Marks and Spencer HRM Practices and Competitive Advantage in France

This case study evaluates the impact of Human Resource Management (HRM) practices on Marks and Spencer (M&S) in France, aiming to assess their contribution to competitive advantage and compliance with international requirements. The objectives include identifying the significance of HRM within an organization, determining its impact within a country, and evaluating how HRM practices provide a competitive edge. The study employs a questionnaire to gather insights on M&S's awareness of HRM policies, the effectiveness of HRM operations, their role in gaining competitive advantage, and their ability to meet international standards. The results, presented thematically, indicate positive responses regarding M&S's HRM practices, suggesting that the company is well-informed about HRM policies, that these policies are effective, and that they contribute to competitive advantage and the meeting of international requirements. The analysis provides a foundation for recommendations related to HRM operations to manage the competitive advantage of the organization.

MANAGING A SUCCESSFUL BUSINESS
PROJECT

AIM
“To evaluate the impact of HRM practices meeting
the international requirements and create a
competitive advantage in France (Host country). A
case study of Marks and Spencer”

CONTINUED
OBJECTIVES
To identify the significance of HRM practices
within an organisation.
To identify the impact laid by HRM practices of a
organisation within an organisation of country.
To evaluate how HRM practices helps in providing
competitive advantage to M&S in France.
Provide suitable recommendations related to HRM
operations to manage the competitive advantage
of the organisation.

CONTINUED
Questionnaire
1 Is M&S well aware about the HRM policies related to the operation's such as
recruitment, selection and training related to France?
Yes
No
May be
2 Do you agree that the HRM operations and polices that are been carried out by M&S will
help in implementing operations related to HRM for the organisation in an effective way?
Yes
No
May be
3 Is the operations followed by the organisation related to the HRM operations will help in
gaining a competitive advantage by the organisation?
Yes
No
May be

CONTINUED
4 Will the effective HRM operations and following of the policies that are been undertaken
by the firm will help in meeting the international requirements in an effective manner?
Yes
No
May be
5. Are the HRM functions related to M&S will help in improving the overall performance
and thus will lead to significant rise in the operations of the organisation?
Yes
No
May be
6 Are the HRM related operations and measures that will help in proper planning of meeting
international needs and having competitive advantage are efficient and sufficient for M&S?
Yes
No
May be
Any suggestions
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CONTINUED
Theme 1: Yes, M&S well aware about the HRM
policies related to the operation's such as
recruitment, selection and training related to
France.
Is M&S well aware about the HRM policies related
to the operation's such as recruitment, selection and
training related to France?
Frequ
ency
Yes 22
No 6
May be 2

CONTINUED
Theme 2: Yes, HRM operations and polices that
are been carried out by M&S will help in
implementing operations related to HRM for
the organisation in an effective way.
Do you agree that the HRM operations and
polices that are been carried out by M&S will
help in implementing operations related to HRM
for the organisation in an effective way?
Frequ
ency
Yes 24
No 4
May be 2

CONTINUED
Theme 3: Yes, the operations followed by the
organisation related to the HRM operations will
help in gaining a competitive advantage by the
organisation.
Is the operations followed by the organisation
related to the HRM operations will help in
gaining a competitive advantage by the
organisation?
Frequ
ency
Yes 25
No 2
May be 3

CONTINUED
Theme 4: Yes, the effective HRM operations
and following of the policies that are been
undertaken by the firm will help in meeting the
international requirements in an effective
manner.
Will the effective HRM operations and following
of the policies that are been undertaken by the
firm will help in meeting the international
requirements in an effective manner?
Frequ
ency
Yes 20
No 6
May be 4

CONTINUED
Theme 5: Yes, the HRM functions related to
M&S will help in improving the overall
performance and thus will lead to significant
rise in the operations of the organisation.
Are the HRM functions related to M&S will help
in improving the overall performance and thus
will lead to significant rise in the operations of
the organisation?
Frequ
ency
Yes 21
No 8
May be 1

CONTINUED
Theme 6: Yes, the HRM related operations and
measures that will help in proper planning of
meeting international needs and having
competitive advantage are efficient and
sufficient for M&S.
Are the HRM related operations and measures
will help in proper planning of meeting
international needs and having competitive
advantage are efficient and sufficient for M&S?
Frequ
ency
Yes 22
No 7
May be 1