Organisational Behaviour: Motivation, Teams, and Philosophies Report

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This report provides an in-depth analysis of organisational behaviour, focusing on key concepts such as organisational culture, politics, and power dynamics. It evaluates the impact of these factors on individual and team performance, using John Lewis Partners as a case study. The report explores motivation theories, including content and process theories, and their application in achieving organisational goals. It also differentiates between effective and ineffective teams, analyzing team development and the importance of dynamic cooperation. Furthermore, the report examines the philosophies of organisational behaviour within the context of business environments, critically assessing their influence on employee behaviour and performance. The analysis covers various aspects of organisational behaviour, offering insights into how these elements affect employee performance and the overall success of an organisation.
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ORGANISATIONAL
BEHAVIOUR
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Table of Contents
INTRODUCTION...........................................................................................................................1
Task 1...............................................................................................................................................1
P1. Evaluate the impact of organisation culture, politics and power in individual or team
personality behaviour and traits to create any difference.......................................................1
M1. To highlight the major impact of organisation politics, power and culture towards the
employee performance criteria...............................................................................................4
Task 2...............................................................................................................................................4
P2. Demonstrate the proper evaluation about the motivation theories with procedure and
techniques which supports to attaining the goals of the organisation context.......................4
M2. To analyse the factor of motivation influence in the employees behaviour as well as
performance criteria................................................................................................................7
D1. Highlight the comparison between the roles of the organisation culture, politics and
power along with the motivation in the organisation perspective..........................................7
Task 3...............................................................................................................................................7
P3 Demonstrate an effective team as opposed to an ineffective team...................................7
M3 Analyse team and group development to support development of dynamic co-operation10
Task 4.............................................................................................................................................11
P4. By implement the philosophies regarding within the organisational behaviour in the
context of mapping the environment of business nature......................................................11
M4. Critically examine of the philosophies and range of the concept about to influence of the
behaviour as in positive and negative procedure..................................................................12
D2. Design the relevance factor of team development along with application of organisational
behaviour impact in employees performance.......................................................................12
CONCLUSION..............................................................................................................................13
REFERNCES.................................................................................................................................14
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INTRODUCTION
Organisational Behaviour is the background study of the human behaviour where it
usually analyse or observe the nature, traits and attitude of an individual towards the
organisational task oriented, it presumes to driven about the a person that how he/she approach
the work in their personality or behaviour traits (Gleasner, 2017). As it propounded through
within the managerial method on which it represent about the strategies to operate the better
human discipline guidance where it introduced the organisational growth as along with particular
employee aspect scrutinize in regarding to the work procedure. The role of organised and
monitored the activities regarding organisation behaviour through company’s manger or leader
that pursues their approaches to evaluate the outcomes which would be driven on the basis of the
organisational featured. The organisation selected for current investigation is John Lewis which
is well known department store operating throughout the various locations of Great Britain the
main headquarter of which is situated at England, UK. This assignment consists a description
about organisational culture, politics and power along with discussion of content and process
theory of motivation. Furthers, an evaluation of effective and ineffective team is also there along
with study of organisational behaviour and theory.
About Company Description:
A John Lewis Partners is the individual British supermarket which deal of trading about
the groceries as a part of Britain’s largest employee owner retailer business venture which is
operated through serving the area of the United Kingdom at the year of 1904 (Lee, 2018). As
their product and services is goes through around on Food and beverages with having the
revenue in yearly basis is 5,400 million Pounds and regulated and founder of this venture is John
Lewis Partnership.
The John Lewis and Partners are the high brand of department market stores which has
been operated by the Britain conceptual identity to operate the supermarket by selling of
merchandising product of every aspect of organisational related mutual retailer business as it
deals with the consumer quality wise of textiles product and other items provided.
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Task 1.
P1. Evaluate the impact of organisation culture, politics and power in individual or team
personality behaviour and traits to create any difference.
The description of organisation behaviour is the propaganda of human behaviour
examination in organisation context. On the other hand it described its role within the presence
of featured that includes in the organisation to making it pursue on the factor of employee
performance mapping through their competencies that directly proportional through their
attributes or traits.
Organisational Culture
It defines about the organisation structure which commenced about the values, norms and
objectives regarding work discipline where employees need to pursue their work under the rules
and regulation form maintain the organisation culture stable along with scrutinize the attitude
and other attributes of business environment to analyse the certain knowledge and outcomes.
Handy’s Model: This model is prescribed about to suggest the managerial techniques and
procedure in which it helps to analysing the organisational culture aspect in perspective of
individual and team performance to along with it helps to undertaking the consideration of
company John Lewis Partner enterprise which evaluate the scenario of their premises which will
shows the organisational culture (Christopher, 2016).
Role Culture: As in the any business enterprise it defines about the assorting of
deliverables the work outcomes who having individual responsibility to operate and
handle the situation (Ahmed, and et. al, 2018).
Person Culture: By confined about the changes rises of involvement on the specefic
person’s attributes brings the positive or negative fluctuation that directly or indirectly
stimulus the company performance (Boguszewicz-Kreft and et. al., 2019).
Task Culture: This is the format of the allotment of task persuasion which contains few
important motives to accomplish factor through workforce (Christopher., 2016).
Power Culture: It comprises about to someone who is having the authority or whose
influence made actually impact on other organisation and workforce attribution or
competencies (Glasner, 2017).
On above discussion in organisation culture in aspect of John Lewis Partner Company there
would better culture of Person and Power factor where it needful to establishment or having a
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requirement of positive influence who can having effective decision making capabilities that will
bring productivity fluctuation (Boll, 2019).
Organisational Politics
As to elaborating about the rules and regulation regarding with the compliances which
follows and instructed through the particular whose having te influencing power to managing
and controlling the managerial activities that balanced the organisation workload as well as the
workforce (Lupien, 2018).
By optimising to adopting the method of the consideration about the Metaphor’s
Organisation politics as it contains the brief of quadrants that allows to making the structure of
strategies enhancement.
Woods: The formation about the formal and simple procedure of compliances which
effect to the organisation compliances as in norms and core vales which constructed of
organisation framed (Habibi and et. al., 2018).
High Grounds: In this quadrant it prescribed about the higher authority whose having
decision making role as well as to contributing the implementation through changes
evaluation of positive outcomes (Lupien, 2018).
The Rocks: Having a proper scrutinizing the traits and skills of individual by superior
one whose attains the influencing power of undertaking the interaction where the
discussion of job role and responsibility delivered as to handling the situation (Murani,
2017).
On the basis of the above method of organisational politics generates Metaphor
organisational politics that derives about the Metaphor quadrants as it offers the suitable factor
would be Woods where in company needs to having effective work regulation system which
optimised the systematic approach to handling the organisational working oriented aspect to
accomplish the objectives (Ahmed and et. al , 2016).
Organisational Power
The concept of organisational power is having to providing the facilities regarding with
the individual creates the influencing presence of power inherent in the organisation premises
which create the effective environment of attitude towards about the stake holder through
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monitored all the activities and undertaken by measured the process of task and assignment
within organisation along with the Decision making matters (Pelat and et. al., 2017).
The value of the organisation power consists the featured of formation method about
driven by French and Raven Power that comprises about the influence as the fluctuation change
in the belief, behaviour and specify the target a person of generating the outcomes on the
performance reflects through employees.
Expert Power: This nature of power is emphasis about the person in the organisation
who having abundance of knowledge regarding with aspect of working segmentation
which implies through handling the culture activity that presumes in the respective
organisation (Poulot, 2018).
Cohesive Power: This power is need to specify the punishment factor in those aspect
when the manger or leader get to analyse the error of mistake occurs in organisation
working duration (Lee, 2018).
Legitimate Power: As the specification of power occupies the holding position by an
individual who manages and procuring the work aim of increasing the manpower ability
for organisation work assessment distribution within the optimum suitable jobs and
responsibility within the organisation (Reif, 2017).
According to the above discussion on the Organisational Power as it allows the features
of the French and Raven method of power factor it will suitable by considering the Cohesive
Power necessity in the company safety of compliances secure as to elaborating the main
punishment aspect highlight on the behalf of involvement in sort of illegal activities which
impact in the performances through better productivity increase and also this power can enthustic
to improvised the lacking techniques.
M1. To highlight the major impact of organisation politics, power and culture towards the
employee performance criteria
The high influencing factor of the organisation culture, power and politics derives about
the performance matter as it brings the systematic working procedure in the workforce
competency as they deliver in optimum style of working progression within the presence of
manager and leader to provides the guidelines of particular work process as all these are
instructed through organisation culture, politics makes to effective decision making while power
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is implies of deliver to those whose having the capability to optimising the sequence to handing
and operating the system in the organisation where it would allows the better outcomes and
increase the productivity level.
Task 2.
P2. Demonstrate the proper evaluation about the motivation theories with procedure and
techniques which supports to attaining the goals of the organisation context.
About Motivation
This is the propaganda procedure which scrutinize from management activities as well as
function that derives about to making influence in positive manner for task oriented achievement
purpose to get prepare and overtake the targets fulfilled, somehow it refers to the subjective
aspect to reduces the unwanted negative stimulus factor which create conflicts in the working
assignment.
As the motivation comprises its two element specification which defines the optimisation
of organisation hierarchy as in John Lewis Partner and company group can adapt the types of
motivation of Content and Process Theory which compiled all the business aspect fulfilled.
Content Theory: It is represent the traits of the people where the motivation factor role is to
making the individual satisfy their needs, goals and desire which are comprise about the needs
theories (Saccomanno, 2016). The background and having description of presence in the Content
theory that derives the many method and theories as for company to scrutinize the better theory
of Herzberg theory of motivation.
Herzberg Theory of Motivation: In the this theory of motivation is prescribed about the
two factor description which are defines about a individual expectation of its needs as well as it
perform in to differentiate between two factor featured like as a Motivator and another is
Hygiene Factor (Poulet, 2018). On the background of John Lewis Partner Company they need to
having the understanding about the motivation characteristics in favour to their management
team to influence the workforce by to increase their efficiency level.
Motivators: As on this model it comprising about to the those traits of an individual
personality whose having high motivated skills and capabilities to perform in any
situation based to achieve the sense of accomplishment (Murani, 2017). Through the
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consideration of the John Lewis Partner company attain the opportunity and contributed
their effective skills and competencies that derives to enhance their productivity which
also improvised their attributes and reverting the outcomes in terms of appraisal,
recognition and growth etc.
Hygiene Factor: It is the defines about the features that influence the negative realisation
which are not getting appraisable and recognition that reflect about the training through
leaders or manager to not appropriate understanding to getting the workforce motivate
about to their objective along with to not make instructed about to deal with situational
based issues to make the effective deal attained (Neville and et. al., 2019). On this
Performa the company like John Lewis partners venture they reduces these type of
practises and contribute their best efforts to optimum way task enforcement.
Process Theory: On this model as it describes about the driven of procedure and
managerial rewards system in a pattern of deliver by generating to the positive outcome
to the company which makes understands about the responsibility in aspect of
organisation to provide rewards as in terms of promotion, high bonus salary, increment in
wages etc (Slimane and Rousselet, 2018). Through it is the full consideration regarding
the goal oriented candidate accomplish the factor which performed the equal opportunity
in the specific organisation.
By adopting the theory of Goal setting model which is propounded by the Edwin Locke
specify as in details which performed the actual higher one to follows the outcomes in
regarding of organisation to focus towards the goal oriented process and preparation on the
basis of the setting the pattern through performances get measured in terms of efficiently
(Boguszewicz-Kreft and et. al., 2019).
Effective Goal Setting structured in context of John Lewis company
Clarity: In a working of any organisational objectives there is need to clear about the
goal and its reason about it existence to be achieved.
Presence of Challenges: To accomplishment of the determination of goal there is must
essential of difficulty featured in the path to achieve the target that will allocate the major
learning of goal featured.
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Commitment: By having the capability to making assurance about the goal significance
which allows the to completion is necessary unless the destination not approach to where
the goal is ended.
Feedback: On the pursuing the procedure to achieving the targets and after performing
there is requirement of feedback by superior who assessment is conducts the progress to
maintaining the approach of goal and get to analyse the negative lacking factor which
appears in process of activation towards the goal assessment (Pelat and et. al., 2017).
M2. To analyse the factor of motivation influence in the employees behaviour as well as
performance criteria.
Through the identification of the need of motivation theory aspect towards the John
Lewis company perspective where it regulates by manager or leader to presumes the two major
factor influence that allows to having realisation about the self achievement, effective
performance along with understanding of the situation task of company objective fulfilled.
According to the two theories it actual performs the making effort to accomplish the target and
another is to get return in the outcomes deliver as per the company expected, it having huge
impact in the behavioural of organisation as well as in workforce also it scrutinize the main
agenda of the working aspect in motivation factor Content and Process theory comprises to
support the better alternative would be Content theory which helps to understand about the
Herzberg model theory of motivation to understands between in motivators and Hygiene factor
to which will benefit to examine the behaviour of individual.
D1. Highlight the comparison between the roles of the organisation culture, politics and power
along with the motivation in the organisation perspective.
There is having the differentiate roles in organisation culture, politics and power along
with motivation concept as the organisation get through implement the rules and regulation,
providing the situational based task which lead by supportive leaders and manager within the
allocate of the influencing power of an individual person whose appearance is having capacity to
handle the situation of organisation as per their ways that requires on situation arise with
challenging form as well as it is necessary for the John Lewis enterprise group (Lupien, 2018).
Through that manager and leadership skills allows to making encourage the morale of employees
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who are not able to getting their goals for the organisation outcomes generates. It helps to
elaborate their highlight of the positive side to which providing of training along with better
understanding of motivation theory.
Task 3.
P3 Demonstrate an effective team as opposed to an ineffective team
Teams
It refers to an integration of an individual person or a group of person as a team to
accomplish the organisational targets mutually in an effective manner in a well specified time
period. It is a combination of different skills and knowledge that is used by the leaders at the
time of allocating the task between the team members. In context of the John Lewis partners,
manager can makes a team as per the skills and experience so that task can be achieved in an
effective way (Persson, 2016).
The term Team is comprising about the two factor of the Effective and ineffective Team
configuration are highlighted in form of differentiation within the perception of the John Lewis
partners .
Effective Team Ineffective Team
The making effective team is to
consideration of creativity and
innovative participants involves with
having effective source of skills and
knowledge (Murani, 2017).
As it helps to encourage the employees
and improvised the motivation factor in
each and every team as they can
focused to their goals and pursue
regarding in the systematic approach.
Enhanced the factor of contributing as
sharing of view and idea in the task
oriented fulfilment where it allow the
A ineffective team is nothing but not
having the appropriate regulatory
active participants who involve the any
kind spirit inherent.
As they having the lack of decision
making process that allows the not
getting a rightful approach that helps to
reduce the confidence (Wheat, 2019).
The personality or trait of ineffective
leader is which applies to not having
any kind of attributes that defines a
strong thoughts along with there is
unavailability of equality power
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equal participation that improves the
decision making power of the
employees and team leader (Verrier,
2019).
By appointed the positive personality
and highly motivate team leader whose
having the skills of high resources
availability and improvised the work
quality.
enhancement for not sharing the
thoughts and suggestion.
As they not get to understanding about
the objective importance as they
approached the light strategies which
doesn’t have any aiming that helps to
make better performances.
The presence of effective team is very essential as they approach the Dynamic team in
every aspect of situation as they scrutinize their factor which is heavily important as well as for
organisation perspective, on that note John Lewis partners having a measured their scrutinize the
team specifications in their premises are considered to be followed and John Lewis partners
company preferred the effective source of team candidate in the organisation rather than they not
promote any substances of the ineffective team regarding that will allows them to not getting
highly approachable (Neville and et. al., 2019).
Following there is description about the main two different Dynamic Team roles within the
consideration of John Lewis Company to be evaluated their employees in group performances.
Belbin Team Roles :
In this team role is describing about in detailed investigation about the particular team
strength and weakness as internal assessment of the individual employee and improvised to get
rid off from the gap which occurs the barriers regarding in path way of team goals and
outcomes.
As it comprised the Action oriented featured of team roles which defines the main agenda of
team requirement to be successful and effective enough.
Action oriented Roles:
Sharper: This stage of team role in John Lewis Company highlights about those team
mates whose having an experience of the facing challenging roles and situation tactics
basis that driven the intelligence and sense of logical procedure includes in it (Poulot,
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2018). The sharper are the employees of John Lewis who plays vital role in driving a
project for its timely completion.
Resource Investigator: On the major of role of the leader and manger are of particular
monitored of resource allotment where it helps to rectify about the optimum requirement
of resources are available or not while the John Lewis Company responsibility of
manger and leader to deliver the rightful amount of resource procurement (Pittman,
Schmidt and Ramsey, 2020.). These are the teams members of John Lewis who have
responsibility of properly bifurcating and allocating of resources among all the members
of a team.
Coordinator: As it allows to considering about some one who can coordinate in team
work division for approaching its outcomes accomplishment. The John Lewis leader
having a influence to provides their supports and making the task of team fulfilment
through successful as instructed them to coordinating skills. Coordinator in John Lewis
are responsible for setting a coordination and balance among all the activities and efforts
of team members for accomplishment of set objectives.
Tuckman Theory
It is proposed by Bruce Tuckman in 1965. In case of John Lewis partners manager can
follow this theory because it helps in developing the team member’s performance and also helps
in reducing the conflicts. it includes five steps that can be shown below (Khan and et. al., 2020).
Forming – It is the first aspect of the team development theory where all the team mates
are assembled at one place where they don’t know each other. in this John Lewis of an
John Lewis partners can introduce all the employees to each other so that they can
understand their thoughts, values and skills. it helps the manager in training process as
per individual skill and capabilities (Persson, 2016). Under this first stage, efforts are
made by John Lewis to introduce team members with each other and an evaluation and
understanding of objectives are also made to ensures more clarity and bonding in team.
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Storming- It is the second step where employees are giving their ideas and it shows the
state of competition. In this John Lewis of John Lewis partners can give the right to
participate their team members in sharing their ideas so that best one can be selected in
this leader can ensure that followers can follow proper rules and guidelines because it
helps in maintain the decorum and reducing the conflicts as it also helps in enhancing the
individual performance by showing their best skills (Khan and et. al., 2020 ). This stage
includes the efforts of John Lewis to set clarity in operations and objectives to reduce the
chances chaos and conflicts among team members.
Norming – This step shows the comfortable environment within the working place. at
this stage John Lewis of a can allocate the work to the team members after selecting the
best plan and in this team mates can mutually decides their work according to their skills
and knowledge. This helps in enhancing the individual performance in the group
(Simorangkir, Sibuarian and Rahman, 2018). It is the stage where the team members of
John Lewis starts working and the skills and competencies of team members are
evaluated and appreciated by the managers of John Lewis to motivate them for better
performance.
Performing – In this stage leaders and team members can perform their task that was
assigned to them. In this manager of John Lewis gives the rewards and many benefits for
the effective work and work done as per the set vision and mission (Habibi and et. al.,
2018). It is the stage where the teams members of John Lewis actually started
performing their assign role and duties for accomplishment of set objectives and desired
targets.
Adjourning- It is the last stage where the work has to complete and teams is dissolved.
In this stage team can achieve their targets as per the re3quirements and earns productive
results. In this manager of a John Lewis partners can taking the feedback and evaluate all
the issues that they were faced in this so that in future these problems can be avoided and
task can be reached easily (Boguszewicz-Kreft and et. al., 2019). It is the last stage where
all the team members are set back to their original jobs once the objectives and targets are
acheived by the teams of John Lewis.
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M3 Analyse team and group development to support development of dynamic co-operation
By using the above analysis on effective and ineffective teams it is to be evaluated that
effective team’s helps in growing the successful outcomes within the company and it also helps
in developing the individual performance. In this it can maintains the group and developed the
team member’s skills because they work as per their mutual understanding. Tuckman and
Beblin theory helps the manager to develop and mange the performance of an individual in the
team and also reduced conflicts and employee turnover this helps in reducing the cost of
recruiting and selection and also training process. Using both the models in the John Lewis
partners Company helps in effective completion of task because responsibilities can be allocated
as per the individual knowledge and skills.
Task 4.
P4. By implement the philosophies regarding within the organisational behaviour in the context
of mapping the environment of business nature.
By actively analysation of the approaches and application implies of organisational
behaviour interpret on the basis of the company business oriented segmentation while allowing
them to enhance the direction path which encourage to emphasis the accomplish of objectives
terms. As the path gaol of theory comprising by the constructed through the author of
management Martin G Evans which specify about the systematic leadership style and behaviour
that represent the high qualified skills of an employee that work environment in order to achieve
goal and making the scrutinizing to retain the objectives (Höffler, 2020).
It is elaborates about the Four style of Path Goal Theory which makes understands about the
leader strategy which helps to promotes the employee activities in better performance.
Goal oriented leader behaviour: By getting analyse the situation as per the leadership
procedure to which it set the goal and challenges arises in to accomplish factor where
the leader appointed their high performers to making it fulfilled in successful outcomes
achievable to get meeting up to the expectation (Saccomanno, 2016). The traits and
significance allows in the leadership quality such as high motivator, confident in nature,
goal achiever thinking and better soft skills that represent the basic attributes.
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The Directive Path: As in this stage of theory it elaborates about the leadership
procedure to approach the task by getting instructed through leaders and implement the
high oriented planning and approach where the skills are contributing to making it
successful as along it enhanced the behaviour and persuasion of task approach is very
important (limane and Rousselet., 2018).
By having Supportive nature attributes: To allotting an leader whose instruction is
depend how the strategies is going to be successful by analysation of the situation that
arises in the business oriented task and get to involve of care about it steam mates can
applies the managerial approach which compiles the effective attribution in their work
(Wheat, 2019).
Further, it can be evaluated that implication of path goal theory lead to better information
about the characteristic of employees along with leading better understanding about the market
environment and current situation of John Lewis which lead significant effect on strategy and
motivation level of employees. It can be evaluated that in order to maintain a positive workplace
culture most viable and appropriate theory of leadership is adopted by John Lewis to ensure
effective guidance and motivation level of employees. With respect to current dynamic
environment, adoption of democratic style of leadership is most viable to lead a participative
workplace culture which also ensures enhanced motivation level in employees through leading
their effective involvement in decision making process.
M4. Critically examine of the philosophies and range of the concept about to influence of the
behaviour as in positive and negative procedure.
The application is summarised about the organisational behaviour which scrutinise the
better optimum theory of Path goal that emphasis about the leader and manager role to getting
done the task from allotted team by giving them optimum instruction related with the behaviour
of each individual that are accompanied through analyse their performances.. Similarly, the John
Lewis company scrutinize their efficiency in terms of exceptional way of skills inherent on
which they appointed a specific leader or manager whose guidance makes employees
performance effective. The John Lewis having their culture adaptation in preference of
organisation culture that follows a specific circulation of norms and regulations in which the
working objectives get to proceedings through the employees along with that motivation in
consideration of leader or manager instructed about positive aspects of learning to their
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workforce as they would delivered the favourable outcomes (Pittman, Schmidt and Ramsey,
2020).
D2. Design the relevance factor of team development along with application of organisational
behaviour impact in employees performance
All the specification related to tea building and organisation behaviour philosophies is
driven as to making the team in such a manner by instructing and provide all the managerial
guidance of the particular team for its effectiveness as it is very essential to rectify and
deliverables strategies improves. To focus of every manager or leader by optimising the
effective source of leader that defines the every aspects of the workforce performance is highly
measured within the guidance of the superiors. As the role of organisation behaviour
applications is to highlight the approachable targets as in successful and compliances oriented
manner (Reif, 2017).
CONCLUSION
From the discussion on the human behaviour strategical approach which is assorted
through the organisational behaviour in the retailer industry to mapping many various method
and situational aspect that comes to conclude as the role of organisation culture, politics, power
influences is creates the internal infrastructure improves that makes to identifies the minor
optimisation of negative flaws to develop. The motivation factor which work on the employees
performance and to encourage their morality through enhancement of motivation factor by
applying strategies in their organisational goals achievable. Apart from it the team role aspect
method of theory which propounded the factorisation about the effective and ineffective team
specify the assessment of the group activity role enhanced where it elaborated by two factor of
team generalisation Belbin and Tuckman Theory which help to propounded the better
understanding of the team roles scrutinize in the company specification. As in the final part of
the report as it elaborated about the theory which constructed towards the leadership aspect
briefing about how they get to influence to allowing better skills improvisation through focusing,
supportive, better coordination, participative manner which helps to accomplish the
organisational goals achievement.
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