Business Communication: MoveIt Transport Services for Davy House

This business communication report outlines a proposal from MoveIt Transport Services to Davy House, a farm-to-home grocery supply chain, for a potential collaboration. MoveIt aims to enhance Davy House's delivery services, ensuring timely and quality delivery of fresh food products. The proposal includes a detailed plan for picking up goods from the warehouse, delivering shipments to various zones within 24 hours, and ultimately delivering the boxes to customers. The report highlights MoveIt's experience with major online and retail businesses, emphasizing its fast, safe, and secure delivery services. A tentative schedule and budget are provided, showcasing competitive rates and the potential for negotiation with increased shipment volumes. The report concludes by inviting Davy House to discuss the proposal further, emphasizing the potential benefits of this collaboration.

Business Communication
Business Communication
Student Name:
Institute Name:
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Business Communication
23, Caligr Street A34
February 10, 2019
Samantha George
COO, Davy House
67, North Stone House Street
Caligr, A55
Dear Ms George,
We understand and laud your effort of building an exceptionally well-functioning farm to
home grocery supply chain which provides health, taste and safety to the consumers in the
form of food.
To ensure timely and quality delivery of your farm fresh food, MoveIt Transport Services
would like to extend their services in a form of possible collaboration with your enterprise
with the view of improving your services and establishing long term relations.
Background and Goals
Your company has garnered a good enough reputation in the market, and in just a few years
since its establishments, as one of the best healthy subscription boxes of the country. It is
said in the market that what’s inside your box is outside the box! And I believe it to be quite
true. With a concept as fresh and as noble as yours, I understand that there might be a lot of
difficulty in ensuring timely delivery of the food boxes while maintaining the freshness of
the vegetables and the food products you provide (Nguyen, 2017). We would like to bring to
your notice about our company which is (a) fast (b) safe and (c) secure in delivering your
shipments in less than or in 24 hours anywhere in the country.
Proposed Plan
MoveIt Transport Service would like to propose the following plan:
Pickup of your good from your warehouse (early morning or late night)
MoveIt Transport Services
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Delivery of the shipments to respective zones all over the country in less than or equal to
24 hours
Delivery of the boxes to the customers
We shall remind you, or rather bring to your notice that our services have been vouched for
by some of the biggest names in online as well as retail industry such as Amazon and
Walmart and the quality of the service has been exceptional, owing to the exceptionally
well-trained humans at work who integrate and divide their labours with world class
machinery to save time (Aftab & Sarwar, 2016).
Schedule:
With your permission, and of course interest, here is a mock itinerary or schedule for the
entire timeline of the shipment from your warehouse/farm to the customer:
12 Feb 2019: 4 am- shipments picked up from farm/warehouse
12 Feb 2019: 10 am- Shipments reach respective distribution centres
12 Feb 2019: 4 pm- Shipments sent to respective zones for sorting and delivery
13 Feb 2019: 5 am: Shipments delivered
Budget:
Rate/Shipment Total
+ ($50 for first 50)
Shipment
Pickup $1/Shipment $750
Special Packaging $0.5/shipment $350
Less than 24 hr delivery $1.5/Shipment $1050
Total Cost $2000
For 700 to 800 shipments, the effective cost of transport would be (in less than 24 hours)
$2000. If the shipments do not require special packaging, care or 24-hour delivery, rates are
subjected to change (Jahanshahi & Gashti, 2011). With an increase in the number of
shipments, the rates can be negotiated. These charges are again, very competitive provided
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the time of service, as compared to Let'sGo Transport Service providing the service for the
same amount in 48 hours!
We are convinced that these rates and our professional services will definitely appeal to you
and your business and we shall definitely look forward to your reply (Qin, 2018). Kindly let
us know a suitable time to discuss things further.
Brian Kimberly
BDA MoveIt Transport Ltd.
23, Caligr Street A34
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Business Communication
References
Aftab, J., & Sarwar, H. (2016). Importance of Service Quality in Customer Satisfaction (A
Study on Fast Food Restaurants). 4(4).
Jahanshahi, A. A., & Gashti, M. A. (2011). Study of the effects of customer service and
product quality on customer satisfaction and loyalty. international Journal of
Humanities and Social Science, 1(7).
Nguyen, Q. (2017). Understanding customer satisfaction in the UK quick service restaurant
industry: The influence of the tangible attributes of perceived service quality.
BRITISH FOOD JOURNAL, 12(6).
Qin, H. (2018). Service quality, customer satisfaction, and behavioural intentions in fast food‐
restaurants. INTERNATIONAL JOURNAL OF QUALITY AND SERVICE SCIENCES, 1(1).
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