Overcoming Communication Challenges at Mr. Fishy Restaurant: A Report
VerifiedAdded on 2023/01/19
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Report
AI Summary
This report analyzes the communication challenges faced by Mr. Fishy, a UK-based fish and chips restaurant with 20 employees. The report identifies several barriers to effective communication, including cultural differences between British and non-British staff, age disparities, and language barriers stemming from accents and unfamiliarity. The analysis addresses how these issues impact workplace dynamics. The report then proposes strategies to overcome these barriers, such as active listening by managers, simple organizational structures, and the use of clear communication methods, including visual aids. Furthermore, it highlights the importance of recognizing cultural influences on communication and negotiation, particularly in the context of a diverse workforce and customer base in London. The conclusion summarizes the key findings and emphasizes the importance of addressing communication issues to ensure smooth operations and positive staff and customer relations. The report references several academic sources to support its findings.
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