Management Skills Report: Motivating Employees at Boots

This report examines the importance of effective management skills in the context of Boots Dagenham Heathway, focusing on strategies to motivate employees after store closures. It explores the value of motivation, decision-making, and problem-solving theories in managing and developing staff, emphasizing the role of management in creating a positive work environment and improving employee performance. The report highlights the significance of performance appraisals, rewards, and feedback in boosting employee confidence and increasing company productivity. It concludes that effective management is crucial for employee performance, company profitability, and regaining market position. The report references relevant academic literature to support its analysis.

Management Skills

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
Importance of effective management skills................................................................................3
Value of motivation, decision making and problem solving theories for managing and
developing staff...........................................................................................................................3
Role and influence of management within Boots.......................................................................4
CONCLUSION................................................................................................................................4
REFERENCES................................................................................................................................5

INTRODUCTION
As the businesses have to sustain the competitive market it is important that they change
their strategies so that they can continue to grow and develop in the market. In this report the
management skills which are required to motivate the workers of Boots Dagenham Heathway
who have been demotivated because of the closing down its 200 high street stores will be
discussed.
MAIN BODY
Importance of effective management skills
Effective management skills are the abilities of managers to manage the people and work
in company so that effective communication can be established which can help in solving
problems effectively and also collaboration of work of employees in an efficient manner. This
help in creating a good working environment in company, understanding the workers and
encouraging them so that company goals can be efficiently achieved on time. This also help in
organising the work of employees so that they can complete the work given to them within time
limit and increase company profitability (Teece, 2016).
Value of motivation, decision making and problem solving theories for managing and
developing staff
The various theories which are related to motivation, decisions making and problem
solving can help the managers in choosing the best theory which can help in effectively
motivating the employees so that their performance can be improved. Also through decision
making theories the best theory can be chosen which can help in making efficient decisions in
company by involving the ideas of employee so that best decision can be taken. Solving problem
theories can help in selecting the best theory that can help in solving the company problems in an
efficient manner and achieving company goals effectively. These theories are important in
encouraging the workers to improve their performance and accepting change efficiently.
These theories also help in managing and developing the staff of company so that their
efforts can be efficiently used in achieving company goals through motivating them and taking
efficient decisions that are essential in the development of employees of company.

Role and influence of management within Boots
The management of Boots Dagenham Heathway plays an important role in managing the
work of employees so that they can efficiently complete their work on time. The management of
company has significant impact on the work of employees as they can help in boosting up the
confidence of workers to perform better by taking appropriate steps like giving them
performance appraisals, rewards, feedbacks etc. These policies can be implemented in company
so that the employees can be encouraged to improve their performance so that the productivity of
company can be increased. The role of management in Boots is to manage the work of all the
employees so that they can perform their work in an efficient manner and help the company in
regaining its position in market through improved employee performance (Sampson, 2017).
CONCLUSION
From this report it can be concluded that management of company plays an important
role in managing the work of all the employees so that they can perform their work in an
efficient manner. Also they help in motivating the workers so that they can improve their
performance which will help in increasing company profitability.

REFERENCES
Books and Journals
Teece, D.J., 2016. Dynamic capabilities and entrepreneurial management in large organizations:
Toward a theory of the (entrepreneurial) firm. European Economic Review, 86, pp.202-
216.
Sampson, R.J., 2017. Family management and child development: Insights from social
disorganization theory. In Facts, frameworks, and forecasts (pp. 63-94). Routledge.