Communication and Cultural Awareness Report: Mr. Fishy Restaurant

This report focuses on the communication challenges faced by Mr. Fishy, a fish and chips restaurant in London. The analysis identifies key barriers such as language and perceptual differences among employees. The report emphasizes the crucial role of effective communication and cultural awareness in fostering strong relationships and achieving organizational goals. It suggests various strategies, including using plain language, promoting respect, and ensuring appropriate message content and tone, to mitigate communication barriers. The conclusion highlights the importance of overcoming these challenges to enhance workplace effectiveness, supported by cited references on cross-cultural communication and pro-environmental behaviors in the workplace. This report is a valuable resource for students studying business development and communication strategies, available on Desklib.

Communication play a major role in successful
functioning of organisation. Effective
communication will lead to develop strong
relationship within company and achieving goals
and objectives. Chosen company for this report is
Mr Fishy. This is a fish and chips restaurant which
is located in London. This report includes various
communicate challenges faced by organisation and
strategies to overcome these barriers.
Communication and Negotiation skills a very curial role in
successfully solving issues arising within an organisation.
Cultural will have huge impact on communication and
negotiation and employees with different culture can be
reason of communication barrier. Awareness about culture
will leads to communicate effectively and create strong
relationship within organisation.
Various communication challenges or barriers
faced by Mr Fishy company is mention below.
Language barrier: This company includes
employees with different culture and area.
Language is a major barrier in effective
communication when employees does not belong to
same native language. Different languages have
different meaning of same words and it affect
effective communication.
Perceptual barrier: This barrier is because
of difference in perceiving same thing differently.
Perceptual barriers can be considering as internal
barriers and this occur within mind of person.
Difference in values, attitude, life experiences are
There are various strategies which can be used by
Manger of Mr Fishy restaurant is order to deal with
communication barriers.
 Employees should use plain language which is
easy to communicate and understand. By
communicating in common language that is
understood by all employees will help in
reducing communication barriers.
 In order to minimize communication barriers
employees should be more respectful while
conveying message. By showing respect in
communication will leads to develop
relationship.
 Content and tone of message should be
appropriate and correctly used. Message
should be framed by using clear words and
avoid words which me hurt others feeling.
Individual Assessment Marketing Material
Introduction
Challenges and barriers to
effective communication
Conclusion
From the above report it can be concluded that effective
communication is very important in achieving goals and
objectives. There are various ways to overcome challenges
of effectively communication which will help in developing
strong relationship.
References
Jenifer, R.D. and Raman, G.P., 2015. Cross-cultural
communication barriers in the workplace. Internafional
Journal of Management. 6(1). pp.348-351.
Yuriev, A. and et.al., 2018. Overcoming the barriers to pro-
environmental behaviors in the workplace: A systematic
review. Journal of cleaner production. 182. pp.379-394.
Strategies Awareness of culture