An Analysis of Motivation Strategies for Tesco PLC Employees

This report delves into the realm of employee motivation within Tesco PLC, a major UK-based retailer. The research investigates the impact of various motivational strategies, including rewards, incentives, and recognition, on employee performance and organizational goals. The report utilizes both primary and secondary data collection methods, including employee surveys and an analysis of company practices. The study examines how Tesco PLC aims to boost employee morale and productivity, focusing on strategies such as providing bonuses, training programs, and fostering a supportive work environment. The analysis covers employee perspectives on the effectiveness of these strategies, explores motivational theories, and assesses the overall impact on the company's success. The report's findings highlight the importance of tailored motivational approaches and the need for continuous adaptation to maintain a motivated workforce.

ACADEMIC
SKILLS: 2
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Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY..................................................................................................................................3
Overview of the topic..................................................................................................................3
DATA ANALYSIS.........................................................................................................................5
Theme 1: Both the options have been chosen by the selected number of employees.................6
Theme 2: Every employee has different view about the selection of the motivational
strategies......................................................................................................................................7
Theme 3: These strategies affects the employee’s performance very strongly...........................9
Theme 4: From the given options, the employees have selected suitable alternatives..............10
Theme 5: Positively, The chosen method satisfies the needs of the employees........................12
Theme 6: Motivation is of utmost necessity to an organization to meet its objectives.............13
CONCLUSION..............................................................................................................................14
REFERENCES..............................................................................................................................16
APPENDIX....................................................................................................................................17
QUETIONNAIRE-....................................................................................................................19
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INTRODUCTION
The topic that will be covered under this research study is “MOTIVATION”. A detailed
research will be done on the topic as to how motivation affects an employee working in an
organisation with the help of primary and secondary data collection methods (Koster, 2017).
Under this, a research will be conducted in which the employees will be selected from a
particular organisation and question them according to the concerned topic. After the data is
collected, an analysis will be made and the answers will be interpreted in relation to the
questions asked during the survey. After the primary research, the researcher will move down
and prepare a model questionnaire for the employees of an organization to know what their own
thoughts are and therewith it will include the researcher’s point of view at the time of
interpretation to the responses given by the chosen employees.Motivation is all about boosting
up the morale of employees with the help of some rewards or benefits so they can work
efficiently towards the fulfilment of organisational goals and objectives. To understand it more
clearly, a questionnaire will be prepared to know the impact of motivation on the employees.
MAIN BODY
Overview of the topic
The management of any organisation can’t control the interest of an employee in job.
Though they can help to develop an individual’s interest towards his work. Here arises the need
of motivation. Employees motivated possess a positive behaviour, they know what they want to
do and what they are doing. They have a clear perspective for every work they do. They do their
jobs at ease and performs at their best level. The leaders always want to accomplish the targets
with great efficiency and productivity (Mustafa and Domniku, 2018). This can only be achieved
with the help of a motivated workforce. Employees who are motivated also does not create
hurdles in the adoption of changes in the organisation. They know the need of the situation and
are flexible enough to adapt to the new changes at the workplace.
Motivation is just not limited to be provided by the leaders or superiors. It can come from
within also. Motivation has been categorised in two ways: extrinsic motivation that comes from
the outside sources (management) and intrinsic motivation that is completely internal. Some
employees have a strong belief that they should work for their own personal interest and
development and some may have strong values attached towards the work. This type totally
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depends upon the individual. Motivation can be in monetary as well as non- monetary form.
Take for example- Bonuses, incentives, commission, appraisal & recognition from superiors,
promotions etc. Every employee needs different forms of motivation. Motivation ensures the
commitment of an individual towards his job that will directly contribute to the company’s
overall market position and success
There are many researches that have been done on the need of motivation for different
companies highlighting the importance of motivation in a company that helps a company focus
on maximizing its profitability and improving their performance as well. In this study, the need
for adopting motivational practices by organizations and in particular with the UK based
company will be discussed (Kanfer, Frese and Johnson, 2017). The researcher will take up a case
of UK based retailer, TESCO PLC and look at the ways how it motivates its employees with the
help of various methods.
The aim of the research is to assess the extent to which motivation plays an important
role in largest grocery merchandise retail supermarket chain UK. It also aims to identify various
practices to be followed in order to develop motivation in a company, so that it could be
proposed by the retail sector company of UK (Alam and Raut-Roy 2019).The research aims to
focus on various motivational strategies followed by Tesco PLC in order to recognize important
elements of motivation in a firm. The more specific aims and objectives of this study are
mentioned as follows:
Aim: The aim of this study is to highlight the importance of motivation with regards to Tesco
PLC of UK.
Objectives:
 To identify issues related to motivation which can affect the productivity of a company.
 To identify the factors that affects the practices of motivation in a company.
 To analyze the impact of motivation on the performance of UK organization both as a
negative or positive impact.
 To propose measures in order to enhance the effectiveness of motivational strategies in a
company.
Company background
TESCO PLC is a third largest merchandise grocery store in the world situated in England
providing its customers the best quality products at an affordable price. Tesco has always been a
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leading market leader in it times but what actually empowers Tesco is its internal management
and its human capital. Under many cases, it is seen that Tesco has always empowered their
employees with the best of everything whether it be in the form of incentives or encouragement.
It is also noticed that employees just not need the monetary rewards but also they need personal
attention and recognition from their superiors to perform in a better way (Akhmetshin and et. al.,
2018). If the employees performs a task at a higher level than his assigned work, he should be
appraised in front of his colleagues by his superiors, this will increase his morale and he will be
appreciated more by everyone. This will contribute towards the overall achievement of his
individual as well as the organizational goals.
After a brief knowledge of TESCO PLC, the researcher will further move on with the primary
research. Under this survey, five employees from TESCO PLC shall be chosen from different
department having different roles. Then they will be asked to answer few of the questions related
to the topic of the research study (Fiaz, Su, and Saqib, 2017). These interview questions will help
to understand the topic more clearly. The answers will then be analysed and evaluated to bring
out the final outcome of the survey.
Interview transcript
From the given responses by the selected employees of TESCO PLC, it can be concluded that
Tesco is doing quite well to motivate its employees by various forms such as providing bonuses,
giving training, organising programs etc. but it is not able to cope up during uncertain situations.
It lacks the power of motivation at the times when employees feel pressurized at the times of
overload of work. On the other hand, Tesco aims at giving it workers a suitable work
environment where the work is properly delegated, equal responsibility is shared and most
important it involves its workers in the process of decision making (Jungert and et. al., 2018).The
responses of the selected employees will be shown in Appendix.
DATA ANALYSIS
This chapter contains the analysis of the data collected from the primary sources. To understand
the information in a clear and concise way, the data can be presented in numerical and graphical
form to gain better results. In this analysis, a questionnaire was prepared and was presented to
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the employees of TESCO PLC to get the required information related to the topic ((Rožman,
Treven and Čančer, 2017).
Theme 1: Both the options have been chosen by the selected number of employees.
Does Tesco PLC follows the motivational
practices for its employees at the
workplace?
Outcome
YES 5
NO 0
Total 5
6
5
yes
no

Interpretation: From the above chart, it can be said that almost every employee of the company
agrees to the point that Tesco PLC follows various kindsof motivational practices at the
workplace for its employees. This shows that Tesco keeps its employees always at a higher place
and values their contribution towards the success of the company. According to the researcher’s
point of view, Tesco PLC considers it employees as an integral part of the company. As to
provide maximum benefit to the employees, Tesco undertakes different motivational practices
for the betterment and growth of its employees as well as the organization. Tesco is one of the
largest supermarket chains and looking at this factor, it is a need of the organization to practice
motivation among its employees.
Theme 2: Every employee has different view about the selection of the motivational
strategies.
What types of motivational strategies are
used by the company?
Outcome
Recognizes and rewards 1
High wage incentives 2
Promotional strategy 1
All of the above 1
Total 5
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1
2
1
1
A. Recognizes and rewards
B. High wage incentives
C. Promotional strategy
D. All of the above
Interpretation: From the above chart it is clearly show that employees believes that Tesco PLC
adopts the strategy of giving higher wages and incentives in order to provide motivation to its
employees. Moreover, the other strategies used in the company are promotional strategies,
appraisal and recognition strategies and so on. On the other hand, some employees also considers
that Tesco PLC uses all the mentioned strategies in some or the other way round. The main
motive of using such strategies is to make the work environment light and flexible so that every
employee can put his best efforts to achieve the company’s goals. From the author’s view point,
giving employees what they need keeping in mind the motivating factors, the superiors or the
management can make use of the employees and skills at the fullest. When the employees are
recognized, rewarded, praised they develop a feeling of accomplishment that urges them to
perform work in a way that increases the profits for the organization reducing the overall cost of
resources used by the Tesco plc.
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Theme 3: These strategies affects the employee’s performance very strongly.
To what extent this strategy affect
employee’s performance? Outcome
Very strongly 3
Strongly 1
Neutral 1
Low 0
Very Low 0
Total 5
31
1
Very Strongly
Strongly
Neutral
Low
Very Low
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Interpretation: From the above chart it is clearly stated that the motivational strategies adopted
by Tesco PLC very strongly affects the performance of employees at the workplace. Out of the
selected respondents, the majority believes that without these strategies the company would not
be having a good control over its internal management (Badubi, 2017). Though some of them
believes that it is neither important nor it can be ignored, such that if the company is fulfilling
every need of the employees, then the employees should work in the favour of the company
keeping their personal issues aside. Motivation is a two way cycle that if the management is
giving its full potential, then the employees should do the same. The researchers suggestion
towards this point is that motivation should be neither too strong neither too low. As because if
some situations arise to where the management lacks the power of motivation, this will greatly
affect the employees in such a way that the employees will feel low, dull and lethargic towards
their work. They will develop a thought if they are not getting something in return so why would
they invest in their energies in completing the work. So it is important for the company to apply
motivational practices in a balanced way that will not create any misbalance in the functioning or
the working of the organisation.
Theme 4: From the given options, the employees have selected suitable alternatives.
What type of motivation theory is been
practiced in Tesco PLC?
Outcome
Maslow’s need hierarchy theory 2
Herzberg’s motivation hygiene theory 2
McClelland’s need theory 0
Vroom’s expectancy theory 1
Others 0
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Total 5
2
2
1
A. Maslow’s need hierarchy
theory
B. Herzberg’s motivation
hygiene theory
C. McClelland’s need theory
D. Vroom’s expectancy theory
others
Interpretation: The above chart represents that out of the selected employees, some believe that
Maslow’s need hierarchy theory is being followed and others adapt to Herzberg’s motivation
hygiene theory. Only a small part of the employees selected vroom’s expectancy theory. F4rom
the research it is shown that Tesco PLC fulfils every need of the employees from basic needs of
wages to higher needs such as promotions, security, appraisal etc. With the help of Herzberg
hygiene motivation theory it is clear that higher incentives reduces the dissatisfaction of the
employees and motivators for ex, recognition, achievement make employees more efficient and
productive towards the work (Fadeyi, 2020). Under Vroom’s expectancy theory, it is assumed
that the behaviour results arise from the conscious choices made among the different alternatives
available that it maximizes gains and minimizes the losses. Every employee has his own
perspective to choose among the available choices.
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Theme 5: Positively, The chosen method satisfies the needs of the employees.
Does the adopted method satisfies the need of
motivation towards employees?
Outcome
Yes 4
Maybe 1
No 0
Total 5
4
1
Yes
Maybe
No
Interpretation: The chart shows that the majority of the employees agrees that the adopted
theories of motivation wholly satisfies the needs of the employees in the organization. This
shows that Tesco PLC has adopted appropriate methods to provide motivation to its employees.
In relation to the views of the researcher, whether any of the method be chosen whether be
Maslow’s need hierarchy theory or Herzberg’s motivation hygiene theory or Vroom’s
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