Project Management Plan: Digital Innovation in the Workplace Report

This report provides a comprehensive analysis of project management, focusing on digital innovation within the workplace, using Morrisons as a case study. The report begins by outlining the project lifecycle, including initiating, planning, executing, monitoring and controlling, and closing phases. It then explores the components of a project management plan (PMP), emphasizing the importance of flexible communication, effective planning, and risk assessment. The report also delves into various research methods and strategies, such as research philosophy, research choice, data collection (primary and secondary), and sampling techniques. A significant portion of the report is dedicated to producing a PMP, covering aims, objectives, deliverables, quality, and risk management. Primary research is conducted, and data is interpreted to draw conclusions and recommendations. Finally, the report reflects on the values of the business project, evaluating the project management process and its impact on learning and performance, ultimately providing critical reflections on the findings.

Managing a Successful
Business Project

Table of Contents
INTRODUCTION...........................................................................................................................4
Part -1 ..............................................................................................................................................4
Background of the research report and the selected organisation...............................................4
P1 Explaining different stages of project lifecycle (PLC) and their use the completion of a
project..........................................................................................................................................5
M1 Evaluating stages of PLC and certain factors, which needs to be considered in PMP........6
D1 Critically evaluating the project-management process, and multiple research methods......6
P2 Examining multiple components to be considered while compiling project management
plan..............................................................................................................................................6
P3 Examining different range of research methods and strategies and their use in project
management................................................................................................................................7
M2 Evaluating research methods and strategies for gathering information and data collection 8
P4 Producing a PMP that covers, aim, objectives, deliverables, quality, risk, and other factors
.....................................................................................................................................................8
M3 Producing effective PMP, and schedule for monitoring and completing the aims and
objectives.....................................................................................................................................9
D2 Justifying the choices made while deigning the PMP for completing the aims and
objectives...................................................................................................................................10
P5 Producing a work breakdown structure and a schedule timeframes and stages for
completion.................................................................................................................................10
PART 2 .........................................................................................................................................12
P6 Primary research project execution along with related findings .........................................12
Data interpretation ....................................................................................................................14
P7 Presenting data to draw valid and meaningful conclusions and recommendations from data
analysis......................................................................................................................................20
P8 Reflecting the values of business project to meet stated objectives and own learning and
performance...............................................................................................................................20
M5 Evaluating project management process to achieve objectives and improve learning and
performance...............................................................................................................................21

D3 Critically reflecting findings from research and project management process...................21
CONCLUSION..............................................................................................................................22
REFERENCES:.............................................................................................................................23
Books and Journals...................................................................................................................23
Appendix........................................................................................................................................24

INTRODUCTION
Digital innovation is the process which is used to make the individual more creative and
there are various tools which can be used in order to achieve great results in the market. The
main focus of the company is to become more profitable in market by implementing different
improvements in workplace (Liu, and et.al, 2021). The report aims to analyse about
understanding the importance of digital innovation in the workplace. Morrisons is one of the
largest supermarket which provides various quality products to the consumers. The organisation
has 497 supermarkets across various regions. The company is headquartered in Bradford, West
Yorkshire England. The company is using the competitive pricing strategy to attract new
potential customers in market. On the other hand, this report will evaluate all the key stages of
project lifecycle. Along with that, there will be brief discussion about the project management
plan which includes various stages. This helps to asses various risks which needs to be addressed
properly. For further instance, in this report there are multiple research methodologies which is
used to carry put the research properly.
Part -1
Background of the research report and the selected organisation
Overview of the research – The research aims to analyse about investigating the
importance of digital innovation in workplace. This will also help the organisation to carry out
operations effectively and attain maximum customers satisfaction. Morrisons is the retail
supermarket which provides quality products to the consumers. The organisation could
implement different ideas in the workplace to enhance their overall operations and achieve more
profitability in market.
Topic: What does an innovative digital workspace look like?
Research Aim: To investigate the importance of innovative digital workspace to improve the
performance of organisation and employee satisfaction. A study on Morrisons
Research Objectives:
To discuss the concept and importance of innovative digital workspace within retail industry
To evaluate the current trends for transforming digital workspace of retail companies
To analyse the strategies of innovative digital workspace adopted by Morrisons for improving
the performance of organisation and employee satisfaction

To examine the challenges faced by Morrisons while adopting strategy of innovative digital
workspace
Research Questions:
Explain the concept and importance of innovative digital workspace within retail industry?
What are the current trends for transforming digital workspace of retail companies?
What are the strategies of innovative digital workspace adopted by Morrisons for improving the
performance of organisation and employee satisfaction?
What are the challenges faced by Morrisons while adopting strategy of innovative digital
workspace?
P1 Explaining different stages of project lifecycle (PLC) and their use the completion of a
project
Project cycle include various stages which helps the individual to stare the project sand
evaluate every aspects in a detailed manner. There are five phases in this project lifecycle which
is mentioned below:
 Initiating Phase – This is one of the most initial stage of project lifecycle. This point
determined what are the visions and goals which the company wants to achieve in market
(Huynh, 2021). There are various key components of a project charter which includes
business case, deliveries, objectives, resource needed etc. In this stage the main focus is
to innovate different ideas which could implemented in the workplace to achieve
different goals and objectives in market. With the help of digital tools the workplace
could be transformed and they can manage their working operations effectively.
 Planning Phase – This is the stage where the company builds their infrastructure in order
to achieve different goals and objectives. The organisation can use different constraints to
implement the digital infrastructure in workplace. This will help them to manage the
working operations effectively (Liu, and et.al, 2022). The company can achieve a
significant growth over a period of time.
 Executing Phase – This is the stage where the budget is set there are different methods
which can be used in order to achieve the goals. Execution is one of the most vital stage
and digital innovation could help the company to provide the products and services as per
latest marketing trends.

 Monitoring and Controlling Phase – The organisation can track the actual progress of
project. There are various corrective measures which needs to be taken by the
organisation in an effective manner. With the help of digital tools the organisation can
monitor the performance of the employees (Holotiuk, and Moormann, 2018). They can
asses their critical areas in order to enhance the overall productivity of workplace. Digital
innovation is one of the mist crucial factor which helps the organisation to reach higher
outputs.
 Closing Phase – This is the final phase of project cycle which helps the organisation to
implement a solidarity process. It includes all the important aspects which needs to be
taken viable in order to achieve the overall goals and objectives in the market. Digital
innovation in workplace improves the company performance and fulfil their overall
targets in market in an effective manner (Huesig, and Endres, 2018). The project could
also become successful in every manner.
M1 Evaluating stages of PLC and certain factors, which needs to be considered in PMP
The stages of process life cycle could help to complete the work in an effective manner
and certain goals and objectives could be achieved by the firm. The individual could asses the
outcomes with the deliverables (Polonsky, and Waller, 2018). On the other hand, the quality
could be improved by enhancing certain aspects. There are various risks which could
accumulated in monitoring and controlling phase. The individual needs to use flexible
communication to complete different objectives and tasks.
D1 Critically evaluating the project-management process, and multiple research methods
The project management could helps the individual to evaluate different stages in the
project. They can achieve different goals and objectives which is set by the management. On the
other hand the research which includes data collection and sampling. It helps the researcher to
asses the data of certain group of people (Sverdlov, and et.al 2018). Data sampling is one of the
most crucial factor. It recites under the research methods. The data needs to be specifically clear
and the sources determined where it is originated.
P2 Examining multiple components to be considered while compiling project management
plan
Flexible communication

This is one of the most important tool which can help to enhance the business operations.
They can establish flexible communication and the company can achieve the goals and
objectives in a significant manner. With the help of flexible communication the researcher can
communicate with the individuals and this result in effective engagement. The individual can use
the information and use it to improve the strategic areas.
Effective planning
This is the important tool when the project is complied. The individual needs to carry out
proper investigation in order to complete the project. The main vision is to prepare different
target which needs to be achieve in a systematic manner (Wang, 2019). Planning different
activities will also help the individual to complete the work in and efficient manner. The
individual can identify the aspects in which they are lacking and plan it better to achieve
significant growth in the market.
P3 Examining different range of research methods and strategies and their use in project
management
Research Philosophy
This is the way which is used to gather the data in an effective manner. It is one of the
vast topic there are two types of research philosophy which includes Positivism and
Interpretivism (Hinings, Gegenhuber, and Greenwood, 2018). This helps the individual to gather
the important aspects and improve it in an significant manner. In this particular project the
positivism philosophy is used which includes various aims and objectives and there are multiple
data which is includes in the form of numericals.
Research Choice
The research choice is particularly divided into two methods which includes qualitative
and quantitative research. Quantitative research can be used because it helps in assessing
different statistical figures in an effective manner. This research method will help to make
different graphs to show the overall performance of the company and the areas in which there is
a need of further improvements.
Research strategy
Research strategy is a method which is used to create a path in an effective manner. The
individual can asses the information and improve the points. The individual can choose the
survey strategy which is generally been used to asses the data of the large group of people. The

individual can ask multiple questions form the candidate which helps in gathering the relevant
information.
Data Collection
It is the process which helps to collect the data and use it to improve certain areas. There
are two types of methods which includes primary and secondary data. Primary data could be
used to collect the data form a certified source (Ferrell, and Ferrell, 2019). On the other hand,
secondary data can be used to focus on gathering the data which is already established in some
source. Primary data is collected in this project because it helps the individual to gather the data
form multiple sources and the person needs to evaluate it properly.
Sampling
It is the statistical analysis which is used to measure the data of wide number of people. It
includes two methods which is probability and non probability. In this research the probability
sampling method is used. In this the data can be collected form various sources and there are
various new opportunities on which the individual can capitalise (Wang, 2021). Morrisons is
selected on the basis of random sampling.
M2 Evaluating research methods and strategies for gathering information and data
collection
The research methods could help to complete the work in a given period of time. There
are various data of the individuals which can be evaluated. There are certain researching methods
which includes the data collection and sampling. Through, this the researcher can focus on
collecting the data for the wider range of people. The individual can gather the primary data
which is raw and it needs to be assessed properly (Zwikael, Chih, and Meredith, 2018). On the
other hand, the secondary data is already been evaluated and it has been collected form the
certified and reliable sources.
P4 Producing a PMP that covers, aim, objectives, deliverables, quality, risk, and other
factors
Deliverables
Deliverables are the results which is attained by doing certain activities in the project. It
can be negative and positive. In this project management plan the investigation which is used is
questionnaire. It helps in preparing the proper planning by analysing the effective data and the
research and aims could be prepared. The primary deliverables of this is Questionaries. ON the

other hand the Gantt chart is also prepared which helps in completing the project in a systematic
time frame.
Quality
The quality of the project helps in improving different aspects in an significant manner.
In this project the primary and secondary research is used because it helps in gathering more
amount of data from different established sources (Eggert, Ulaga, and Gehring, 2020). Primary
data will certainly helps to complete this project in an effective manner the data can also be
collected form various other sources.
Risk
The main risk is that the data which is collected form different sources can be wrong in
the end.
Communication resources
The data can be communicated with the help of different technological methods. The
questionaries can be used and the email is end to certain individuals. The primary data is also
established in an effective manner form various sources.
Research method
The current project management plan which is used by the individual is quantitative
research. This method will helps to asses the data form various sources. On the other hand, the
positivism philosophy is used to address different problems and complete in an effective manner.
For further instance, the investigation is completed in given period of time and sampling method
is used to gather the data form different multiple sources.
M3 Producing effective PMP, and schedule for monitoring and completing the aims and
objectives
The Project management professional needs to be predictable and agile in order to
complete various tasks and activities. The scheduling of monitoring the aims and objectives
could help the individual to complete the work in an efficient manner. There are new findings
which can be evaluated with the help of aims and objectives. The main focus is to enhance the
overall working operations and complete the project in a timely manner.

D2 Justifying the choices made while deigning the PMP for completing the aims and
objectives
There are various key activities of the project completion. It includes evaluating different
aspects in order to achieve effective results in future. Project management professional asses all
the aims and objectives. There are various experiments which will help the manager to learn new
things. The project manager can designed the data in an effective manner which will help them
to carry out the quality results.
P5 Producing a work breakdown structure and a schedule timeframes and stages for
completion
Work breakdown structure
Work breakdown structure is the approach which is used by the individual to complete
the project in a given span of time (Bogers, and et.al, 2022). There are various steps which can
be used to complete the work in an effective manner. There are five levels of work breakdown
structure which includes initiation, planning, execution, control and close-out. It helps the
individual to understand different needs and address the viable concern to achieve the basic goals
and objectives.
Gantt Chart -

It is the horizontal chart which helps to understand different activities. With the help of this
Gantt the team members can complete the work in an effective manner. They can complete it on
a prior basis.
PART 2
P6 Primary research project execution along with related findings
Primary research
Frequency Distribution Table
Q1) Are you in favour of innovative digital workplace and do
you think it has a relation with workplace transformation?
Frequency
a) Yes 16
b) No 9
c) Maybe 5
Q2) Why do you think Morrison’s should prioritize innovative
digital workplaces in order to undergo digital transformation?
Frequency
a) Results in increased growth and efficiency 10
b) Results in successful removal of communication barriers 6
c) Helps establish needed change in organizational culture 8
d) Helps firms adopt new and advanced technologies 6
Q3) In order to undergo a digital workplace transformation,
which innovative technology do you think Morrison’s should
focus on?
Frequency

a) Social media promotional platforms 10
b) Smart systems powered by A.I. 5
c) Cloud implementation in the company 9
d) Process automation driven retail focus 6
Q4) In order to manage and implement digital transformation
in Morrison’s, what is the biggest challenge you personally
came across in the company?
Frequency
a) Employees resisting against needed change 5
b) AI technologies being very costly 4
c) Digital transformation is a time consuming process 7
d) Lack of motivation due to high chance of transformation failure 6
e) Employees not being skilled enough to operate digital systems 8
Q5) In light of the challenges faced by Morrison’s in terms of
implementation of digital transformation, what is the best
possible solution for the identified problem?
Frequency
a) Training employees in new processes 10
b) Investing in new and advanced technologies 9
c) Hiring new and talented employees 8
d) Developing new standards of quality and process control 3
Data interpretation
Q1) Are you in favour of innovative digital workplace and do
you think it has a relation with workplace transformation?
Frequency
a) Yes 16
b) No 9

c) Maybe 5
Interpretation - According to the data collected above, it is stated that 16 respondents have
answered yes that the innovative digital workplace has effects on the transformation of the
workplace in terms of being digital and also it is directly related with the creation of positive
environment in the workplace. The other 10 people working in Morrisons says no because
according to them it creates a fuzz in working and more stress is laid down on them.
Q2) Why do you think Morrison’s should prioritize innovative
digital workplaces in order to undergo digital transformation?
Frequency
a) Results in increased growth and efficiency 10
b) Results in successful removal of communication barriers 6
c) Helps establish needed change in organizational culture 8
d) Helps firms adopt new and advanced technologies 6

Interpretation – The above graph has showed the respond of 10 people, as they replied in a
positive way, they stated that the innovative digital workforce results in the increase in the
efficiency of the workforce also increasing the productivity as well. The company should
undergo the digital transformation so as to promote efficiency.
Q3) In order to undergo a digital workplace transformation,
which innovative technology do you think Morrison’s should
focus on?
Frequency
a) Social media promotional platforms 10
b) Smart systems powered by A.I. 5
c) Cloud implementation in the company 9
d) Process automation driven retail focus 6

Interpretation - As per the above data, it has been estimated that 10 respondents has opted the
favour of social media for promotional platforms so as to transform the workforce digitally as it
is the most used platform by the today's generation which can create a better workplace.
Q4) In order to manage and implement digital transformation
in Morrison’s, what is the biggest challenge you personally
came across in the company?
Frequency
a) Employees resisting against needed change 5
b) AI technologies being very costly 4
c) Digital transformation is a time consuming process 7
d) Lack of motivation due to high chance of transformation failure 6
e) Employees not being skilled enough to operate digital systems 8

Interpretation – The above graph has shown that 8 respondents have agreed that less skilled
employees and low technological efficiency is resulted in facing the challenges of opting digital
workplace transformation.
Q5) In light of the challenges faced by Morrison’s in terms of
implementation of digital transformation, what is the best
possible solution for the identified problem?
Frequency
a) Training employees in new processes 10
b) Investing in new and advanced technologies 9
c) Hiring new and talented employees 8
d) Developing new standards of quality and process control 3

Interpretation - According to the above graph it has been stated that 10 respondents have agreed
to approach the better way of opting the solution is providing them with the best and effective
training so that they can be efficient enough to adapt the changes in digital workforce
transformation at Morrisons.

Secondary Research
Two organisation using type of digital transformation
The term digital workplace transformation is that concept which is opted by various companies
to adapt some changes in the internal environment of the organisation according to the existing
changes in the external environment. It is the transformation of digital technicology in all areas
of the business, its operations and delivering the values to the customers as well. The pandemic
has accelerated the growth of digital transformation and the world became more friendly and
convenient in suing the technologies and adapting the changes also. This transformation is ,such
needed by the buy business and the organisation as the fast moving world requires easy access
over various technologies and other functions so that any issue or hindrances in their task can be
removed. The digitation of the business results in the increase in productivity and the efficient
resource management is also promoted. Digitalisation also encourages the sharing of knowledge
and various ideas because various platforms and creative mindsets came into collaboration across
the departments in an organisation. The workforce transformation has many benefits as well, as it
may laid to a wide variety of employer advantages including the empowering of the employees
to work more effectively and efficiently by which the productivity of the employers can also be
increased along with that, it also increases the customer satisfaction, drives the Data based
insights and enables the software monetization.
Morrisons is a British multinational grocery and general merchandising retailer which is
headquartered in England. This company is the third largest retailer in the world. As technology
is upgrading day by day and the customers are also being techno-friendly so it is important for
the business and the organisation to promote the digital workforce transformation. Tesco has
improved its digitisation and has opted advanced options to improve the in-store organisation.
The customers are now armed with the scanning devices so that they can do a manual check out.
Along with that it has also promoted its online grocery shopping store which can help the
customers to go digital and can shop from their smartphones.
Sainsbury is the second largest supermarket chain operating in United kingdom which has also
transformed the capabilities of its online business promoting the digital workforce
transformation. As the customer's scan a QR code using their smartphone application which is

linked to the credit or debit card. The company is being digital along with time adapting changes
in itself.
Value and benefits of using innovative digital tools.
The business across the world enjoys the benefits of using the digital technology as it is more
easy and convenient to perform various activities and manage different tasks at a time. The
digital tools also helps The business to get modernize and they can become more productive and
can also accelerate the workforce and functional ability of the organisation. The Morrisons
retailing company is using the machine learning technology to make the work more accurate and
functional covering vast data to make the ordering decisions correct.
P7 Presenting data to draw valid and meaningful conclusions and recommendations from
data analysis
It has been concluded that the information which is gathered in innovating digital
transformation in workplace will help Morrisons to improve their efficiency. They can different
goals and objectives in the market. Through digital workplace the company can manage the work
operations effectively. They also tend to provide better products to the consumers.
Recommendations
 In relation to Morrisons they can provide right training and development to the
employees to improve their overall skills. This also help them to achieve great results in
the future.
 Morrisons needs to heavily invest in the technology this will help them to provide better
products to the consumers.
P8 Reflecting the values of business project to meet stated objectives and own learning and
performance
I am very grateful that I got this project to complete the work and understand the effect of
digital innovation in workplace. There are certain strengths and weakness which helps me to
complete this project in an effective manner. The most important skills which I had inherent is
decision making. It helps me to take certain valuable decisions which could help the company to
achieve different targets in the market. The weakness is that I had missed certain deadlines
because of the ineffective time management. The Gantt chart is prepared to overcome different

challenges and completing different activities in the given time span. The investigation is also
completed by allocating the data form various sources.
M5 Evaluating project management process to achieve objectives and improve learning
and performance
The project management process could help the researcher to achieve the goals and
objectives in significant manner. The learning and performance could be enhanced by evaluating
different aspects. The performance could be evaluated with the help of on time delivery, budget
and process improvements. The project needs to overcome different challenges and risks in an
significant manner.
D3 Critically reflecting findings from research and project management process
In this research there is an extensive use of the digital transformation of the workplace.
There are variolous aims and objectives which could be evaluated by the individual (Alvarenga,
and et.al 2019). I have learned things form the research which includes various research method
and Project life cycle phase. This helps to asses different risks and and complete the certified
goals and objectives in a an appropriate manner. The main focus is to different skills and
capabilities which will help achieve great results in future.

CONCLUSION
From the above report, it has evaluated that digital innovation in the workplace could
help the organisation to achieve certain goals and objectives. It has been also analysed that
research methods includes includes various aspects which will help to evaluate different aspects
and complete the work in a timely manner. On the other hand in this report there is evaluation
project life cycle process which includes certain stages. This helps to carry out the plan
effectively with the implementation of certain new methods and strategies. Along with that, this
report also aims to analyse about understanding the use Gantt chart which includes certain
activities. It helps the team members to complete the work without any challenges. For further
instance, the main focus of this report is to produce and effective PMP which includes different
activities.

REFERENCES:
Books and Journals
Alvarenga, and et.al 2019. The project manager core competencies to project
success. International Journal of Managing Projects in Business.
Bogers, and et.al, 2022. Digital innovation: transforming research and
practice. Innovation, 24(1), pp.4-12.
Eggert, A., Ulaga, W. and Gehring, A., 2020. Managing customer success in business markets:
Conceptual foundation and practical application. Journal of Service Management
Research, 4(2-3), pp.121-132.
Ferrell, O.C. and Ferrell, L., 2019. Publishing ethics: managing for success. In How to Get
Published in the Best Marketing Journals (pp. 28-44). Edward Elgar Publishing.
Hinings, B., Gegenhuber, T. and Greenwood, R., 2018. Digital innovation and transformation:
An institutional perspective. Information and Organization, 28(1), pp.52-61.
Holotiuk, F. and Moormann, J., 2018. Organizational adoption of digital innovation: The case of
blockchain technology.
Huesig, S. and Endres, H., 2018. Exploring the digital innovation process: The role of
functionality for the adoption of innovation management software by innovation
managers. European Journal of Innovation Management.
Huynh, P.H., 2021. Enabling circular business models in the fashion industry: The role of digital
innovation. International Journal of Productivity and Performance Management.
Liu, and et.al, 2021. Status and digital innovation: A middle-status conformity
perspective. Technological Forecasting and Social Change, 168, p.120781.
Liu, and et.al, 2022. Digital innovation and performance of manufacturing firms: An affordance
perspective. Technovation, p.102458.
Polonsky, M.J. and Waller, D.S., 2018. Designing and managing a research project: A business
student's guide. Sage publications.
Sverdlov, and et.al 2018. Digital therapeutics: an integral component of digital innovation in
drug development. Clinical Pharmacology & Therapeutics, 104(1), pp.72-80.
Wang, P., 2019. Theorizing digital innovation ecosystems: a multilevel ecological framework.
Wang, P., 2021. Connecting the parts with the whole: Toward an information ecology theory of
digital innovation ecosystems. Mis Quarterly, 45(1).
Zwikael, O., Chih, Y.Y. and Meredith, J.R., 2018. Project benefit management: Setting effective
target benefits. International Journal of Project Management, 36(4), pp.650-658.

Appendix
No. Planned Activities Action Plan
1 Update your last week’s work
2 Problem encountered and how did you
handle the problem?
Points to consider:
What barriers did you face?
I have faced different issues which has
stopped the effective growth. There is partiality
which is growing over. The answers which is
given to the questionaries.
How did you overcome them?
In order to overcome different challenges I had
taken various communication classes and
enhance my overall knowledge in multiple
aspects. This helped me to achieve an effective
growth and improve certain areas.
3 Task for this week What have I learnt about myself this week?
Points to consider:
How did you feel when you had to deal with
tasks/problems? Did you find it useful to
complete the tasks?
In the initial phase there are various concerns
which needs to be address and the solutions of
the problems. I enhance my overall knowledge
which helps me to complete the tasks.
How well have you perform? What did you
contribute? What can you improve on next

week?
In my opinion I have performed very
efficiently and and understand the main aim
and objective of the study.
How might this learning apply in the future?
I can make different projects in the future on
the basis of different things and I have
improved my overall knowledge.
4 Risk issues identified. Points to consider:
Did you identify risks/issues with a lack of
skills required for undertaking research/tasks?
was there any project issue which were
highlighted in front of you while you're
performing the project management plan?
The main issue the effective communication
which needs to be improved in an effective
manner.
5 Plan your tasks for next week Points to consider:
Which tasks are priorities?
Market research, setting budget and timelines.
Have you set aside adequate time for pass
completion?
No
6 Project plan status till date (on/ahead /
behind)
If behind, why?

7 Remarks by the lecturer if any
Student Full Name, Registration No.
Student Signature and Date
Lecturer’s Name, Signature, and Date