Morison's Management: Navigating Workplace Transformation Challenges

This report investigates the role of Morison's management in addressing workplace transformation challenges and supporting the attainment of long-term competitive advantage. It analyzes the specific challenges faced by Morison's managerial department during workplace transformation, examines the strategies implemented by the organization to overcome these challenges, and determines the positive and negative impacts of these strategies. The research also evaluates the managerial capabilities of Morison's in effectively accomplishing organization-wide change and smoothly performing workplace transformation. Ultimately, the report aims to understand how Morison's management navigates these challenges to ensure the company's long-term success and competitive position in the UK retail sector.

Unit 11: Research
Project
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Contents
INTRODUCTION...........................................................................................................................3
Research Topic.......................................................................................................................4
Research Aims and Objectives...............................................................................................4
Research Rationale.................................................................................................................4
Research Questions................................................................................................................5
Literature Review.............................................................................................................................5
Introduction to the Literature Review....................................................................................5
Workplace transformation challenges....................................................................................5
CONCLUSION................................................................................................................................6
REFERNECS...................................................................................................................................7
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INTRODUCTION
Workplace transformation is completed to help organizations improve businesses
processes, activities and functions on an organization wide level so that desired business
outcome is gained. This can be for variety of reasons such as responding to changing external
environment, developing capabilities for organizational expansion or supporting competitive
development of the company. Commonly attainment of competitive advantage is the reason for
implementing costly and time consuming concepts such as workplace transformation. It helps the
company focus on quality, consumer experience and provide better results to all stakeholders.
The management administration of a company is a key figure in successfully completing
workplace transformation (Fenech, Baguant and Ivanov, 2019).
The present investigation is based on the United Kingdom based company Morison’s
which is a key player in the UK retail sector. Morison’s is present in 497 stores in United
Kingdom with 1,10,000 employees. In addition to this the company has complex supply chain
which expands internationally to delivery wide variety of products to their consumers in United
Kingdom. The large scale and wide product variety of the company along with huge workforce
makes the concept of handling workplace transformation extremely complicated and
challenging. The management of Morison’s faced an enormous task as failure in workplace
transformation can negatively affect the future of the company.
The present investigation looks at the role and actions of management at Morison’s in
ensuring effective workplace challenges and helping the company attain long-term competitive
advantage as a result of the successful workplace transformation. The challenges faced by the
managerial department of Morison’s are evaluated in this investigation. In addition to this the
strategies implemented by the respective organization and its positive and negative impact on
workplace transformation is determined through the investigation. In this way the managerial
capabilities of Morrison’s in effectively accomplishing organization wide change and smoothly
performing workplace transformation. Finally the positive impact of workplace transformation is
also determined through this investigation.
Research Topic
An investigation into the role of Morison’s in understanding role of management at
Morrison’s in facing workplace transformation challenges and supporting attainment of long-
term competitive advantage.
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Research Aims and Objectives
Research Aim
To understand the role of Morrison’s’ management in overcoming the issues faced while doing
workplace transformation to retain a long-term competitive advantage in the market.
Research Objectives
 To analyse the challenges come across by Morrison’s when implementing workplace
transformation.
 To examine the strategies imposed by the management of Morrison’s for overcoming the
problems.
 To determine the positive impact of the applied strategies on Morrison’s.
Research Rationale
The primary reason behind completing the research on the topic of managerial role in
workplace transformation at Morison’s is that it will help determine the managerial strengths and
weaknesses of Morison’s. Top management is critical in implementing organization wide
transformation (Huidu, 2018). This can be used to improve management of large scale retail
organizations and ensure better change management in such firms weather it is at small level or
organization wide. In addition to this research will help understand the types of challenges
which arise when completing organisation transformation in the retail industry from a managerial
perspective. This answer to this can further improve management and change management
capabilities of large scale organizations such as Morison’s.
In addition to this another reason for completing research on the subject of management’s
role in workplace transformation in Morison’s is personal interest in managing organization wide
change. The conclusion drawn from this research will provide specific knowledge of
successfully carrying out workplace transformation in large scale firms, their impact and
associated barriers. Finally the reason for completing the research is improvement in skills and
capabilities because of this investigation. The key skills which can be improved through this
investigation are time management, organization and referencing skills. Knowledge about
academics ethics will also be improved through completing research project (Wang and Gao,
2021).
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Research Questions
 What are the challenges come across by Morrison’s when implementing workplace
transformation?
 What are the strategies imposed by the management of Morrison’s for overcoming the
problems?
 What is the positive impact of the applied strategies on Morrison’s?
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Literature Review
Introduction to the Literature Review
Completing literature review helps evaluate the present literature available on the
research topic. This knowledge can be used to build further research and support attainment of
aims and objectives (Oztemel and Gursev, 2020). Literature review also provides the advantage
of getting basic understanding of the terminology and concepts associated with the investigation
so that the further investigation is completed in a timely manner. This literature review is based
on the topic of role of Morison’s in understanding role of management at Morrison’s in facing
workplace transformation challenges and supporting attainment of long-term competitive
advantage. It will help understand available literature and accomplish aim of the research.
Workplace transformation challenges
As per the view of Miles, (2022), the concept of workplace transformation is complicated
because it affects the entire organization simultaneously. Many challenges affect workplace
transformation in an organization because it impacts different interrelated functional areas of the
company. One of the primary challenges which arise when implementing workplace
transformation is resistance of workers towards change. Workers get attached with specific
workplace environment, routine and culture which increases their resistance towards change
specifically organizational wide change. This challenge is common because large workforce
adopt specific organizational behaviours which makes organizational wide change look as threat
towards their working environment and workplace behaviour. It can also be escalated because
the organizational wide change has direct impact on their career growth or wages which can lead
to harsh resistance from employees. This challenge can lead to failure if it is not resolved quickly
because workers play an important role in organization wide transformation. In context of large
scale transformation ineffective management of worker resistance towards organization wide
change and transformation can also create panic and alertness which may affect output of the
organization. There needs to be immediate response from topic management to deal with such
scenario and ensure that workers fully support organizational transformation.
Strategies to overcome workplace transformation challenges
As per the Janet Johansson (2017) it is essential for the companies to communicate with their
employees before deciding any workplace transformation. This will help to gain the trust of
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employees and help to make them ensure that the change is made for both organisational benefit
as well as for their benefit (Johansson, 2017). Hence, companies need to take employees
suggestions and recommendations before making any change because at the end the employees
are need to work with new change.
According to the George Lawton (2019) ineffective management can be one of the most critical
challenge of workplace transformation. It is essential for the companies to assign those managers
and leaders at workplace which are having good past experience to manage similar situations
effectively. Appropriate planning need to be done before any change (Lawton, 2019). Training to
workers and employees is considered as essential tool in context to deal with challenges of
workplace transformation.
Positive impact of the applied strategies on Morrison’s
As per the research report available on IvyPanda (2020) Morrison is one of the largest growing
retailing company. There are various kinds of strategies which are adopted by Morrison and
these strategies are helpful for them ton enhance their productivity and profitability even in the
case of organisational transformation. They always include their employees in any decision
whichever they made. In case of organisational transformation, when they include their
employees in the decision of technological change then their employees suggested those tools
and machines which help them to perform their task in easy going manner. This will help the
company to enhance their productivity and profitability effectively. On the other hand, their
management team plan effectively before making any decision so that the whole team will be on
correct track and direction.
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Research-methodology
Research philosophy- There are two kinds of research philosophy positivism and interpritivism.
researcher choose positivism research philosophy because this is a quantitative research.
Research approach- There are two types of research approach inductive and deductive. The
researcher adopted deductive research approach which highlight and investigate the scientific
investigation. Here, researcher will test the theories which is made while conducting research.
Research method- There are two types of research, quantitative and qualitative. Researcher has
use quantitive research which is based on numeric and statistical data. In maintain the data in
proper structural manner.
Research source- There are two types of data primary and secondary where researcher will use
primary data by collecting the responses of respondents and evaluate them.
Research sampling- With the help of survey method the researcher will take the responses of 20
respondents. The questionnaire will contain 15 questions in the questionnaire. The main
respondents are the employees of Morrison.
Time horizon- It is essential to complete the research within a time frame. Researcher choose
cross sectional time horizon to conduct the research which consist of completing research in
short period of time to consider valid and reliable data.
Ethical Consideration-
 It is essential for the researcher to maintain the guidelines of data protection act.
 Researcher should not harm physically or mentally to any respondent while conducting
research.
 It is essential for researcher to convey the respondents that they are the part of the
research.
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Data analysis and interpretation
Questionnaire
Q1- Do you having any understanding about organisational transformation?
 Yes
 No
 Maybe
Q2- Are you aware of any kind of change within your workplace?
 Yes
 No
 Maybe
Q3- Did you face any kind of issue while the company adopted any new change?
 Yes
 No
 Maybe
Q4- What are the main issues faced by you while organisational transformation?
 Lack of executive support
 Lack of effective communication
 Lack of proper training
 Any other
Q5- Did your suggestions and recommendations are considered by your seniors in context
of any organisational change?
 Yes
 No
 Not able to answer
Q6) Are you agreed with the fact that workplace transformations has become important
and vital for all Burness organisation?
 Strongly agreed
 Agreed
 Neutral
 Disagree
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 Strongly disagree
Q7- What is the main factor which can be helpful while organisational transformation?
 Effective planning
 Identifying critical needs and goals
 Effect measurement techniques
 any other
Q8 as per your view point what are the main reasons and factors that lead to workplace-
transformation?
 Development of technology
 Globalisation
 Increase in competitiveness
 Any other
Q9- Are you agree that management team and employees team should make strategies
together
 Strongly agree
 Agree
 Neutral
 Disagree
 Strongly Disagree
Q10- What are the Issues faced by Morrison while implementing organisational
transformational strategies.
 Lack of employees understanding
 Lack of governance
 Any other
Q11) What can be the strategy to mitigate above chosen issue
 Effective communication
 Effective monitoring
 Any other
Q12) Are you agreed effectively that the chosen strategy will manage organisational
transformation effectively?
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 Strongly Agreed
 Agreed
 Neutral
 Disagree
 Strongly disagree
Q13) What possible impact is seen on Morrison after implementing the strategy
effectively
 Positive
 Negative
 No impact
Q14) Do you agreed that leaders played a important role in managing organisational
transformational change within Morrison
 Yes
 No
 Maybe
Q15) What can be the other effective ways to manage workplace transformation?
 Outsourcing new management team
 Convert the organisational activity digitally.
 Any other
Data analysis- Here, researcher collect the responses of respondent and with the help of tables
and charts they interpretate the data.
Table 1-
Do you having any understanding about organisational transformation? Frequency
Yes 10
No 4
Maybe 6
Chart 1-
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Interpretation 1- From the above table and chart it is evaluated that half of the respondents are
known with the concept of organisational transformation.
Table 2-
Are you aware of any kind of change within your workplace? Frequency
Yes 12
No 6
Maybe 2
Chart 2-
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