Research Project: Motivation Impact on Marriott Hotel Job Performance

This research project plan proposes an analysis of the impact of motivation on job performance, using Marriott Hotel as a case study. The rationale highlights the importance of employee motivation for organizational success, addressing the challenge of enhancing worker performance. The introduction defines motivation and its relationship with job performance, emphasizing the significance of a motivated workforce for a hotel like Marriott. The research aims to analyze this impact, with specific objectives including exploring the meaning of motivation and job performance, identifying ways to enhance motivation, and recommending methods to improve employee performance. The study employs a qualitative approach, using thematic analysis, and utilizes both primary and secondary research, collecting data through questionnaires. The population includes all Marriott Hotel employees, with a sample of 50 selected using random sampling. The plan also includes a detailed time plan and resource allocation, outlining the stages of the project from preparation to submission, with references to relevant literature.

RESEARCH PROJECT PLAN
(PROPOSAL)
Title/Topic: Analysing the impact of motivation on job performance: a case study on
Marriott hotel.
Rationale/
Background:
The most prominent issue which is generally being faced by the manager of
Marriott hotel is to identify the way through which motivation of workers can
be enhanced by the firm in an effective manner. This is because, success of
any enterprise largely depends upon its employees only. Workers will be able
to perform well if they feel motivated as well as satisfied from the work which
is being allotted to them.
This is an issue now because at present it is becoming very difficult for the
organization to identify the ways through which performance of employees
can be enhanced (Kanfer, Chen and Pritchard, 2012). Due to this, need of
conducting the present study is being arisen in front of the manager of
enterprise.
In addition to this, study conducted has its importance because with the help
of this it can be assessed by the manager of corporation that whether the
employee's motivation plays a crucial role in enhancing the performance of
enterprise or not.
Introduction According to the view point of Chafetz, Prentkowski and Rao, (2011).
“Motivation is the process of generating enthusiasm among workers which
will enable them with regard to deliver the best services to the enterprise in an
effective way” (Chafetz, Prentkowski and Rao, 2011). In addition to this,
Park and Rainey, (2012) have stated that “Motivation is being regarded as the
process of giving someone a reason of doing something” (Park and Rainey,
2012). In accordance with the given context, it has been seen that success of
any corporation thoroughly depends upon its employees. With the help of the
team of talented workers , firm will be able to carry out its efforts with regard
to increase its sales and profitability in an effectual manner.
However, it is not necessary that by having the team of talented individual
firm can assure its success in the competitive business environment. Here,
effective performance will be carried out by the workers, if they feel highly
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satisfied with the job roles and responsibilities which are being assigned to
them. Thus, it can be said that concept of motivation and job performance are
directly interrelated with each other. By considering this fact, it can be said
that employees will be able to give their best performance if they are satisfied
as well as motivated (Kanfer, Chen and Pritchard, 2012). Thus, due to this
firm such as Marriott hotel can gain benefit in the form of increasing profits
and sales.
In order to carry out the given study, Marriott hotel is selected. It is a famous
luxury five star hotel which has its presence in the number of countries. It has
the team of around 200000 employees that are playing very effective role in
the success of firm.
Aim of the
research
Main aim of this study is to analyse the impact of motivation on the job
performance of Marriott hotel workers.
Objectives of
the research
On the basis of given aim following objectives are set.
 To explore the meaning of motivation and job performance.
 To identify the ways through which motivation of hospitality industry
workers can be enhanced.
 To analyse the impact of motivation on the job performance of
hospitality industry workers.
 To recommend some other ways through which performance of
employees can be enhanced.
Research
questions
Or
Hypothesise
On the basis of above mentioned objectives following questions are framed:
 What is the meaning of motivation and job performance?
 What are the ways through which motivation of Marriott hotel
workers can be enhanced?
 What are the impacts of motivation on the job performance of
Marriott hotel workers?
 What are the ways through which performance of Marriott hotel
employees can be enhanced?
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Research
strategy:
Qualitative
approach
vs
Quantitative
approach
For the purpose to carry out the present study, qualitative approach will be
selected. This is because, given study is more of qualitative in nature.
Furthermore, with an aim to analyse the collected data for the present study
technique such as thematic analysis will be used in which data can be
analysed by preparing themes (Khan, 2011).
Primary/
Secondary
Research
With respect to the present study, both primary and secondary research will be
carried out.
Sources of
Data
With the aim of carrying out the primary and secondary research, data will be
collected from the number of sources.
Primary source of collecting data
 Questionnaire
Secondary source of collecting the data
 Books
 Journals
 Online article
 Company magazine
Population
and Sampling
All the employees who work within Marriott hotel will be considered as the
population of present study. However, for the researcher it is very difficult to
carry out its study among whole population. Due to the presence of given
aspect, need of selecting the sample is being occurred in front of scholar
(Jackson, 2010). For the present study, sample of 50 Marriott hotel employees
will be selected. In order to select the same, random sampling method will be
used. This is because, with the help of this technique sample will be selected
without any kind of bias.
Data
collection
methods
For the purpose to collect primary data for the present study, tool such as
questionnaire will be used (Kuada, 2012). With the help of this tool, views
and opinions of selected sample with regard to selected topic under study can
be gathered in an effective manner.
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Time plan and
resources
required
There are two different type of resources needed for the present study. These
are depicted in below:
 Time
 Financial
GANTT CHART
Activity 1st
Month
2nd
Month
3rd
Month
4th
Month
5th
Month
6th
Month
To prepare plan
Introduction of the study
Research objectives
Review of the research
Research Methodologies
Collection of data
Analysis of data
Conclusion and
recommendations
Report review
Submission of report
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REFERENCES
Chafetz, M. D., Prentkowski, E. and Rao, A., 2011. To work or not to work: Motivation (not
low IQ) determines symptom validity test findings. Archives of Clinical
Neuropsychology. 26(4). pp. 306-313.
Jackson, S., 2010. Research Methods: A Modular Approach. Cengage Learning.
Kanfer, R., Chen, G. and Pritchard, R. D., 2012. Work motivation: past, present and future.
Routledge.
Khan, A. J., 2011. Research Methodology. APH Publishing.
Kuada, J., 2012. Research Methodology: A Project Guide for University Students.
Samfundslitteratur.
Park, S. M. and Rainey, H. G., 2012. Work motivation and social communication among
public managers. The International Journal of Human Resource Management. 23(13).
pp. 2630-2660.
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