Employee Motivation: Impact of Smart Practices on Productivity

This report investigates the impact of smart motivation practices on employee productivity, focusing on Marks & Spencer (M&S) as a case study. It begins by defining motivation and productivity, highlighting the interconnectedness of intrinsic and extrinsic motivation. The report outlines various motivation practices such as training and development, rewards and recognition, and employee engagement. It then delves into the research methodology, employing a research onion framework to analyze data collection methods. The literature review explores the importance of motivation in organizations, its impact on employee productivity, and the challenges faced by M&S managers in implementing motivation practices, such as a changing workforce and the difficulty in measuring motivation. The study aims to determine the impact of smart practices of motivation on employee productivity, examining the challenges faced by M&S managers in implementing these practices, and concludes with potential outcomes and ethical considerations.

Research
Methodologies
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Abstract
The main objective of this report is to highlight the impact of smart motivation
techniques on productivity of employees. Motivation results in enhancing an employee’s
productivity. This report discusses about background of the information and purpose of a study.
This report covers research aims and objectives which highlights motivation practices. Further, it
consists of literature review which provides in-depth information about the topic. In addition,
research methodology is mentioned which helps in collecting information from various sources.
There is a ethical issues discussed of a given research and at last conclusion has made for getting
better outcomes.
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Table of Contents
Abstract............................................................................................................................................2
Title: Impact of smart practices of motivation on employee productivity.......................................4
Introduction .....................................................................................................................................4
Background ............................................................................................................................4
Problem statement .................................................................................................................4
Purpose of research ................................................................................................................5
Research aim .........................................................................................................................5
Research objectives ...............................................................................................................5
Research questions ................................................................................................................5
Literature review .............................................................................................................................6
Research methodology ....................................................................................................................8
Introduction ...........................................................................................................................8
Research philosophy...............................................................................................................9
Research approach .................................................................................................................9
Research method....................................................................................................................9
Research designs....................................................................................................................9
Population sampling.............................................................................................................10
Data collection .....................................................................................................................10
Data analysis ........................................................................................................................10
Ethical consideration............................................................................................................10
Reliability and validity.........................................................................................................11
Time plan..............................................................................................................................11
Conclusion and potential outcomes ..............................................................................................11
References .....................................................................................................................................13
Books and journals ..............................................................................................................13
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Title: Impact of smart practices of motivation on employee productivity
Introduction
Background
Motivation refers to the manner or a way in which an employee is inspired by its
managers in order to achieve organisational objectives. The main aim of this report is to
determine the impact of smart practices of motivation on employees' productivity. Motivation
and productivity are interconnected terms which is used by most of the researcher as a subject.
Motivation are of two types that is intrinsic and extrinsic motivation. These both techniques are
used by organisation in order to motivate them towards organisational goals. On the other hand,
productivity is one of the aspect which is used in an organisation. It can be described as optimum
utilisation of resources to enhanced productivity of an organisation or employees. There are
various practices of motivation such as training and development, rewards and recognition,
growth opportunities and employee engagement etc. which are used by firm to enhance and
retain employees for long time. These motivation smart practices develop employees potential
and results in enhancement of organisation profits. The chosen organisation is Marks and
Spencer group plc. Company was founded in the year 1884 by Michael Marks and Thomas
Spencer. Currently it is serving more than 1,470 locations globally (Marks & spencer, 2021). It
deals in variety of products like clothing, food products and home products etc. Present report is
based on motivation practise used in Marks and Spencer. This report includes research aims and
objectives and questions. The literature review is mentioned and further, research methodology is
used for collecting data and information through various sources is discussed. Further,
conclusion is made for getting potential outcomes.
Problem statement
Motivation is the important factor of an organisation. Because it helps in impacting
positive way to the employees. Motivation results in enhancing employee’s productivity as well.
But sometimes, managers are so busy that they could not be able to conduct motivation practice
at their working environment. So this creates demotivation and results in leaving employees from
organisation. If motivation is not used in organisation, then this results in increasing of
employees' turnover ratio as well. By developing motivation smart practices, this helps
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organisation in enhancing their productivity and efficiency. Motivation helps in impacting
positive way to the employees. Motivation results in enhancing employee's productivity as well.
Purpose of research
The rationale of choosing this topic is that motivation helps in enhancing productivity of
a business. This helps in development of an organisation and retaining employees for long time.
Motivation is directly related with productivity of an organisation because if managers are
motivating employees through various practises, then this may result in reducing employee
turnover ratio. This topic is more useful because Marks and Spencer is using some of the
motivation practises in their organisation such as rewards and recognition, training and
development etc. which could impact positively to their employees and results in increasing
enhancing employees productivity. Further, while conducting this research, there can be two
types of perspective. These are personal and professional prospective. Researcher also have
worked on some of the weakness like communication skills and time management skills. In
addition, researcher has taken use of primary and secondary research in order to enhance their
personal and professionals skills which could helps them in near future also. In this particular
research, for enhancing personal skills, researcher has taken use of literature review and
questionnaire survey to get true and reliable understanding of a particular topic.
Research aim
“To determine the impact of smart practices of motivation on employee productivity.” A
study on Marks and Spencer.
Research objectives
 To determine the concept of motivation and its importance in an organisation.
 To analyse the impact of smart practices of motivation on employee productivity.
 To examine the challenges faced by M&S managers in implementing motivation
practices on employees.
Research questions
 What do you understand by the concept of motivation and its importance in an
organisation?
 What is the impact of smart practices of motivation on employee productivity?
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 What are the challenges faced by M&S managers in implementing motivation practices
on employees?
Literature review
What do you understand by the concept of motivation and its importance in an
organisation?
According to the views of Bhatti, Soomro, and Shah, (2021) Motivation is regarded as an
inspiration which helps in making use of workers skills and knowledge for the growth and
development of an organisation. It refers to the act that defines people towards achievement of
organisational goals and objectives. It is regarded as physiological process which inspire people
to use their ability in an working organisation. Managers of an organisation are using effectively
smart practises of motivation which helps them in development of an employee's efficiency and
potential. As every employee is having a capacity to do work, but the thing is just to motivate
and inspire them towards their achievement of work. It is a process of exploring talent of
employees. Motivation is very efficient in an organisation because it helps in development of an
employee's productivity and results in achievement of organisational objectives and aims. There
can be some of the importance of motivation within an organisation.
One of the main importance is that it increases productivity of an organisation and
employees both- it is seen that when employees are fully motivated then they work with full
potential and perform better as compared to other employees who are not motivated. So, this
results in enhancement of productivity of employees and organisation both. Motivated employee
works towards achievement of organisational objectives as well (Abdullah, Mohamad, and
Sham, 2021). Next importance is proper utilisation of production factor- motivation is a factor
which is used to stimulate employees. So, motivated employees take proper utilisation of
production factors and make optimum utilisation of resources. So, this may result in increasing
productivity and profitability of an organisation. Next importance is organisational goal and
mission- as organisation money, infrastructure and machine cannot be used effectively until and
unless a motivated employee cannot work effectively. So, it is said that motivation helps the
organisational in increasing their profitability and company objectives also.
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What is the impact of smart practices of motivation on employees productivity?
From the views of Betty Wanjiku Mahinda, Beyene, and Ingasia Ayuya, (2021)
Motivation results in enhancing productivity of an employee or an organisation. If employee are
motivated then they will work effectively within a working environment and this will be
resulting in achievement of organisational aims and objectives. There are various types of smart
practices of motivation which are used in an organisation to retain employees for long time. This
results in enhancing employee motivation and results in increasing their productivity as well.
Some of the practices like rewards and recognition, training and development opportunities,
performance management programmes, employee engagement and growth opportunities etc.
helps organisation in enhancing employees motivation towards achievement of goals (Bag,
Yadav, and Kataria, 2021). Further, engagement of employees resulting in encouragement of
employees in decision making process and they get more motivated towards the performance of
work.
Next is rewards and recognition is the next practise, that helps in achievement of
organisational goals and objectives. This develops employee’s behaviour and results in
achievement of organisational objectives (Sulaiman, Ibrahim, and Hakim, 2021). When manager
is providing rewards and recognition then this helps in getting motivated and results in retention
for long time. As when employees are well motivated, they work more effectively and this
develops productivity and growth opportunities also. Employee motivation is resulting in
encouraging employee towards highly productive and performing better job. In addition, workers
cannot be get motivated until they did not get something in return. So for that, manager uses
performance management programmes in order to analyse the performance of employees, as
who is working hard and who is not. So, this helps them at a time of distribution of rewards and
recognition. Employees who are hardworking, were get promotions and bonus so they get
motivated and work more effectively. In context with Marks and Spencer, there manager is
working well and developing various option in order to retain employees. They are creating
positive impact by using smart practices of motivation. They are using training and development
methods, growth opportunities in order to develop their productivity and efficiency
(SİCHİNSAMBWE, LİALABİ, and MAPOMA, 2021). This could help employees in getting
motivated and achieving goals.
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What are the challenges faced by M&S managers in implementing motivation practices on
employees?
According to Sequeiros, Oliveira, and Thomas, (2021) Motivation is regarded as one of
the most important technique to retain employees and enhancing their productivity. But
sometimes managers also face challenges while using these motivation practices. These are
changing workforce- as motivation is regarded as changing job due to changing of employees in
every job position. Many of the employees working in business environment is having different
needs and demands, values and beliefs, background and thinking etc. so manager sometimes do
not aware about these thinks. So this may results in becoming a challenge for managers while
using motivation practises (Kılınç, 2021). Next is employees motivation cannot be seen, this can
only be presumed. Suppose there are two employee working in an organisation having same
qualification, experience and ability. The reason is that motivation cannot be seen, which
employees is getting motivated by managers and which not. On the other hand, implementing
motivation practises can be a challenge at a time when employees are consistently changing their
job role. So there could be lot of confusion among job roles and results in demotivation. As
many of the firms are hiring and firing employees by seeing their performance. So, this
demotivated employees and their productivity decreases. In context with Marks and Spencer,
there managers are facing some of the challenges within an organisation. One of the biggest
challenge manager faced is changing workforce. As managers could not be able to aware about
every employees needs and demands, and their values and beliefs, so this becomes challenge for
them as which employee will get motivate through which practise (Tommasi, Perini, and Sartori,
2021). So this is to be considered in mind while implementing of certain practices of motivation
within an organisation.
Research methodology
Introduction
Research methodology is the process or techniques that is used by researcher in order to
collect data and information in most effective manner. This main aim of research methodology is
to collect reliable and true information about a particular topic which is discussed in a given
research. This helps in achievement of research aims and objectives. In this present study,
research onion framework is used to analyse various methods. This is mentioned below:
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Research philosophy
Research philosophy refers to the set of values in context with methods used to collect
information. This helps in collecting and analysing information so frequently. Philosophies are of
two types. These are interpretivism and positivism philosophies. In this present study, researcher
is making use of Positivism philosophy which helps in collect data through tables and graphs.
Further, this brings overall details and accurate information about a particular task.
Research approach
Research approach refers to the procedure of collecting accurate information about a
particular topic. This is a next layer of research onion framework. This consist of two types.
These are Deductive and inductive approach. In this given report, researcher is using deductive
approach to collect information. This brings quantitative information about a given topic and
results in collecting data through tables and graphs which brings reliable information.
Research method
There are two types of research method which helps in collecting information. These two
methods are quantitative and qualitative research method. Quantitative research method is
collected through tables and charts. On the other hand, qualitative research is collected through
books and journals. In this present study, researcher is using quantitative research method which
is collected through tables and graphs and makes use of statistics to collect reliable information.
Present study includes questionnaire survey which consist of open and close ended questions an
which is to be filed by respondents selected as a sample (Shafique, and Zia-ur-Rehman, 2021).
Quantitative research includes true facts and figures in order to get reliable interpretation.
Research designs
Research design is described as a framework which used at a time of collection and
gathering of an information. This consist of three types. These are experimental, descriptive and
exploratory. In this particular research, researcher is using descriptive research design because
this is based on particular situation and population. In this researcher focus on collecting
quantitative data and findings and this results in collecting reliable and accurate information.
This helps in collecting data through given objectives in a systematic manner.
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Population sampling
Sampling is selection of some of the samples from large number of population. Sampling
consist of two types (Rajan, 2021). These are probabilistic sampling and non- probabilistic
sampling. In this particular study, probabilistic sampling is used because it makes use of random
sampling which helps in selecting sample from large number of population. This allows equal
chance to every respondent to be selecting in a sample. Random sampling does not results in
being biased with respondents. In this research, researcher is selecting 30 respondents who are
the employees of Marks and Spencer and they are to be filled a questionnaire.
Data collection
Data is collected through two sources. These are primary and secondary source of data
collection method. Primary data collects practical information which uses tables and graphs.
Then on the next hand, secondary data collects theoretical information about a specific topic. In
this given research, researcher is using both of the data collection method (Al Shraah, Abu-
Rumman, and AlJboor, 2021). As primary data is collected through questionnaire survey which
includes close and open ended questions. This is to be filled by respondents who are the
employees of Marks and Spencer. It will include tables and charts. On the next hand, secondary
data is collected through books and journals which is presented in the form of literature review.
This brings in depth information about a topic of motivation smart practises.
Data analysis
This present study is mainly focuses on quantitative data and findings. So, data can be
analysed in this research by using frequency distribution analysis. This analysis helps in
analysing information effectively and getting reliable information. Further, researcher is using
inferential statistics in order to analyse the data and information. And they are using Microsoft
excel software in order to made graphs and charts.
Ethical consideration
The ethical issues which could be faced by researcher is lack of interest of respondents in
giving information about their organisation (AlMazrouei, 2021). Then information which is kept
should be confidential and cannot be revealed to any third party. Then researcher faces some
other issues like information could not reliable sometimes so this becomes an ethical
consideration.
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Reliability and validity
The reliability of information is that there is a use of questionnaire surveys and frequency
distribution table which results in providing effective and reliable information. This brings
reliable information. But on the other hand, by using literature review, it brings valid information
about a given topic.
Time plan
Task Week
1
01.03-
07.03.
2021
Week
2
08.03-
14.03.
2021
Week
3
15.03-
21.03.
2021
Week
4/ 5/ 6
22.03-
11.04.
2021
Week
7
12.04-
18.04.
2021
Week
8
19.04-
25.04.
2021
Week
9
26.04-
02.05.
2021
Week
10
17.05-
23.05.
2021
Week
9
24.05-
30.05.
2021
Wee
k 10
31.0
6-
06.0
6.20
21
Project
formulation
and Project
Planning
Literature
Review
Methodolo
gy
Data
Collection
and
Analysis
Discussion
of
the results
Report
writing
Presentatio
n of the
project to
the Board
of Directors
Conclusion and potential outcomes
From the above, it can be concluded that motivation is most important for an organisation
to develop among employees. If organisation is focusing on providing more motivation through
various motivation practices such as training and development, rewards and recognition,
employee involvements etc. then this brings more productivity among employees and within
organisation as well. The outcomes which can be come after conducting this research will be that
organisation will more focus on rewards and appreciation schemes so that they could enhance
employees and results in retention for long duration. Company is currently using training and
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development and growth opportunity schemes but they should more focus on employee
rewarding system in order to enhance their productivity more.
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References
Books and journals
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Role of Career Function, Quality Relationship on Mentee's Job Satisfaction: A
Moderating Model Approach. Ilkogretim Online, 20(4).
Al Shraah, A., Abu-Rumman, A., Al Madi, F., Alhammad, F.A.F. and AlJboor, A.A., 2021. The
impact of quality management practices on knowledge management processes: a study
of a social security corporation in Jordan. The TQM Journal.
AlMazrouei, H., 2021. Empowerment leadership as a predictor of expatriates learning goal
orientation and creative work involvement. International Journal of Organizational
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Rajan, D., 2021. Organization Structure and Management Practice Related Factors Causing
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Rehman, J., 2021. Creating multi-stakeholder value by leveraging high performance work
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Rivera-Guevarrez, R. and Flecha-Ortiz, J., 2021. Job insecurity perceptions in the face of a
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Sequeiros, H., Oliveira, T. and Thomas, M.A., 2021. The Impact of IoT Smart Home Services on
Psychological Well-Being. Information Systems Frontiers, pp.1-18.
Shafique, M. and Zia-ur-Rehman, M., 2021. Impact of Talent Management on Employees’ Work
Outcomes. sjesr, 4(1), pp.405-415.
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SİCHİNSAMBWE, C., LİALABİ, L., MUYENGA, A. and MAPOMA, R., 2021. Influence of
Performance Appraisals on Promotion of Teachers in the Ministry of Education, Kabwe
District of Zambia. International Journal of Human and Behavioral Science, 6(2),
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FIELD OF ENDOWMENTS (AWQAF) AND THEIR ROLE IN THE
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Mohammed Zaidan, 3 Norrodzoh.
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Online
Marks & Spencer, 2021. [Online] Available through <https://www.marksandspencer.in/>
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