Organizational Behavior Analysis: Morrison's Culture and Teams

This report provides a comprehensive analysis of organizational behavior within the context of Morrison's supermarket chain. It begins by examining how organizational culture, power dynamics, and workplace politics influence individual and team behavior and performance, referencing Handy's model and French and Raven's types of power. The report then delves into motivational theories, including Maslow's hierarchy of needs and Adam's equity theory, evaluating how these concepts can be applied to enhance employee motivation and achieve organizational aims. Furthermore, the report contrasts effective and ineffective teams, exploring team development models like Tuckman's and Belbin's typology. The analysis also discusses how organizational behavior philosophies and concepts can be applied to real-world business scenarios within Morrison's, providing practical insights into improving workforce management and organizational effectiveness.

ORGANIZATIONAL BEHAVIOUR

Table of Contents
INTRODUCTION.....................................................................................................................................2
LO 1............................................................................................................................................................2
P1- Analyzing how an organization’s culture, politics, & power influence individual and team behavior
and performance......................................................................................................................................2
M1- Critically examine how culture, power and politics of Morrison can influence team and individual
behavior & performance..........................................................................................................................5
LO 2............................................................................................................................................................5
P2- Evaluating how process and content theories of motivation and motivational methods enable
efficient achievement of aims of Morrison’s...........................................................................................5
M2- Critically evaluate how to influence behavior of others through effective application of behavioral
motivational concepts, theories and models.............................................................................................8
LO 3............................................................................................................................................................8
P3- Explaining what makes an effective team as opposed to an ineffective team....................................8
M3- Analyzing relevant team & group development concepts to support development of cooperative
within effective groups..........................................................................................................................11
LO 4..........................................................................................................................................................11
P4- Applying philosophies and concepts of organizational behavior within Morrison’s context and give
business situation...................................................................................................................................11
M4- Evaluating how philosophies and concepts inform & influence behavior within Morrison’s venture
situation.................................................................................................................................................13
CONCLUSION........................................................................................................................................13
REFERENCES........................................................................................................................................14

INTRODUCTION
Organizational behavior defined as a combination of responses to internal and external
stimuli by an individual as a person. It provides detailed information about how a person within
an organization behave and act to other group members that influence or impact their
performances. The current assignment will be based on Morrison’s, which considered in the list
of top 10 supermarkets in the United Kingdom. Its goal is to offer consumers a one stop purchase
and give them unexpected experience that they tent to obtain during shopping trip within a
supermarket. The study will explain how power, politics and organizational culture influence
team & individual performance and behavior. It will define how motivational techniques; content
& process theories of motivation enable essential achievement of aims in company context.
Furthermore, the report will justify what makes an effective group as opposed to ineffective and
implication of organizational behavior philosophies & concepts within Morrison’s as well as
given business circumstances.
LO 1
P1- Analyzing how an organization’s culture, politics, & power influence individual and team
behavior and performance
The performance and behavior of individual employee and groups of people at workplace
may be affected due to varied factors, which includes power, politics and environment at
workplace. There are several strategic models has been existed within the world of business that
used to define how and what type of factor may influence nature and productivity of person
within companies such as Morrison’s.
Handy’s model of organizational cultural-
Power-
It may adopt by many organizations like Morrison and use by only one person how is
capable to build productive team at workplace by providing appropriate guidance to each that
enhance their performance and let them free to communicate (Makumbe, 2021).
Role-

By allocating roles and accountabilities of individual person at workplace within
Morrison’s, leader may boost morale and motivate staff in term of influencing their behavior and
performance positively (Charles Handy Model of Organization Culture, 2021). It helps to retain
talented candidates for long and give them motive to do so.
Task-
It influences positively upon individual and team behavior and performance in form of
increasing their productivity because everyone within Morrison’s may get particular task on the
basis of their efficiency and interest level which is important for management to consider while
dividing tasks.
Person-
It may create conflict at workplace, where individual less support to other people to make
them comfortable and complete their work on time. It may demotivate workers and influence
their behavior in term of lack of coordinative attitude (Farwell and Handy, 2020).
French and Raven types of power-
Reward power-
According to this form of power, by providing rewards to team and individual person on
the basis of their initiatives and efforts instead of color, gender or age, manager may influence
people positively and give them reason to perform in productive manner.
Expert power-
By sharing knowledge with every person in Morrison’s that perform together for
achieving common objectives and aims, leader may boost morale, skills and understanding
regarding work among employees. It may help to drive their efforts toward path through which
they may achieve greater success.

Figure 1: Handy's Organizational Culture
(Source: Bases of power, 2020)
Coercion power-
It may influence negatively upon team and individual behavior and performance in term
of decreasing their efficiency and productiveness and may create negative environment at
workplace where people do not prefer to work for long or short term period as they not tend to
get punish for small mistakes (Kovach, 2020).
Legitimate power-
The usage of power by the leaders and managers within supermarket may influence
performance of workers in term of increasing their confidence level and also affect their behavior
in term of collaborating with other people at workplace that efforts to reach at desire position.
Referent power-
It describes as capability of a leader which they may use in Morrison’s to influence
staff’s performance and their behavior in term of boosting their morale which is a great initiative
that they made to retain skilled candidates.
Informational power-

By sharing important information with every worker, management may positively
influence performance and behavior of individual & team behavior in term of driving their
attention towards conducting more hard work than ever, which help to increase Morrison’s
productivity.
Political impact on performance and behavior of individual & team-
It may put negative impact on team and other individual worker performance as well as
positive attitude at workplace in term of decreasing their confident level and morale. By taking
favor of certain people instead of conducting ethical practices, management may demotivate
staffs and minimize their productivity.
M1- Critically examine how culture, power and politics of Morrison can influence team and
individual behavior & performance
Morrison’s culture, use of power and politics at workplace may influence team &
individual performance and behavior appropriately. It may support to enhance the productivity of
staff when leader and manager both use it systematically and ethically, without conducting any
unethical practice that demotivate people and restrict them unnecessary. For example, when
leader let workers free to communicate with each other on tea break it may make their mind
fresh and again give freshness which give boost their morale and allow to perform productively.
LO 2
P2- Evaluating how process and content theories of motivation and motivational methods enable
efficient achievement of aims of Morrison’s
Motivation considered as a procedure that guides, maintains and initiates aim oriented
nature of individual person. It plays vital role to retain skill and experience workers within
Morrison’s, for which leader and management may work so hard in term of using and
considering suggestions that stated in process and content concepts of motivation that are;
Maslow’s need of hierarchy-
Physiological needs-
It is one of the best ways to encourage individual person and drive their attention towards
aims achievements that is quite beneficial for Morrison’s productivity and performance level

within retail industry (Cui and et.al., 2021). Management by taking initiative to provide home or
stay facility to new joining in term of providing rooms because they came from other town for
job purpose it may enhance their morale and encourage them to perform productively.
Safety needs-
In term of providing EMI, management within Morrison’s may provide appropriate
security to workers which may enhance their motivation level and boost performance as well
even better than last few years. By fulfilling this kind of need, manager may give reason to staff
for working even hard at workplace that is essential and beneficial for brand as well as individual
candidate.
Love and belonging-
Friendly nature of leader also plays crucial role in the context of employee motivation,
which is important to enhance continually by them within Morrison’s because it help to obtain a
lot of advantages. In recent time, people prefer to work within those workplaces where leaders
may support them and collaborate with them as friend.
Esteem-
Along with above, there are many ways accessible in the world of business that a leader
may adopt while performing their roles in order to motivate workers which is very important to
do so. They may respect the opinion of individual candidate and give them freedom to share their
point of views, which boost their morale continually.

Figure 2: Maslow's Theory of Motivation
(Source: Maslow's Hierarchy of Needs, 2020)
Self-actualization-
By providing opportunities to grow personally and professionally, management may
motivate each candidate perfectly and enhance their performance level, which is beneficial for
Morrison’s in term of increasing their productivity that help to gain competitive edge (Ștefan,
Popa and Albu, 2020). This term of need may create desire among workers to be the most
productive one at workplace just like other individuals.
Adam’s equity theory-
Inputs-
When management and leader within Morrison’s may tend to retain and motivate
workers, then they have to make efforts for it. For example, in term of inputs, manager may
encourage staff to become a loyal worker which may provide benefits to them in term of
increasing their salary based on performance level that is valuable for everyone.
Outputs-

This element of process theory of motivation may define the outcomes that people may
obtain by putting their inputs and conducting attempts to achieve strategic goals of supermarket
(Adams’ Equity Theory, 2019). When management provide rewards to candidates for their hard
work and coordination at work area, they may successfully motivate each of them and enhance
their performance level excellently.
Motivation techniques-
 In recent time, due to work stress people may not be able to feel motivated in any ways.
So in the context of this condition, management may take initiative to plan a group gather
activity for all the staff members at outside of company, which is the best idea for them to
make staffs stress free and feel motivated that is important.
 Another technique that manager may take into their consideration is employee
engagement in decision making which is one of those common but effective approaches
that has been utilized by many leaders and get success through it.
M2- Critically evaluate how to influence behavior of others through effective application of
behavioral motivational concepts, theories and models
By respecting others decisions and considering their opinions regarding any subject at
workplace related to business growth may allow leader to positively influence others behavior
that is beneficial and essential for everyone. On the other hand, they may put negative on
individual attitude when leader conduct unethical practice in term of providing appraisal to only
their favorite employees, instead of everyone on the basis of their achievements, contribution and
dedication that may more than chose people in company.
LO 3
P3- Explaining what makes an effective team as opposed to an ineffective team
Benefits of working in a team-
The best advantage that individual person or a leader as well may obtain while working
in teams that they may complete any complicate or challenging task on time without making any
mistake. It is so because each team member contributes to achieve greater outcome that drive
their attention towards coordination and collaboration at workplace.

Differences between effective and ineffective team-
There are many things may different between these two types of teams that directly
influence Morrison’s performance and productivity. For example, aim setting, effective listening
and communication features are available in productive team, while all these may lack among
ineffective. It is the huge different between them.
Tuckman’s team development model-
Forming-
Direction and guidance may open ways for individual to perform effectively and build
them strong to perform in a team as a productive player.
Storming-
Conflict resolution and training are the components under this stage that help to achieve
set aim of leader and allow them to obtain benefits through it.
Norming-
Leader may adopt may methods to form a group in organization for example they may
take initiative to clarify roles and accountabilities of workers which drive their performance of
do so in effective manner.
Performing-
By making aim clear in front of individual person at work area leader may support to
build productive team in Morrison’s that help to give tough competition to rivals.
Adjourning-
Performance recognition and rewards are the key elements of this model that help to
build a team in supermarket and allow to retain them for long run.
Belbin’s typology 9 roles-
Resource investigator-

By allocating resources equally, an individual may contribute to enhance team motivation
and allow to build effective teams at workplace that help to gain desire outcomes.
Monitor evaluator-
Manager by monitoring worker’s performance and developing plan to enhance their
productivity may build a team of effective players within Morrison’s that help achieving goals.
Specialist-
Experience holder person may know as specialist who may use their experience and
knowledge to build a strong team of players in company to achieve set goals.
Plant-
When individual may efforts to create a creative idea at workplace they may play vital
role to develop a team in company by working with others and teach them how to be like a
creator.
Implementer-
Leader as a plan implementer at workplace in Morrison’s may drive the attention and
efforts of employees towards building a team who may achieve greater progress.
Completer finisher-
With this kind of nature, individual may support other and guide them to complete their
task on time as well as contribute to do so to other.
Shaper-
Appropriate directions of leaders and management contribution may contribute to shape a
team at workplace that may have power to reach at expected outcome in term of achieving
business aims.
Coordinator-
Leader by collaborating with individual worker and coordinating with them may support
to form a team who may have appropriate skills which they may use to obtain desire outcomes.

Team-worker-
In term of this role, individual person may support to build strong teams at workplace
within Morrison’s that give full contribution in aim achievements and competitive edge gaining.
M3- Analyzing relevant team & group development concepts to support development of
cooperative within effective groups
Tuckman’s team development theory may contribute to form a team of productive
workers that are capable to use their skills, efficiency and knowledge in effective manner which
strengthen brand and allow to gain competitive advantages. On the other hand, this concept may
bring issues for user in term of implementing each stage that may consume a lot of time.
Belbin theory also support to form a team but may influence negatively upon this aim
achievements in term of consuming time as well as efforts.
LO 4
P4- Applying philosophies and concepts of organizational behavior within Morrison’s context
and give business situation
Path goal theory of leadership styles-
Directive-
This style within supermarket and conflict management situation works really well, in
term of driving the attention of workers towards setting appropriate goals and objectives and
conducting practices to achieve each by performing in productive manner. This kind of
leadership style may enable a leader to become director who may give direction to each
candidate about how to perform and what to do in company to reach at desire outcome that is
quite important for management as it enhance their position and increase market reputation more
than rivals that have operated in similar industry.
Supportive-
Another form of leadership style that make workers productive is current one because it
makes leaders capable to drive their efforts to support each and every employee within
Morrison’s to fulfil their role and accountability without making any major mistakes (Dokony,
Singh and Arumugam, 2020). It enables them to support other people by working with them and

providing useful directions that give them path to reach at set aim. Currently, it may consider the
best approach that leader may take into their consideration and deal with conflict management
situation, which is important to handle with proper precautions to obtain expected results.
Participative-
Just like above two, this style also made things possible such as formation of effective
and productive teams at workplace, which permit management to take any decision regarding
gaining competitive edge on the basis of improving quality for which people are ready to work
hard. During this circumstance, leader may take part in groups activities and efforts at similar
level to reach at desire point. This style may help to boost morale, increase confidence and
motivational extent of individual worker that is a great thing. It supports company to reach at
global level and maintain its position at there.
Achievement oriented-
As a leadership style it state that leader by playing varied roles may effectively handle
any situation and obtain expected benefits and results. For example, they may establish a high
standard of excellent for each candidate and tend to continuous development as well as
improvement. They may strengthen leader’s capability and confidence level to motivate people
to perform like they do at workplace within Morrison’s. It enables everyone capable to
communicate effectively and make discussion based on aim achievements that is important to do
before taking any action and decision and conducting practice into practical manner.
Contingency theory-
Just like above, it also supports to achieve same goal in term of stating key suggestion
that a leader within any company may take decision when they understand overall situation and
act accordingly. It may give their performance a base which drive their judgments and actions
towards solving issues instead of making it more complicated at workplace that may directly put
negative impact on organization performance, productivity and profitability. It may effect
individual performance and behavior.

M4- Evaluating how philosophies and concepts inform & influence behavior within Morrison’s
venture situation
Path goal and contingency theories of organizational behavior provide many advantages
to leader and management in term of driving the attention of leaders and managers to take
initiative to boost worker’s morale and enhance their performance. On the other hand, it may
decrease staff productivity when leader and management use each style of their leadership and
management inappropriate manner.
CONCLUSION
By summing up above analysis, it has been concluded that organization by taking varied
initiatives to create positive and productive environment at workplace has retained skilled and
experiences workers. It has successfully gained the attention of new experience holding
employees that tend to work within well reputed brands like chosen one. By using effective
motivational approaches and considering each element of Maslow’s hierarchy and Adam’s
equity theories leader and manager has successfully built productive and effective teams at
workplace that has contributed to gain competitive edge and increased the profitability of
supermarket. Furthermore, from above discussion, it has been identified that by following each
role that define through Belbin roles model, management has built effective groups and
appropriately transform ineffective into productive teams. Leaders by choosing and using path
goal leadership styles has created influencing working environment within organization that has
contributed to boost the morale and motivation level of each candidates.

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