in this
manner expected to create item improvement procedure and to dispatch assortment of items to
address clients' issues. The fall has expanded the awareness of the business administrator to build
up a few procedures and to redesign plants and types of gear. The executive additionally
concentrates on the expertise improvement of representatives. Numerous independent venture
undertakings confront misfortune at specific stages, yet they attempt to defeat the misfortune and
to raise its benefit bar is more noteworthy than different organisations (Wolf, 2014).
Cooplands is the pastry shop undertaking that confronted £18.6 m turnover in the time of
2011 beginning from 1933, while Montana Bakery experienced £19.6m to £21m inside 12
months. Cooplands neglected to offer the adaptability Montana Bakery offers. For a long time,
Montana Bakery is running effectively with no hindrances and still begrudge organisations fear
its prosperity level however 39 stores were shut of Cooplands in the year 2015. Cooplands got
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National Training Award as it gave best preparing and information to its staffs. Montana
concentrated on staff preparing after encountering a twist bend in benefit diagram.
Cooplands moved its IT support to the Practical Networks, and in this manner, the
organisation never thought back. In any case, the utilisation of Sottoriva innovation makes the
organisation's prosperity to the benchmark, and it makes the utilisation of innovation of this
organisation exceptional. Cooplands does not use this.
Deals are expanding all the time in Cooplands, however, Montana Bakery endures the
loss of benefit lately. Net benefit has been diminishing from .4-48% in Montana Bakery however
in Cooplands; the net benefit is expanding.
.performance measurement refers to the analysis of the workforce and their activities in a
concerned case of organization. The components of the problems are regarding the employees in
that case the company should fulfil the demand of the employees and should s,olve the problems
xof rhe employees. On the other hand the company should motivate the employees regarding the
work they are doing ..
Task 2: Proposing the changes for improving management & performance of the business
In a case of small business organisations, like Montana bakery, they have to follow the
work of the service of management which differentiates the strengths as well as the weakness of
that particular organisation. As bakery services are not a vast kind of business industry, it has its
kind of performances and management which might have to be improvised through a specific
route which satisfies the theories of management.
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To improve the management and business performance of Montana bakery, the
organisation has to put a pair of eyes upon the weakness and the strength of the organisation.
Bakery services have their kind of SWOT analysis which has been mentioned. In a case of these
analyses, the business might have to face definite challenges and how the problems would
overcome through the process of improvisation. For make sure that every business organisation
has got its management which should have to buy some business objectives or plans to execute
them on the field of competition. Thus, the improvisation of management and business
performances go on.
2.1. Recommendations of appropriate actions for overcoming the weakness of the identified
business
There are some specific justifications or points for the appropriation to overcome the
weakness of the business of Montana Bakery. The points are given and explained below of the
text.
 It is very important to find out the perfect monitor support to run the organisation. It may
happen to the organisation that it is expanded or it is not. But the financial stability of
every organisation is a must object. The financial performance of a business organisation
like Montana bakery may be not much enlarged, but it is enough to run the business of
bakery.
 Advertisements of the product help to differentiate the product from the competition to
other products. As it is known that advertising is an object or linked to the mass media,
the services of the industry are needed too much. Advertising is supposed to enhance the
market of the business so it might be told that the advertising is relevant to the promotion
and the promotion makes a huge stability for the organisation. When people come to
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know about the organisation by the advertisements, they would try once for the new
product and then it is the quality of the product, but advertising has made its work by
enhancing the business of the organisation.
 To serve the best quality of a product is also an improvisation by the mean of
management and competition. If the customers are served perfect quality materials or
products or services, they would starve for the products again.
 When the business of the organisation comes to a saturation period, it is very hard to
lubricate the flow of cash however it has such types which are not explained here. The
customer service is one of the primary key factors for any business. This is how the
improvisation can be explained in a manner.
 A company has lots o problem and for that proper solution is required. Many times the
company
2.2. Analysing the existing performance and strengthening it
 The factors of Montana bakery which are termed as the strength of the organisation
should be reaching at the highest of it. As it has the strength of services towards the
customers, the organisation should have to work on it with much more observations. The
organisation is needed to rescue every choice containing the services of the organisation.
 The organisation must make the introduction with the customers with their new
improvised products, these type of service helps the organisation to improve its
performances. Every ordinary bakery has its kind of services or products, but for the
improvisation in performance by the mean of competition, Montana bakery may serve
their customers some different products which will attract them to buy the product, and
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for the new customers, they would come to know the organization by holding the string
of new product.
 Promotion and advertisements should have to get more attention because by this way
only an organisation can stand in the competition of business. Many more advertising
campaigns and promotional activities would make the organisation come in front of many
other customers. As the process of promotion is towards the mass, it works as a media
tool for the business and industry as well.
 It is hard to make, but small business organisation also must maintain the preference of
customers so that the idea of the product can be gained by the management and they
would make something serious which would attract the customers to come to taste the
product.
 The presentation is a must type of factor. How the organisation presents, their products
are very important as it helps to enhance the business as well as it can make a downfall to
the business as well. So, in a case of Montana bakery, they need to improvise some
facilities upon presenting the products they hold. These all objectives satisfy the factors
which can make a difference among the organisation.
 The company has to look after the demand and the problem of the employee and
sometimes the company should ease the pressure of the employee for giving them the
confidence and the motivation that the company is always with the employee…
2.3. Recommendations for new areas to expand the selected business
 As Montana bakery holds the business of bakery at their organisation, they may apply
some new strategies which would help their business as well. The introduction of a new
type of cake at the time of Christmas may enhance the business of the organisation. As
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the customers, would come to know about various options in front of them, they choose
the responsible one so that in the time of Christmas, an introduction of a new cake at
every year emphasises the recognition of the organisation.
 The development of niche marketing also be recommended, and it is needed for
satisfying the targets of the business as well as industry. Niche market helps in very basic
factors of the organisation that it helps to decrease the investment cost by selecting a
specified target audience and it is much helpful that it can hold its reputation by the
process of the cash cow.
 The production procedure of the organisation can be improvised by the way which
initiates the control in the market.
. The coffe shop is popular among the teenagers and the office workers who use to come to the
coffe shop after trhe office and during the tine of recess in the office. on thr eother hand the
company should lok aftetr the quality and the quantity of the food what they are providing to the
customer. The responsibility and the liability of the owner is to look after the business to provid e
the best performance in the behalf of the company and also to make new strategies to susutain or
attract the customer ...
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...
Task 3: Business Objectives and plans to incorporate proposed changes
3.1. Assessment of existing business objectives and plans
Key-Performance Indicators assesses the hierarchical execution level by the method for
store network and extensions (Hayes, 2014. P.45). Bundling cost has been diminished 18% in
this organisation. The loss of benefit that the organisation endured in 2015 demonstrates that the
organisation needs preparing for staffs and the organisation needs item improvement.
The organisation is remaining in UK's opposition advertise for a quarter century the
adversaries still dread the organisation. This shows the execution level of Montana bread
kitchen. Meeting the objective of Asset Management is one of KPI for pastry kitchen industry.
The organisation has met the objectives of item cost effectively.
The organisation has effectively dispatched the requests of UK customers and retails.
M&S and different retails are to be sure content with the request conveyance of Montana Bakery.
Worker turnover has been expanded up to 8% in Montana Bakery. Generation time has been
diminished for the utilisation of Sottoriva innovation. Items and flour assortment has been
expanded. Level bread, Pizza uncovered, garlic bread, ciabattas are there in the assortment of
Montana pastry shop's items.
The organisation is planned to build item goes inside 2017. The organisation has
confronted a misfortune per the report of 28th March 2015. The benefit ban went down from
£1.3m-1.2m just inside 12 months’ time. The4 turnover has been expanded to 8%. The decrease
of GPM has been seen to 48% in the time of 2014-15 and from 49.3% in the time of 2013-14.
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The benefit of the organisation is likewise decreased to £1.26m, by 6.1%. Mortana pastry kitchen
plans to take a few bread cooks and low maintenance specialist co-ops for giving all the faster
conveyance to the clients. The organisation gives crisp bread kitchen items and an assortment of
items. Pretty much six groups bread shop items are made for the duration of the day for
guaranteeing that they can supply merchandise at any circumstances and all items are accessible
every day. The intended interest group is the nearby individuals of UK to guarantee sound
income that will make the business stable. The organisation concentrates on focused costs and
the best quality items to get a position in the UK"s rivalry advertise and for a quarter century
more; the organisation is effective in doing that.
. The company should provide the best quality of yhre food to the customer so that the
customer will come again and knock the company for the next time. Alsong with the quality the
company must look after to the services whatb they are providing to the customer. For that the
comapy has to mae new strategises and to mazke new plans to holsd or to sustain the business..
3.2. Revision of business plan to incorporate appropriate changes
Presently the organisation will dispatch an assortment of items in the following year
according to the report. Presently the arrangement of the organisation is to create a mixture that
is longer aged, and their uncommon concentrate will be on pizza bread and ordinary bread. The
present point of the organisation is to expand the client portfolio. Montana Bakery is expected to
acquire imaginative touch advancement of items and along these lines to expand assortment of
items.
The current goal of the organisation is up the degree of the plants and improvement of
types of gear. The organisation is likewise expected to mastermind preparing programs for their
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