BUS300: Employee Relations Challenges at Mark & Spencer Presentation

This presentation examines employee relations within Mark & Spencer (M&S), a company known for its high-quality products. It begins with an introduction to employee relations and its importance, followed by an overview of employee relation management and strategies such as fostering a conducive workplace culture, involving team members, and encouraging effective communication. The presentation then explores theoretical perspectives on employee relations, including unitary and pluralistic perspectives. It delves into practical challenges like employee satisfaction, annual leave disputes, and language barriers, as well as legal challenges related to governing laws and tax structures. Recommendations are provided, focusing on managing conflicts and implementing reward and recognition programs to improve employee performance and retention. The presentation concludes with a list of references used in its preparation.

INDIVIDUAL
PRESENTATION

TABLE OF CONTENTS
 INTRODUCTION
 EFFECTIVE EMPLOYEE RELATION
 PRACTICAL CHALLENGES TO MANAGING THE EMPLOYMENT
RELATIONSHIP
 LEGAL CHALLENGES FACED BY M & S
 RECOMMENDATIONS
 CONCLUSION
 REFERENCES

INTRODUCTION
 Employment relationship refers to the
relationship that is shared among the employees
in organisation.
 Present report is based on Mark and Spencer (M
& S), that is popular for high quality clothing and
accessories.
 However, it is the duty of manager of the
organization to keep their employees motivated
and stress free.

EMPLOYEE RELATION MANAGEMENT
 This is considered as the process of specific field in order to improve and
managing the positive relation with employee in order to adopt and controlling
different practice and method for regulates employee relation.
 This is the common process which help to determine the use of effectively
manage all the interaction with employees that help to achieving the goal and
objective of the organisation.

STRATEGY RELATED TO EMPLOYEE RELATION
 ADOPT A CONDUCIVE WORKPLACE
CULTURE
 INVOLVING TEAM MEMBERS:
 ENCOURAGE EFFECTIVE
COMMUNICATION AMONG TEAM
MEMBERS

THEORIES RELATED TO EMPLOYEES RELATION
 Unitary perspective
 Pluralistic perspective

PRACTICAL CHALLENGES TO MANAGING THE
EMPLOYMENT RELATIONSHIP
 Employees satisfaction- It is necessary to make the employee satisfy in
order to focus on their work and enhanced their knowledge.
 Annual leave disputes- There are different strategy followed by
Mark & Spencer in order to manage the other stores of organisation.
 For example, in UK it provide40 leave annual to employee on the other hand
it can give 30 leave annually to worker of India
 Language barrier- During the time of training and development
sessions of the company can be possible it employees of UK are responsible
for providing the trainings to employee ins order managing all the work..

LEGAL CHALLENGES FACED BY M & S
 Governing laws- When company operates internationally it can be possible
that it is impacted by hire foreign employees.
 IT can be impacted by employment obligation that are protected or governed
by laws for the residence of country.
 Tax
 The structure of tax used by company are different from one another ins
orders to maximize the obligations and global transfer related to pricing rule
that can be used by inter company.

RECOMMENDATIONS
 Managing conflicts- Company should focus on managing conflicts
in order to motivate the employees by providing them facility of
managing conflict in context to communicate in effective manner.
 Also, it is necessary to use by not sharing any information
regarding employee benefit and retention in another store.
 So that employee not get any point of compression, that is why it
is necessary to maintain some policy private.
 Reward and recognition- Company can boost the performance in
order to increases rewarding program which help to aligning
business strategies.
 It is also necessary to put more focus on employee retention in
order to develop their knowledge.

REFERENCES
 Chen, C., Ding, X. and Li, J., 2021. Transformational Leadership and Employee Job
Satisfaction: The Mediating Role of Employee Relations Climate and the Moderating
Role of Subordinate Gender. International Journal of Environmental Research and Public
Health. 19(1). p.233.
 Ali, M., Lei, S. and Wei, X. Y., 2018. The mediating role of the employee relations
climate in the relationship between strategic HRM and organizational performance in
Chinese banks. Journal of Innovation & Knowledge. 3(3). pp.115-122.