Discussing Motivation Theories and Their Use in Modern Workplace

This essay explores the concept of motivation and its importance in the modern workplace. It discusses intrinsic and extrinsic motivation, along with key motivational theories such as Maslow's hierarchy of needs, Herzberg's two-factor theory, and Vroom's expectancy theory. The essay then focuses on how these theories can be applied in a modern workplace context, using H&M as an example to illustrate how psychological, safety, belongingness, self-esteem, and self-actualization needs can be met to motivate employees. The conclusion emphasizes the significance of employee satisfaction and motivation for organizational performance, highlighting the role of rewards, appraisals, and incentives in fostering a productive work environment. This resource is available on Desklib, a platform offering a wide array of study tools including past papers and solved assignments.

Managing people and
system

Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
Motivation and examples.......................................................................................................1
Different types of Motivational Theories...............................................................................2
CONCLUSION................................................................................................................................4
References:.......................................................................................................................................5
Books and Journals.................................................................................................................5

INTRODUCTION
In the current business environment managing people and system has become a difficult task
because in current business setting employees and organisation both expect equal amount of
contribution from each other and also the organisations are more employee oriented as keep them
satisfied is important for the profitability of the organisation. For this modern organisation adopt
different motivational theories to motivate and encourage the employees to work harder and
showcase their best performance. The report will discuss the concept of motivation and key
theories of motivation used by the modern workplace to motivate and guide their employees for
better performance and to retain them.
MAIN BODY
Motivation and examples
Motivation is the psychological state of mind that stimulates the behaviour of the individual to
perform a specific action based on the needs of the person. For example, the student studies the
books, to achieve high grades in the exam. The goal of achieving high grades in the exam is the
motivation for the student to study his books. Similarly, a person who is determined for getting a
job to earn money – the goal of earning money is the motivation for a person to strive for a job
((Flecha-Ortíz and et. al., 2019).
There are two types of motivation
Intrinsic motivation: the intrinsic motivation is the type of motivation in which the motive or
motivational factor is originated from the inside of the human being. Basically in intrinsic
motivation there is internal driving force such as hunger, thirst, sleep, pain, oxygen etc. that
drives the motivation in a human being.
Extrinsic motivation: the extrinsic motivation is the type of motivation in which external factors
are driving force that stimulates the motives in the human being to perform specific actions.
Basically external factors like incentives, bonuses, rewards and merits, money, are key external
drivers for the person’s motivational behaviour.
Hence, motivation is the factor that helps and drives the person to achieve their goals and desire
and thereby facilitate the growth and development in the person.
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Different types of Motivational Theories
The motivational theories are of two types among which there are several theories. The two types
of motivational theories are content theories and process theories. The content theories aims at
explaining WHAT factors motivate a human while the process theories focuses on explaining
HOW human behaviour is motivated (Goswami, Hazarika and Handique, 2019). Some
motivational theories are discussed below:
Maslow’s hierarchy of needs
The Maslow’s hierarchy of needs was founded by the Abraham Maslow in 1943. The theory is in
the form of pyramid by which theory is divided into five categories on the basis of human needs.
The Maslow stated in the theory that in order to motivate and satisfy the human the needs of the
hierarchy all required fulfilling. The hierarchy starts with basic psychological needs and
continuing to safety and security needs, love and belonging needs, self esteem and at last self
actualization needs.
Herzberg’s two factor theory
It is the theory developed by the Frederick Herzberg in 1959. The theory is also known as
motivational – hygiene theory as the theory states the different hygiene factors and motivation
factor which states that improving motivational factors increase the job satisfaction and
improving hygiene factors decrease job- dissatisfaction ((Suifan, 2019).
Vroom’s expectancy theory
The Vroom’s expectancy theory is developed by the Victor Vroom in 1964. The theory aims at
the process and on the content of the motivation by putting emphasises on explaining how the
person chose from the available resources or actions. Acc. To vroom the motivation to engage
the person in certain activity is determined by three factors: Expectancy, Instrumentality, and
Valence.
Expectancy: In this factor the individual thinks and believes that an effort leads to success.
Instrumentality: The factor states that person think there is a correlation between the action and
goal which means if a person work hard them only he receives reward or success.
Valence: it states that how much a person values the reward is the degree of its success.
Acc to vroom’s expectancy theory the multiplication of these three terms is equal to motivation.
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Modern workplace
In the contemporary business environment the modern workplace belief that the employees are
the lifeblood of the organisation and their happiness and satisfaction is must for the growth and
development of the organisation. Modern workplaces are more working towards the employees
satisfaction and also is highly adaptable towards the technology in each and every part of the
organisation functions (Trigueros and et. al., 2019). The modern workplace keenly looks after
their employee’s development, training satisfaction and other factors that keep them encouraged
and motivated. In the current workplace environment the workforce is considered to be the most
important part of the organisation. The modern working space is more flexible, cheerful and
fulfils the needs of the both organisation and employees.
Application of Maslow’s theory of needs in modern place
For example the H&M is the one of most suitable example for the modern workplace that
utilizes the motivational theories very effectively. In context of H&M the utilization of Maslow’s
hierarchy of needs in today’s modern workplace is discussed as:
Maslow hierarchy of needs is the hierarchical pyramid like structure that represents the needs of
the employees and a human that must be satisfied to be motivated. The needs of the Maslow’s
hierarchy of needs are:
Psychological needs: the psychological needs are the basic survival needs such as food, water,
air, sleep and shelter must be satisfied (Shelton-Strong and Mynard, 2020). In H&M the
employees are provided with good ambience and also the lunch breaks with healthy and hygienic
environment the company also has the clean water coolers as well as the coffee and tea machine
for the employees that satisfy their psychological needs.
Safety and security needs: the safety and security needs are the needs related to the security of
income, health and well being, safe and secure workplace, employability, safety of property etc.
In H&M there are policies for the employee’s safety and equality and also for the heath care of
the employees. H&M has legal contract related to the salary of the employees and for their
employment related information by this they maintain security of payment and employability
thereby satisfying the employee’s safety and security needs and keep them motivated.
Love and Belongingness needs: the needs include intimacy, friendship, sense of connection etc.
In H&M the employees are treated like the family of the H&M rather than just an employee. The
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employees have healthy and friendly relations with each other also there are flat organisational
structure by which a sense of connection is maintained between the employees and the manager.
Self Esteem needs: the self esteem needs include the achievements, rewards, respect from others,
recognition, honour, value etc (Song and Lee, 2020). In H&M the employees are appraised and
rewarded for their high performance and exceptional work quality. The employees are provided
with incentives and also recognised for their work and high quality performance in the given
task. This keeps the employees of H&M motivated and satisfied as they are valued by their firm
and also receive timely bonuses and rewards for their work. In H&M the employees are
respected and valued by each other.
Self Actualization: The self actualization needs include morality, acceptance, desire to grow etc.
In H&M the employees are regularly provided training and development sessions to improve
their skills and capabilities, the employees are also included in decision making to improve their
decision making skills and to make them confident. The employees of H&M are provided with
responsibilities to utilize their capabilities to their full potential that keep them motivated and
confident there by improving their self capabilities and self worth.
CONCLUSION
It is concluded from the above report that motivating an employee within the workplace is the
key driver towards the efficient performance and productivity of the organisation. It is very
important for the organisations to adopt motivational theories for the organisation to be
motivated and encouraged. Rewarding, appraisals, incentives are the major factors by which
employees can be motivated for working with more potential as well as with their full
capabilities. Hence, every organisation must keep their employees satisfied and happy in order to
keep them motivated.
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References:
Books and Journals
Flecha-Ortíz, J., and et. al., 2019. Millennials & Snapchat: Self-expression through its use and its
influence on purchase motivation. Journal of Business Research.
Goswami, K., Hazarika, B. and Handique, K., 2019. Socio-cultural motivation in women’s
entrepreneurship: Exploring the handloom industry in Assam. Asian Journal of
Women's Studies, 25(3), pp.317-351.
Shelton-Strong, S.J. and Mynard, J., 2020. Promoting positive feelings and motivation for
language learning: the role of a confidence-building diary. Innovation in Language
Learning and Teaching, pp.1-15.
Song, S. and Lee, S., 2020. Motivation of internationalization and a moderating role of
environmental conditions in the hospitality industry. Tourism Management, 78,
p.104050.
Suifan, T.S., 2019. The effects of work environmental factors on job satisfaction: The mediating
role of work motivation. Business: Theory and Practice, 20, pp.456-466.
Trigueros, R., and et. al., 2019. Influence of emotional intelligence, motivation and resilience on
academic performance and the adoption of healthy lifestyle habits among
adolescents. International journal of environmental research and public health, 16(16),
p.2810.
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