Applying Problem-Solving Techniques to Workplace Issues at Morrison's

This report examines the complex issue of gender inequality, specifically the gender pay gap, within the context of Morrison's supermarket chain. The report begins by defining the scope and impact of complex workplace issues, highlighting how they affect productivity and profitability. It then analyze...Read More

PROBLEMS SOLVING AND DECISION
MARKETING

Table of content
 INTRODUCTION
 Complex issue in workplace including its impact and scope
 Analyze information on determined issue
 Range of alternative solutions proposed to solve issue
 Utilization of decision making techniques to examine range of solutions to
determine the most suitable option
 Plan for implementing solution
 Communicate plan to stakeholders
 Appropriate Monitoring & Review techniques to assure successful implementation
of specific solution
 CONCLUSION
 REFERENCES

INTRODUCTION
 In recent time, due to technological advancement, intensive competitive
environment and high workload companies deal with complex issues that impact on
its productivity and profitability.
 Complex problems in firms directly affect work environment around place where
many people are doing their job and perform really very hard to achieve set aims
and objectives.
 The current report is based on Morrison’s, is fourth biggest supermarket chain in
UK operating their business with skilled workforce.

Complex issue in workplace including its
impact and scope
 It is quite difficult of run large companies and manages their
practices in specific sector.
 There are several issues accessible such as external & internal
which directly impact on sales and growth of businesses.
 In this context, complex issues are issues that are beyond scope
of any individual firm to comprehend and respond to, there is
often disagreement about cause of issue and how to address them.

Analyze information on determined issue
 From above discussion gender inequality in workplace has been identified as
complex issue in which unequal pay term play main role.
 It determine as major problem that need to be solved only by management or legal
department of Morrison’s that is really very essential.
 Here, information on determined problems will analyzed to aid informs decision
making procedure.
 Unequal pay is the major concern for every organization in the world as they face
difficulty challenge due to this problem.

CONTI….
 In context of Morrison’s, women in workplace feel less valuable then male in
company because they receive low pay that directly impact on motivational level.
 Unequal pay bring the biggest challenge for organization as they had to deal with
legal act that may be impact on its brand image in retail sector the most.

Range of alternative solutions proposed to
solve issue
 Unequal pay or gender pay gap is percentage of difference between average hourly
for women and men.
 It considered as main issue that impact on female employee’s abilities who are
working Morrison’s.
 Along employing with principles of Equality Act 2010, Morrison’s management
considers alternative solutions proposed to solve above problem that affect its sales
and organizational culture.
 In order to solve unequal pay problem, company need to take appropriate action.

Utilization of decision making techniques to
examine range of solutions to determine the
most suitable option
 Decision taking is the action of making a option among accessible alternative solutions
to solve gender pay gap.
 There are numerous decisions that are taken by management in day to day professional
life.
 Therefore, decision making is an issue solving method by selecting a particular
approach of action among different alternatives discussed above.
 Group discussion is one of the best decision making technique Morrison’s management
can use to evaluate a range of alternative options to determine the best one that is
implementation of pay transparency.

CONTI….
 Through group discussion management discuss which alternative solution is the best
for their business.
 By implementing pay transparency in Workplace Company can solve their problem.
 It considered as natural response which makes gender pay gap issue self correcting.

Plan for implementing solution
 Unequal pay affects growth & success of Morrison and damages its brand image
within market place.
 It is really very important for company to solve this issue which needs hard work
and extra efforts from management side.
 They need to make effective plan to implement better solution chosen by
administration.
 It can be implemented by following essential stages that helps a lot.

Communicate plan to stakeholders
 Stakeholder is party that has an interest in a organizations and can either impact or be
affected by business firms. Here, workers and employer are the two stakeholders who
get affected by gender pay gap that is current complex problem occur in Morrison’s.
 Before implementing plan management need to communicate developed plan with
staff and employer in effective manner.
 The communication procedure will be conducted through applying effective model,
that is ADKAR model

Appropriate Monitoring & Review
techniques to assure successful
implementation of specific solution
 After implementing pay transparency solution in workplace, it’s time to review and
monitor outcomes via using monitoring techniques that assure successful
implementation of solution.
 Direct observation, feedback from peers, formal survey, group discussion and
interviews are the most common solution implementation monitoring methods.
 Feedback is one of the most effective and best approach management can be taken
to monitors success of implementing solution.

CONCLUSION
 From above discussion it has been evaluated that Morrison handle the situation and
overcome gender pay gap issue by taking alternative solutions along with
implementing principles of Equality Act 2010 because that work really well.
 It has been summarized that by making group discussion management take effective
decision to evaluate range of alternative solution to determine the best option.
 In order to implement solution in work area manager develop plan by following
three important stages that help a lot.
 By applying ADKAR model manger communicate to staff and employer that aid to
solve issues.

REFERENCES
 Bishu, S.G. and Alkadry, M.G., 2017. A systematic review of the gender pay gap
and factors that predict it. Administration & Society. 49(1). pp.65-104.
 Chofreh, A.G., Goni, F.A. and Klemeš, J.J., 2016. A master plan for the
implementation of sustainable enterprise resource planning systems (part II):
development of a roadmap. CHEMICAL ENGINEERING. 52.
 Coban, A., Ertis, I.F. and Cavdaroglu, N.A., 2018. Municipal solid waste
management via multi-criteria decision making methods: A case study in Istanbul,
Turkey. Journal of cleaner production. 180. pp.159-167.
 Connell, E.M. and Mantoan, K.G., 2018. Mind the gap: Pay audits, pay
transparency, and the public disclosure of pay data. ABA Journal of Labor &
Employment Law. 33. pp.1-29.