Performance Analysis and Improvement: Montana Bakery - Unit 33 Report

This report provides a comprehensive analysis of Montana Bakery, a small business enterprise operating in the United Kingdom. The assignment begins with an introduction to the bakery and its objectives, followed by an evaluation of its current performance, identifying strengths such as product innovation and a strong focus on quality, as well as weaknesses including limited customer reach and potential parking issues. A comparative analysis is conducted, contrasting Montana Bakery with Cooplands, highlighting financial and operational differences. The report then proposes changes to improve management and performance, including recommendations to address weaknesses and strengthen existing strategies. Furthermore, the report includes a revision of the business plan to incorporate these changes, along with the development of an action plan. Finally, the report explores the impact of the proposed changes on business operations and personnel, including the preparation of a business plan to manage these changes effectively. The assignment uses the information to critically analyze the performance of the business, suggest improvements, and analyze the impact of the changes.

Unit 33. Small Business Enterprise

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Contents
Introduction.....................................................................................................................................3
Task 1: Investigating the performance of small business enterprise...............................................4
1.1. Identification of the strength and weaknesses......................................................................4
1.2. Comparative analysis of the or the business.........................................................................5
Task 2: Proposing the changes for improving management & performance of the business.........6
2.1. Recommendations of appropriate actions for overcoming the weakness of the identified
business........................................................................................................................................7
2.2. Analysing the existing performance and strengthening it.....................................................8
Task 3: Business Objectives and plans to incorporate proposed changes.....................................11
3.1. Assessment of existing business objectives and plans........................................................11
3.2. Revision of business plan to incorporate appropriate changes...........................................12
3.3. Preparation of an action plan..............................................................................................14
Task 4: Examine the impact of change management on business operations (ppt)......................15
4.1. Impact of the proposed changes on the business and its personnel....................................15
4.2. Preparation of business plan to manage the changes..........................................................16
References:....................................................................................................................................23
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Introduction
The assignment is based on the small business enterprise and the development of the
opportunities and growth for the busyness that would help the business to rise in a profitable
manner in the market. The business enterprise is a bakery firm that is situated in the United
Kingdom namely the Montana bakery.
The assignment concentrates on the performance of the respected business enterprise
that helps to propagate a bakery business in the market to increase its sales percentage in the
recent years. It further concentrates on the improvement that is made in the management of the
business, which involves the performance of the business to upgrade its status in the
marketplace.
Many improvements are taken into consideration in the following discussion that would
help to strengthen the business of the company to progress with flying colours. Moreover, the
business plan is taken into consideration in the following discussion that would help the business
to develop a more concrete plan to make the possible progress in the bakery business of the
Montana bakery. This would ensure the suitable changes to be adopted by the organisation to
increase its liabilities in the market. Lastly, it demonstrates the impact of the changes that are
taken into consideration by the respected bakery to implement the changes for further progress in
the business.
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Task 1:Evaluating the existing performance for the small business enterprise
1.1. Identification of the weaknesses and strength
BUSINESS INTRODUCTION
MONTANA bakery is an independent firm and the owner aims at serving the quality
food to its consumers in the most creative and innovative manner. The bread used by the baker
is of the best quality and majorly manufactured with the natural products. Moreover, the major
desire of the Montana bakery is to concern the needs of the consumers and wants to innovate
new products as per the needs and demands of the consumers and even develops its existing
products as well as concerns for the future demands and is basically a future oriented firm.
The main strength of the organisation is that it being a small-scale business enterprise
therefore, the number of turnover of the employees in the firm is very less. Moreover, the
cooperation and coordination among the members are very appreciable that helps to perform first
class quality in the working. The main mission of the organisation lies in the quality service that
it likes to provide to its customers to gain the satisfaction and the loyalty.
Moreover, it aims at making different types of bread such as garlic and pizza bread
which they tend to supply to the shoppers of the food services and the retail shops of the
respected country (Wolf, 2014). On the other hand, the use of modern machines in the baking
process with the application of the new form of tools is another vital strength that upgrades the
performance of the bakery. However, it being a small-scale business enterprise, therefore, it
could attract very limited customers to purchase its products. Therefore, the weakness it centres
is in the making of the maximum profit due to the minimal number of customers.
The food shop is not really a so called food shop actually it s coffe shop and a small
restaurant where all kinds of coffee and foods are available. The objective of my business is to
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satisxfy thre customer by meeting their expectation and providing the best quality and the
quantity of the food to the customer. But on the other hand the company has tpo look after the
internal factors those factors are related to the employee, productr and the service issue whoch
the coampny mau face in the near future.
ORGANISATION MISSION
Montana bakery basic mission is 'to produce the best quality products for their costumers
in order to increase there morale as well as wants to initiate the sustainability among the business
environment. Further, the organisation mission is to create a sound business environment among
the staff working under the organisation in order to improve their work efficiency which leads to
increase in the economic growth of the organisation.'
ORGANISATION'S OBJECTIVES
The objective of the small business organisation is to achieve the future business growth
of the business as well as its main aim is to attract more and more consumers towards its
business by serving the best quality and creative as well as innovative products to their
consumers by achieving morale among their consumers. Moreover, the basic desire of the small
business firm is to enhance their current organisation more widely in future and want be the
among the leading bakery among the other organisation's within the same business sector.
INTERNAL AND EXTERNAL FACTORS AFFECTING BUSINESS
An organisation is generally affected by those of the external factors or internal factors
and if we talk about external factors it majorly concerns about the external environment. As we
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all know that business environment is dynamic and it keeps on fluctuating as per the needs and
demands of the consumers which in turn affects the existing products of the business
organisation whereas if we throw some lights on internal factors of organisation it includes the
staff, owners or any other employee-level working under the organisation because if there is any
kind or miss-management among these persons then it results in dispute among the employees
which affects the organisation in a very dreadful manner.
STRENGTH AND WEAKNESSES OF SMALL BUSINESS ORGANISATION'S
 Strength of Montana bakery:- The strength of the bakery lies under many factors such
as the creativeness or innovativeness which the organisation is providing in its products ,
the proper location is even a plus point for the organisation because it also attracts the
consumers because the eye catchy ambience with a proper parking availability attracts
more costumers which in turn results in more profit for the organisation.
 Weaknesses of Montana bakery
The weakness of the organisation is because of the lack of demand for the available
product among the consumers because the tastes and preferences of the consumers keeps on
changing which results in decrease in demand for the existing products as well as if the amount
or the price of the products increases than it results in decreasing the demand for the particular
product which results in deficit for the organisation. Moreover, if there will be no proper parking
facility available outside the bakery than the costumers would avoid visiting the bakery.
CONSTRAINTS AND RESTRICTIONS ON BUSINESS
The pressure or restrictions on the bakery organisation is that it has to be properly or
timely licensed and should be abide by law. The setup of the bakery should be according to the
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legal rules and policies as well as the products manufactured by the bakery should be prepared
with proper inspection by the food inspector and the place where the product is manufactured
should be properly cleaned and hygienic.
LIABILITY AND RESPONSIBILITY OF BAKERY OWNER
The basic liabilities of the owner is to get the proper insurance of its bakery the food it
does manufactures, the employee-level insurance and more. Moreover, the responsibilities of the
owner the to ensure the proper safety and security of the food, their employees as well as there
costumers. In addition, it's the responsibility of the owner of the bakery to ensure the budgeted
price of the product which is affordable for every consumers.
1.2. Comparative analysis of the company
It is required that comparative analysis of the company should be made so that its
strengths and weaknesses could be assessed and evaluated. Montana Bakery has combat tumble
in the range of £1.3 to £1.2 in time period of 12 months’ span. Curve in net revenue is vary
obvious in year 2014 to 2015 in the range of 0.4% - 48.9%. The organisation is in this manner
expected to create item improvement procedure and to dispatch assortment of items to address
clients' issues. The fall has expanded the awareness of the business administrator to build up a
few procedures and to redesign plants and types of gear. The executive additionally concentrates
on the expertise improvement of representatives. Numerous independent venture undertakings
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confront misfortune at specific stages, yet they attempt to defeat the misfortune and to raise its
benefit bar is more noteworthy than different organisations (Wolf, 2014).
Cooplands is the pastry shop undertaking that confronted £18.6 Million of overall
turnover in the year 2011 beginning from the year 1933, On the other hand Montana Bakery has
gained revenue £19.6 Million to £21 Million in the time period of 12 months. It has been found
that Cooplands neglected to offer the adaptability that is being offered by Montana Bakery. From
a long time, this Bakery is operating effectively with no hindrances and still begrudge
organisations concern that its prosperity will reduce. However Negative growth rate has been
observed and 39 stores of Cooplands have been shut in the financial year 2015. along with this
National training award has been received by Cooplands as it gave excellent preparing. It also
gives information to its staffs. The venture also concentrated on employees preparing after
encountering twist in benefit diagram.
It has been observed that Cooplands has taken initiatives for moving its IT support to
that of the Practical Networks. In this manner, the organisation has not thought backmost. In any
case, utilisation of Sottoriva innovation makes the organisation's prosperity at benchmark level,
with this it also makes the utilisation of innovation of this organisation exceptional.
Deals are expanding all the time in Cooplands, however, Montana Bakery endures the
loss of benefit lately. Total benefit have diminishing from .4 48% in the Bakery however in
Cooplands the net benefit is also expanding.
.performance measurement refers to the analysis of the workforce and their activities in a
concerned case of organization. The components of the problems are regarding the employees in
that case the company should fulfil the demand of the employees and should s,olve the problems
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xof rhe employees. On the other hand the company should motivate the employees regarding the
work they are doing ..
COMPARISON BETWEEN MONTANA BAKERY V/S COOPLANDS BAKERY
 Financial basis
The study depicts that the Cooplands bakery has n overall turnover in a year about £18.6
Million whereas the Montana bakery has gained revenue £19.6 Million to £21 Million in a year,
therefore we can say that the Montana bakery is comparatively sound organisation than the
Cooplands.
 Production basis
The study depicts that the Cooplands follows the method of Batch production to produce its
products in different batches to initiates the effectiveness of work whereas the Montana bakery
focusses more on the Flow production which is the most effective source of production because
the need of skilled labour is comparely less than other types of production.
 Marketing basis
Cooplands follow the direct selling strategy of marketing by approaching their
customers in personal and trying to convince them about the particular product they are
manufacturing by providing them the complete relevant information about the product which is
been delivered to you by ensuring their nutrition and efficiency and even can demand for the real
time feedback whereas the Montana bakery follows the digital marketing strategy as well as the
direct selling strategy to increase their potential costumers and promotes the economic growth as
well as increases their reputation among the market. Sales basis
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The sales of the Cooplands bakery per year is comparatively low in terms of the Montana
bakery because the target costumers of the Cooplands are comparatively low than that of the
Montana bakery because Montana bakery follows the digital marketing strategies and
comparatively earn more profit and has more sales yearly.
 Human resource basis
The study indicates that the Cooplands bakery follows the Batch production which requires
more of human resources to get out the complete production whereas the Montana bakery
follows the flow production where the labour requirement is comparatively low because the
production is done with the help of physical resources which reduces time and increases the
product efficiency.
 Technology basis
Both the bakeries in terms of technology are quite upgraded but comparatively as we have
studied above the Montana bakery are mainly manufacturing with the physical resources are
more efficient and more use of the technology is been done under this bakery than the
Cooplands.
Task 2: Changes for making improvements in management & overall performance of the
organization
In a case of small business organisations, like Montana bakery, they have to follow the
work of the service of management which differentiates the strengths as well as the weakness of
that particular organisation. As bakery services are not a vast kind of business industry, it has its
kind of performances and management which might have to be improvised through a specific
route which satisfies the theories of management.
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To improve the management and business performance of Montana bakery, the
organisation has to put a pair of eyes upon the weakness and the strength of the organisation.
Bakery services have their kind of SWOT analysis which has been mentioned. In a case of these
analyses, the business might have to face definite challenges and how the problems would
overcome through the process of improvisation. For make sure that every business organisation
has got its management which should have to buy some business objectives or plans to execute
them on the field of competition. Thus, the improvisation of management and business
performances go on.
2.1. Actions that could be taken for overcoming the weakness of the selected business
There are some specific justifications or points for the appropriation to overcome the
weakness of the business of Montana Bakery. The points are given and explained below of the
text.
 It is very important to find out the perfect monitor support to run the organisation. It may
happen to the organisation that it is expanded or it is not. But the financial stability of
every organisation is a must object. The financial performance of a business organisation
like Montana bakery may be not much enlarged, but it is enough to run the business of
bakery.
 Advertisements of the product help to differentiate the product from the competition to
other products. As it is known that advertising is an object or linked to the mass media,
the services of the industry are needed too much. Advertising is supposed to enhance the
market of the business so it might be told that the advertising is relevant to the promotion
and the promotion makes a huge stability for the organisation. When people come to
know about the organisation by the advertisements, they would try once for the new
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product and then it is the quality of the product, but advertising has made its work by
enhancing the business of the organisation.
 To serve the best quality of a product is also an improvisation by the mean of
management and competition. If the customers are served perfect quality materials or
products or services, they would starve for the products again.
 When the business of the organisation comes to a saturation period, it is very hard to
lubricate the flow of cash however it has such types which are not explained here. The
customer service is one of the primary key factors for any business. This is how the
improvisation can be explained in a manner.
 A company has lots o problem and for that proper solution is required. Many times the
company
Smart objectives and problem solving strategy of business organisation
There are many smart objectives and problem solving strategy available within the
business environment to overcome the problems occurring under the business organisation.
 Analysing the problems in the business organisation:- the problems which are generating
within the business organisation needs to be identified so that the corrective actions
should take place accordingly to initiates the efficiency within the business organisation.
 Classifying the background from which the problem is generating:- another step is to
identify the roots from which the problem has been occurred. After the roots are
identified the corrective measures are taken in such a way that it restricts the growth of
the problems in future.
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