Communication Challenges and Solutions at Mr. Fishy Restaurant

This report examines the business communication skills and challenges faced by Mr. Fishy, a London-based restaurant specializing in fish and chips. It identifies cultural differences, age disparities among employees, and varying agendas as key factors contributing to communication breakdowns. The report discusses common barriers to effective communication, including psychological, emotional, and physical obstacles, emphasizing the importance of language, tone, body language, and clear gestures. It also addresses the impact of cultural influences, particularly in the context of Brexit, and suggests strategies for fostering better workplace relations and understanding emotional sensitivities. The report concludes by highlighting the need for organizations to implement policies that promote smooth communication and resolve tensions, ultimately enhancing work efficiency and employee productivity. Desklib offers a variety of solved assignments and past papers for students.

Business
Communication
Skills

Mr. Fishy
Mr. Fishy is a restaurant in London that offers variety of fishes
and chips to customers. The company serves tastiest and freshest
fish which is prepared from scratch. For the preparation of
fishes, firm use distinct preparation procedures to satiate pallet of
everyone. Proper health and hygiene is maintained preparation of
food. Company constantly focuses on perfecting food to tantalize
the taste buds of guests and devise various ways to offer effective
and better quality services. Reason behind differences in the
communication faced by Mr. fishy are as follows:
Culture Differences among employees
Age of every employee is different due to which goals
are varied

Agenda
• Different types of
Barriers to
communication will be
discussed
• Strategies through
which issues in the
communication can be
solved will be
highlighted

Notes
Common barriers to
effective
communication
There are numerous form of
challenges that hamper smooth flow
of communication. All those
challenges affect organization work
efficiency as well as employees
productivity. Thus, it becomes
essential to undertake preventive
measures as to overcome challenges
and further facilitate communication
in best effective manner:
Psychological Barrier
Emotional Barrier
Physical barrier
Strategies for overcoming communication barrier
As to deliver information it is essential to effectively understand emotional stability and sensitiveness of audience. With the help of this behaviour, culture and
religion can be effectively understand that lead towards facilitating communication in best effective manner. Employee at workplace have their own opinions and
norms.
Taking care of
language, tone and
manner of speaking
Cultural influence
This has been evaluated that culture
lead towards impacting on
communication as well as
negotiation. According to the present
scenario, due of Brexit possibility
there is a sense of tension that
prevails between non-British and
British staff. As to resolve this issue it
is important for organisation to
implement new policies as to
strengthen work relations. In addition
with this it is essential to undertake
smooth flow of communication as to
facilitate best effective end outcomes.
As to engage in the process of
communication it is essential to
ensure that manner and tone of
language and speaking is appropriate
and effective. As understandable and
clear form of communication deliver
information without any confusion
that further remove unnecessary
barriers.
Make the use of body
languages
It is essential to facilitate
communication in understandable
way. Thus, as to implement this it is
important to undertake use of proper
form of hand movements, body
languages, head gestures and eye
contact. As if any confusing gesture
takes place then it may turn into
unclear information.

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